Uncommon Goods Reviews 

671
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 189 reviews, reviewers had a great experience with this company. Customers frequently mention the exceptional quality and wide selection of unique artisan products that make wonderful gifts for any occasion. People consistently highlight the smooth online shopping experience, beautiful presentation, and prompt delivery services provided by the team. Some reviewers were not happy with delivery issues, mentioning occasional carrier delays or fragile items arriving broken. A few people also experienced frustrating challenges with customer support when attempting to resolve order mistakes or missing items. Others noted occasional confusion regarding catalog descriptions and product colors not matching their online expectations completely.

What people talk about most

Product

People report positive experiences with product, often highlighting the exceptional quality, unique... See more

Quality

Consumers find quality to be positive, regularly highlighting that merchandise is lovely, well made, and... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a high level of... See more

Delivery service

Customers report positive experiences with delivery_service, noting that shipments arrive promptly, ahead of... See more

Customer service

Reviewers mention ambiguous feedback about customer service. On one hand, some consumers report that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good experience. The only reason I did not give 5 stars is because of the shipping expense. True, you can not get "uncommon goods" at Amazon, Wal-mart, or other websites but even at these other places... See more

Rated 4 out of 5 stars

Uncommon Goods offers many unique, artisan-made items I don’t see other places. The downside is their products are very expensive, I mean very expensive. That said, I do love gifting their items, beca... See more

Rated 4 out of 5 stars

No problem with Uncommon Goods or their products. I have a problem with OnTrac who they contract delivery with. Packages not delivered to the house, left outside in the dirt. Won’t buy from Uncommon G... See more

Rated 5 out of 5 stars

I don’t always use Uncommon Goods because many things are a bit pricey, especially in these times. But when I want something unique from a talented artisan, this is the place to go. Everything I have... See more


4.0

Great

TrustScore 4 out of 5

671 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.0

All reviews

(671)

189 reviews in the last 12 months

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Rated 5 out of 5 stars

Uncommon and unexpected, but always welcome

I love looking though the catalog, marking the pages then going on the website and finding even more unique and uncommon items. I have purchased many well received gifts as well as things I treasure for myself Delivery is always as promised and items are packed with care for shipping.
Love it!

October 20, 2025
Rated 5 out of 5 stars

Unique gifts!!

Every time I give a gift from Uncommon Goods, the recipient begs me to tell them where I got it. Unique gifts for people who have "everything"!

October 16, 2025
Rated 5 out of 5 stars

Something Different

Happy to find this site-lots of cool different gift ideas, and I love that they give a come back gift with every order

September 10, 2025
Rated 5 out of 5 stars

Uncommon Good never disappoints

Uncommon Goods never disappoints with their selection of unique items - I've ordered food making and tasting kits, advent calendars, accessories, tree ornaments... You name it they have it - most recent order was a calendar, hair clip, and selection of incredibly delicious jams. Everything exceeded expectations as always.

October 13, 2025
Rated 5 out of 5 stars

Great gift ideas.

Lots of fun and interesting gift ideas for everyone. I also love supporting small businesses that supply so many of the items

October 28, 2025
Rated 5 out of 5 stars

Always Pleased & Surprised

Uncommon Goods always surprises and pleases me with their unique selection of gifts.
Shopping is easy and shipping is prompt.
I always visit them online when I need a
“hard to buy” gift.

October 3, 2025
Rated 5 out of 5 stars

When I'm looking for something special…

When I'm looking for something special and unique, Uncommon Goods is where I often turn. I appreciate that you share so much backstory about the sellers on your site - I'm always especially happy to support small businesses and artisans. I like the perk of free shipping with my membership, and I've always received items relatively quickly. I've had only great experiences with Uncommon Goods!

September 24, 2025
Rated 1 out of 5 stars

The embroidery does not match the…

The embroidery does not match the picture I sent!!! It doesn’t even come close.

October 28, 2025
Uncommon Goods logo

Reply from Uncommon Goods

We're sorry to hear that your custom order was not created as expected. We always stand behind the items we offer and want to make this right. We're reaching out directly to help.

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