Ultralight Outdoor Gear Reviews 

3,495
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I'm absolutely blown away by this company. I only recently started using them but I've now bought several products and they've always been fantastic with good quality products at good prices. There de... See more

Rated 5 out of 5 stars

Fast delivery and good communication. But we expect that these days anyway. So, what stands out? The shopping experience is excellent. Sorting by weight, price etc is easy. The recommendations fro... See more

Rated 5 out of 5 stars

Probably my favourite online outdoor gear shop. Simple, non-fussy web site (a bit Web 1.0 but none the worse for that) Gear is default sorted by weight which makes a nice change (rather than p... See more

Rated 5 out of 5 stars

Super happy with my purchase and customer support. I was able to exchange for a different size without any issue. Customer service was quick and friendly. Delivery was fast too. They’re official... See more

Company details

  1. Camping Store
  2. Recreation Center

Information provided by various external sources

Ultralight Outdoor Gear is a venture concerned with the supply of outdoor clothing and equipment for backpacking, trekking, adventure racing and adventure travel. As our name suggests we are only interested in supplying lightweight, functional, best quality gear that supports the concept of backpacking, trekking and travelling unhindered by traditional heavy loads and masses of equipment.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(3,495)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would definitely recommend!

I have never used this website but my husband sent me all the links to the hiking stuff he would like for Christmas and his Birthday so I trusted his judgement as he hasn't used them before either. Easy to use website, super fast delivery before and after Christmas (husbands Birthday is 30th Dec), everything well packaged too (had 3 separate deliveries). I would totally recommend and when you spend over £1000 with a company it's nice to get a great service too! Will definitely be using again! :)

January 1, 2022
Rated 5 out of 5 stars

Excellent Customer Service

Always had a great experience ordering. Great quality gear! On the one occasion part of my order was missed, it was rectified within hours, excellent customer service!

December 31, 2021
Rated 5 out of 5 stars

Fantastic buying experience and first…

Fantastic buying experience and first class customer service from all the ULG team can't thank you enough for all your help and support, highly recommended site and service buy with confidence

November 5, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent experience

A professional and assured service which has turned me from a curious internet browser to loyal customer. The website is clear, intuitive and well stocked with an excellent out of stock system and secure payment options. The parcel dispatch and tracking system was efficient and the parcel arrived on time and intact. I will definitely shop with Ultralight again.

November 2, 2021
Rated 5 out of 5 stars

Excellent Fast servicey

Excellent Fast servicey

Have used them twice in last month

Postage to Scottish isles no problem

Quality Kit ( Rab Alpine Bivi)

to replace old Phenix Mountaineering one ( Now 30 yrs old?)

Buy good kit and it lasts.

November 1, 2021
Rated 5 out of 5 stars

Perfect service!

Ordered a tent from Ultralight Outdoor Gear to be shipped to Canada. Came lightning fast and exactly what was ordered! Will buy again from them soon!

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

Best customer service-experience ever

Ordered a package to get shipped to Sweden, due to extra national tax added (consequences of Brexit) I decided to not pick up my package and let it go in return. The package then got lost in the system. However, the response from the customer service have throughout the process been outstanding. Fast respons and very helpful. Would very much recommend Ultralight Outdoor Gear! Keep up the good work!

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Second to none

UOG source pretty much the best kit available and sell it for competitive prices. Their customer service is fantastic and on the ball. I love these guys.

October 9, 2021
Unprompted review

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