Uncommon Goods Reviews 

671
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 189 reviews, reviewers had a great experience with this company. Customers frequently mention the exceptional quality and wide selection of unique artisan products that make wonderful gifts for any occasion. People consistently highlight the smooth online shopping experience, beautiful presentation, and prompt delivery services provided by the team. Some reviewers were not happy with delivery issues, mentioning occasional carrier delays or fragile items arriving broken. A few people also experienced frustrating challenges with customer support when attempting to resolve order mistakes or missing items. Others noted occasional confusion regarding catalog descriptions and product colors not matching their online expectations completely.

What people talk about most

Product

People report positive experiences with product, often highlighting the exceptional quality, unique... See more

Quality

Consumers find quality to be positive, regularly highlighting that merchandise is lovely, well made, and... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a high level of... See more

Delivery service

Customers report positive experiences with delivery_service, noting that shipments arrive promptly, ahead of... See more

Customer service

Reviewers mention ambiguous feedback about customer service. On one hand, some consumers report that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good experience. The only reason I did not give 5 stars is because of the shipping expense. True, you can not get "uncommon goods" at Amazon, Wal-mart, or other websites but even at these other places... See more

Rated 4 out of 5 stars

Uncommon Goods offers many unique, artisan-made items I don’t see other places. The downside is their products are very expensive, I mean very expensive. That said, I do love gifting their items, beca... See more

Rated 4 out of 5 stars

No problem with Uncommon Goods or their products. I have a problem with OnTrac who they contract delivery with. Packages not delivered to the house, left outside in the dirt. Won’t buy from Uncommon G... See more

Rated 5 out of 5 stars

I don’t always use Uncommon Goods because many things are a bit pricey, especially in these times. But when I want something unique from a talented artisan, this is the place to go. Everything I have... See more


4.0

Great

TrustScore 4 out of 5

671 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(671)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

These are great gifts, with the proper photo

These are great gifts, but I actually tried twice to get an acceptable ornament. My first photo was, I suppose, too light and it was quite difficult to make out the bearded dragon that was my son’s pet. My second attempt was better, but still not as good as the dogs portrayed in the examples. I would recommend a photo with strong contrasts - otherwise you may be disappointed.

September 8, 2025
Rated 5 out of 5 stars

The M and M filled hollow cupcake…

The M and M filled hollow cupcake arrived as a gift, but without the hammer and accompanying cookies and note from me. It took a while to figure all this out, but fortunately my friend had photographed her gift.
Uncommon Goods more than compensated for the missing items.

September 28, 2025
Rated 5 out of 5 stars

Tide clock

Ordered a gift for my dad it arrived on time and he enjoys it.
Love the tide clock has multiple
Options of lighthouses

October 28, 2025
Rated 5 out of 5 stars

I love Uncommon Goods

I love Uncommon Goods. They have incredible items and I have bought and gifted many, many unique items!
Their customer service and updates on shipping and orders is exemplary!
I will always shop here!!

October 28, 2025
Rated 5 out of 5 stars

Our Favorite Catalog

We've been shopping Uncommon Goods for years now, and let me tell you, it's always the catalog that everyone wants to look at first. By the time I get it, it's got folded pages throughout, either things they want for themselves or to gift, or are just cool and they want me to see. Anytime I have a gifting occasion, I have been very satisfied with the unique choices (especially love supporting artists), ease of transaction online, and everything has been so well received.

October 28, 2025
Rated 1 out of 5 stars

Poor information

Because of the poor information it was only a watchband not the part that keeps you connected to your loved one so for 30 bucks I got 2 useless watch bands

September 12, 2025
Uncommon Goods logo

Reply from Uncommon Goods

We're sorry to hear that this item listing wasn't clear. We offer a forever return policy, we're happy to help arrange this if you don't wish to keep these. We're reaching out directly to resolve this.

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