I bought this for the style and colour. On closer examination, it has a number of features which set it above others. Metal zips are sadly a dying breed but this top features a strong, two way metal z... See more
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I've ordered from Unconditional in 2017, late 2022 and 2023. I love the items, they're unique, stylish and super comfy. They're also usually way too expensive to buy so it was great to see a really ch... See more
Company replied
I purchased a home decor item (small sculpture) that arrived broken. UK to United States. Quick response to my email and excellent customer service. They replaced my item and took extra special care i... See more
My order was dispatched quickly and arrived beautifully parcelled. The quality of the jacket and shorts are outstanding. The only reason I didn't give 5 stars is that I am a little heart broken that a... See more
Company replied
Company details
Written by the company
The official UNCONDITIONAL website and online shop - Luxe womens and mens clothing & Homeware Foundered by Philip Stephens. From London, England. Menswear - womenswear - Homeware - fragance
Contact info
Parker House , DA14 5DT, London, United Kingdom
- info@unconditional.uk.com
- www.unconditional.uk.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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I love this brand so much I still have…
I love this brand so much I still have a few pieces from years ago and still look fabulous to this day keep up the excellent clothes
My favourite fashion brand
My favourite fashion brand. So happy to have clothes from the latest sale, and moreover to be rewarded with points from reward program which I used to but clothes with additional 40% discount.
Amazing fit on the clothes and customer…
Amazing fit on the clothes and customer service was outstanding!
one of my favourite brands
one of my favourite brands, been wearing unconditional for years. Great design and quality.
One of my favourite fashion brands
One of my favourite fashion brands! Great quality knitwear - I literally live in them all winter, and their tailoring is amazing!
Also super quick delivery and great customer service
Love unconditional
Easy website to navigate, product arrives really quickly and high quality.
Love unconditional style and always stands out of the crowd.
great company
great company ! super good quality and fast shipping. really cool designs !
Easy to order and exchange
Easy to order, when the garment was too small it was easy to exchange and a better-fitting replacement swiftly arrived. Lovely jacket, too, very much as shown on the website.
Forever unconditional ❤️
I'm super happy with the quality and service. I finally found a brand that suits my style. thank you unconditional team please keep it up❤️
Product was exactly as expected
Product was exactly as expected. Delivery was earlier than expected and packaged well
Fashionable stuff with reasonable price
The drop crotch on the joggers
The drop crotch on the joggers, not the same as online picture. In fact they're just normal joggers. I previously shopped a lot with Unconditional, I still have some joggers from previous purchases. I compared the drop, at least 4 inch difference. Couldn't be bothered to return.
Very helpful and arranging a size…
Very helpful and arranging a size exchange for me great quality pieces with some great designs
I ❤️ Unconditional
Great products, speedy deliveries, great customer service - what’s not to love? (Maybe too many emails from you guys)
The item order was despatched quickly…
The item order was despatched quickly unfortunately arrived broken the packing and presentation was first class. Sent photos of my broken item had an immediate response replacement sent out first working day. Hopefully the transporting won’t harm the replacement. Proper service from Unconditional.

Reply from UNCONDITIONAL
Beautiful clothes, great service
My order was dispatched quickly and arrived beautifully parcelled. The quality of the jacket and shorts are outstanding. The only reason I didn't give 5 stars is that I am a little heart broken that an item from my order which was in the sale had sold out already. However, they let me know and refunded me immediately. I would have added something else if given the opportunity.

Reply from UNCONDITIONAL
Beautiful quality and responsive customer service
Given the past reviews I had read, I was a bit hesitant to purchase anything from this company. My personal experience however has been very positive and their customer service team has been very responsive in helping me out with an issue I had regarding one of the items I bought from them.
Apart from that and perhaps more importantly: the quality of the fabric, cut, and finishing are amazing. I’m absolutely in love with everything I got and recommend to my friends!

Reply from UNCONDITIONAL
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