Ulster Property Sales Lisburn Road Reviews 

30
•
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Other than Lara who has been very helpful, UPS have been woeful in mediating the sale of a house. I have had prior poor experiences in dealing with this company and would never consider buying a hous... See more

Rated 5 out of 5 stars

Cannot recommend UPS Lisburn Road highly enough! Paddy and the team in the Lisburn Road Branch made the very stressful process of moving house really straight forward and hassle free! UPS were effici... See more

Rated 5 out of 5 stars

UPS sold our house during the pandemic which obviously presented new challenges. They were very professional and were readily available to answer any query however small. We would like to thank Tom pe... See more

Rated 5 out of 5 stars

Fantastic service from Paddy, Tom & Lara at Ulster Property Sales, Lisburn Road. Tom was Amazing,very professional, knowledgeable & kept great communications throughout the whole process with updat... See more

Company details

  1. Real Estate Agents
  2. Apartment Rental Agency
  3. Property Management Company
  4. Real Estate Agency
  5. Real Estate Rental Agency

Information provided by various external sources

Leading chain of independent estate agents in Northern Ireland, providing information on properties for sale or rent.


Contact info

3.6

Average

TrustScore 3.5 out of 5

30 reviews

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No history of asking for reviews

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3.6

All reviews

(30)

1 review in the last 12 months

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Rated 1 out of 5 stars

Shambolic

Other than Lara who has been very helpful, UPS have been woeful in mediating the sale of a house. I have had prior poor experiences in dealing with this company and would never consider buying a house on the market with them again.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish, Lara made what is normally a hugely stressful process very easy indeed and I would have no hesitation in recommending UPS to anyone selling their home. Sincere thanks and appreciation to the whole team! 🙏

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Ulster Property Sales, Lisburn Road, Belfast

Fantastic service from Paddy, Tom & Lara at Ulster Property Sales, Lisburn Road.
Tom was Amazing,very professional, knowledgeable & kept great communications throughout the whole process with updates on a regular basis. Would highly recommend. Most definitely will be using your services in the near future.
Thank You so much for getting this property over the line.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

UPS Lisburn Road

I am overly happy with my experience at UPS Lisburn Road. From the moment I walked in, the team was incredibly welcoming and professional. They went above and beyond to ensure my needs were met promptly and efficiently.

Every member of the team was amazing to work with. Their dedication to providing top-notch customer service was evident in their attention to detail and willingness to assist with any queries I had. They made the entire process smooth and hassle-free, exceeding my expectations in every way.

I have had the pleasure of working with UPS Lisburn Road for two property purchases. The first was as a first-time buyer, and their guidance and support made what could have been a daunting process feel manageable and straightforward. They provided clear information and were always available to answer my questions, ensuring that my first property purchase was a success.

The second property I bought with them was a buy-to-let, and once again, their expertise and professionalism shone through. They helped me navigate the intricacies of purchasing an investment property, offering valuable advice and assistance throughout the process.

The UPS Lisburn Road location truly stands out for its excellent service and exceptional staff. I couldn't be more pleased with my experiences and highly recommend this location to anyone in need of reliable and friendly service. Thank you to the entire team for making my property purchases such positive experiences!

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

"Exceptional Service and Expert Guidance: A Seamless Home Buying Experience with UPS"

I recently purchased a property through UPS and was highly impressed with their service. The team was professional and knowledgeable, efficiently guiding me to find the perfect home. They were attentive to my needs, excellent in negotiations, and superb in their communication, keeping me informed every step of the way.

I highly recommend UPS for anyone looking to sell or buy a property. Their commitment to client satisfaction and their effective handling of the entire purchasing process made my experience exceptionally positive. Thanks to UPS, I now own a wonderful new home.

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

Renting a property with UPS

My family and I recently rented a house with UPS in Belfast. We found them exceptionally pleasant and helpful to deal with. Any issues with the property were addressed immediately and in an always positive and can-do manner. The lettings team and the team in the Lisburn office were readily available and contactable at all times and immediately responded to any e-mails / phone calls etc. It has been a pleasure dealing with everyone in UPS and they really made our experience of renting in Belfast a hugely positive and enjoyable one.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

UPS - Superb Estate Agents!

Cannot recommend UPS Lisburn Road highly enough!
Paddy and the team in the Lisburn Road Branch made the very stressful process of moving house really straight forward and hassle free! UPS were efficient, dependable and went that extra mile to keep me well informed (and more importantly calm). Special thanks to Lara who got my sale over the line.

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

The team at UPS- Lisburn road

The team at UPS- Lisburn road, in particular Lara, were fantastic in helping me buy my first home. The communication was brilliant and everything went smoothly! Would definitely use them again.

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

The team at the Lisburn Road Branch of UPS made selling my home really straight forward and I would highly recommend them! Everything was very efficient with great communication.
I will definitely be using UPS again when buying my next home.

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Excellence rarely seen nowadays

We have used this branch of UPS to buy a property as well as to sell. I highly recommend them in every way. Their communication is excellent, and they are punctual and courteous. Both Thomas and Lara are professional and dependable. I was overseas during the course of much of the sale, but was confident that everything would go well, as the house was in trusted hands.

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

UPS Lisburn Road

The staff at UPS, Lisburn Road were very helpful, efficient and professional in the recent sale of my Mum's apartment. They updated me regularly in how everything was progressing. I couldn't recommend this UPS branch highly enough.

August 2, 2022
Unprompted review
Rated 1 out of 5 stars

UPS NEWTOWNARDS BRANCH

NEWTOWNARDS BRANCH

0/10 for Customer Service!! I cannot stress enough how poorly treated we feel. The treatment by this estate agent has resulted in us taking our house off the market and changing our decision to move at all. We were buying and selling with UPS, we were assured this would make the process easier!! They tried to sell us a new build but issued us with incorrect plans and the builder was building a different house!! They sent emails with floor plan images that said Scale 1:100 but apparently we should have known to ask for a true scale drawing as those images provided were not true!? I stupidly assumed buying a new build I had been issues with such!! They do not consider themselves to be in the wrong at all and although initially said our site fee would be returned they then had the cheek to withdraw fees from it after the builder kindly returned our £1000.
They have now removed the “Scale 1:100” writing from the images of site plans on their platforms since our complaint, surely that alone shows they were wrong!!??
We are out a substantial amount of money and are just relived we discovered the mistake before we were any further into the build.
I cannot stress enough that if you want to feel supported and well informed throughout the stressful moving process then stay well clear!!!

June 24, 2022
Unprompted review
Rated 5 out of 5 stars

UPS sold our house during the pandemic…

UPS sold our house during the pandemic which obviously presented new challenges. They were very professional and were readily available to answer any query however small. We would like to thank Tom personally for his courtesy and nothing is too much trouble attitude. We highly recommend UPS Lisburn Rd. T&H

April 5, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

I have used UPS Lisburn Road as a renter, a buyer, and most recently a seller. Excellent service from all the team, couldn’t recommend them highly enough.

February 8, 2022
Unprompted review

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