Ultimate Ear Protection Reviews 847

Purchased the budget moulded product at first. I'm living in Ireland so was recommended to go to Specsavers in Limerick for moulds to be taken. This was to cost me €35.00. An Appointment was made but due to a staffing issue I had to be moved to another branch in Limerick.... fine.
Attended to be examined and told ear wax would have to be removed and it needs to be softened.... €10.00 small jar and applicator used twice a day. Attended next appointment, earwax removed..... €68.00.....
Attended again after 1 week.... moulds taken both ears and the charge was €45.00. I showed the girl the email received from Ultimatear and she agreed to charge the €35.00 reluctantly.
Moulds boxed and sent to the UK address via registered post €13.00 as advised.
At this stage I am beginning to regret my decision to go for the cheaper product with all these additional costs and I called to amend my order, this was no problem just pay the difference. I went for the soundear pro wired. (I use a Shoei Neotec with the Cardo edge comms and the wired will plug straight in).
Excellent communication from Ultimatear all along the process until final email telling me my product was complete and gone with Fedex, with me in a few days.
Just over 2 weeks later the package was notified to me as being available (no tracking info available from Fedex economy service £20.00 charge throughout its journey.... as far as I was concerned via their tracker, the driver was 2 weeks eating their biscuits and drinking their tea in the factory canteen) but only after the payment of an additional €31.67 to cover import tax,tariffs and vat at point of entry. I did contact Ultimate ear about this final charge and all I got was we do our best , we reduced its value a little..... miss you already!
So far with limited use , yes the product is good, yes the noise blocking is effective, yes you need to turn the volume down low, yes this saves battery life, yes the quality looks good, yes the sound is clear and strong in both base and trebble..... maybe not as good as a set of high end inear or on ear sets but for motorbikes..... better than I'll need.
Am I glad I upgraded.... yes, I would have been very upset if I stayed with the basic set after discovering the additional unmentioned costs.
Finally, if your reading this and you live outside of the UK and are considering the purchase of one of Ultimatear products..... be aware of ALL the costs associated, not just the price of the product.
Maybe have a look at the same product from a European manufacturer..... might be as good and far more cost effective.
Ride safe and keep the rubber side down!

I've purchased two products from UltimateEar: Musician's Plugs purchased 3 years ago, and just recently a set of Sound Ear Pro3.

I've had several sets of fitted ear plugs over the years and have been happiest with the ones from Ultimate Ear. The others have been harder and generally less comfortable than the supple material the ones from Ultimate Ear are made from.

I was so happy with the Musician's Plugs that when I decided to get a new set of in-ear monitors, Ultimate Ear was the obvious choice. They used my previous ear impressions, which was convenient, and took about 3 weeks to make. I'm extremely pleased with the result. They're great sounding, and an absolute perfect fit, hooking into the top part of my ear ( I think technically the antihelix) so there's no chance they can fall out.

Great product, great customer service, and overall a great company,

From the moment I placed my order there communication has been superb. I had a delay in getting my impressions done, not there fault, but they still emailed me to make sure all was still okay. Once i had sent the impressions I was informed when they had received them and kept up to date on the whole process. Would highly recommend.

Great communication- regular updates, speedy service.

Excellent service and communication during the manufacture process. Used my ear plugs on my motorbike for the 1st time today.Fit perfectly and dont try and fall out like various other ear plugs i have tried.Much less wind noise and can still hear my coms system.If buying another pair i would probably purchase there 23db ones and not the 29db.Due to how well they work i do have to have my coms volume turned right up.

Great service, good communication and very fast turnaround from sending in the impressions to receiving the Ear Plugs only took one week.

Simple to reorder

Great service from start to finish. Can't recommend highly enough

A straightforward progressive process from start to finish ending with a great quality and well fitting product.

Ear plugs are great quality and the sound is excellent. Good contact received from the company with regular updates on progress.
Highly recommended

The team were really helpful, gave clear instructions and delivered a quality product. We ordered swimming ear plugs for my little one and he's happy with them. Good experience all round.

The email communication could be a little clearer in providing details of where to book appointments for moulding. The ordering did take a little longer than I thought. The item received was great. I've yet to try them out on the road but they're comfortable.

Have previously used Ultimate Ear in 2007, and was extremely pleasantly surprised to find they did ear bud gloves as the standard Sony options simply didn't work for me.

Very easy to get an appointment at the office (though be warned all parking nearby is chargeable via RingGo) for the moulds, and the gloves arrived literally days later.

They're dead easy to use and make the world of difference. Highly recommended, especially as my corded speaker ear plugs from 2007 are still in fine working order1

The experience was fine in terms of delivery. The monitors wiring placement is a bit strange for behind ears

It was a slightly longer lead time than I expected. However the product works well

Really good product - this is now the 3rd set I have ordered, motorbike, soft and now a music set. Very pleased with all of them. Good communication throughout the process. Additional discount when ordering additional sets. All delivered within specified timeline / dates. I would highly reccomend.

Great communication all the way through the ordering process (as I had two different sets to order) and the final product is great. The fit and noise reduction is excellent, and easy to wear under my motorcycle helmet. Would definitely recommend!

Excellent product I went with the 3 driver set up. Highly recommended for those serious about music hearing those deep base tones without distortion.

An easy process from start to finish, kept informed along the way of process. The moulded ear plugs arrived earlier than predicted and fitted lovely.

Fast, efficient service. Have unusually short ear canals and was worried that custom moulded plugs wouldn't work for me, but they fit great. My in-ear monitors block everything out and provide excellent clarity, and I'm excited to tour with them. Will use again. Thank you!