unictool.com Reviews 

96
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Elsa was great at helping and getting me my 30 percent refund without any issues.

Company replied

Rated 5 out of 5 stars

Thank You, UnicTool for not disappointing me. I loved everything about their services, from customer support to the functionality of tools, everything is beyond perfection. They offer incredibly helpf... See more

Company replied

Rated 4 out of 5 stars

I was very distraught over not receiving support from the big companies(WhatsApp, Google) to resolve my issue despite struggling for two weeks. So I used one of this companies applications as a last d... See more

Company replied

Rated 5 out of 5 stars

Had a technical issue with one of the features; Amanda, from CS, was not only extremely kind and responsive, but (even though I wrote to say it was totally unnecessary!) had actually insisted to is... See more

Company replied


Contact info

4.8

Excellent

TrustScore 5 out of 5

96 reviews

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4.8

All reviews

(96)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Elsa was very helpful and responded…

Elsa was very helpful and responded quickly! Thank you!

January 30, 2025
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
Unictool Support Team

Rated 5 out of 5 stars

Great customer service.

Great customer service and quick response from Elsa.

January 19, 2025
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
Unictool Support Team

Rated 5 out of 5 stars

Very helpful and great software

Very helpful and great software, doesn't get better!
Thankyou Aria

December 31, 2024
Unprompted review
unictool.com logo

Reply from unictool.com

Dear Marco,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
Unictool Support Team

Rated 5 out of 5 stars

Rep was helpful.

December 2, 2024
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
Unictool Support Team

Rated 5 out of 5 stars

Kathy

Kathy in Customer Service was very helpful and responsive to my questions.

November 14, 2024
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
Unictool Support Team

Rated 5 out of 5 stars

Julia was amazing

Julia was amazing! Very understanding when i left a review about the product and even offered a refund :) we love Julia! xoxo

September 8, 2024
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
Unictool Support Team

Rated 5 out of 5 stars

Outstanding customer service

Sincere thanks to Aria who is very helpful and provides timely response to help with my questions. A pleasant experience with her like no other!

August 27, 2024
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
Unictool Support Team

Rated 5 out of 5 stars

The support team responded faster

The support team responded faster, and they are helpful and solved my problem. Actually thanks to ashley

August 25, 2024
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
Unictool Support Team

Rated 5 out of 5 stars

I had an old iPhone XR that was broken…

I had an old iPhone XR that was broken after a night in the rain. I tried several shops in Belgium and China to repair my phone, or at least try to recover all my data, photos,... but none of them told me it was possible. I didn't have any backup on the cloud. Then I found this iFindit tool of unictool. Not only my phone is working again, all the data is still on there. So many memories recovered. Thank you 1000000 times. Lesson learned

August 20, 2024
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
Thank you for the feedback. Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
Unictool Support Team

Rated 5 out of 5 stars

Great service

Ms Olivia was helpful and fixed my problem fast and smoothly. great service.

July 17, 2024
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
Unictool Support Team

Rated 5 out of 5 stars

Quick and accurate response

Due to an account error, I canceled my subscription and purchased it again on a different account.
Echo quickly processed the refund and cancellation of the subscription.
Echo also patiently answered my questions and eased my concerns.

June 24, 2024
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
Unictool Support Team

Rated 5 out of 5 stars

The email to my queries was prompt

The email to my queries was prompt. The person(Aria) who handled my doubts was confident and polite in solving my problem.

I hope her technical colleagues can resolve the problem fast.

June 6, 2024
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
Unictool Support Team

Rated 5 out of 5 stars

unictool

Aria was very helpful and responded quickly. Thank you for the help.

June 7, 2024
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
Unictool Support Team

Rated 1 out of 5 stars

Doesn’t work for IOS and will not give…

Doesn’t work for IOS and will not give you a refund after purchase. DO NOT USE THIS SERVICE! .

April 23, 2024
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
I apologize sincerely for this inconvenience. We could not find your email or refund request. Would you please tell me how did you contact us?
Would you please tell us your order ID or the email address that you used to make the purchase?
Then we will check and help you solve this problem.
Thank you for your cooperation.
Unictool Support Team

Rated 5 out of 5 stars

Good support

Metis was verh helpful and understanding of the situation

March 22, 2024
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
Unictool Support Team

Rated 4 out of 5 stars

I was very distraught over not…

I was very distraught over not receiving support from the big companies(WhatsApp, Google) to resolve my issue despite struggling for two weeks. So I used one of this companies applications as a last ditch attempt. Even though my problem was not resolved, the support I received was quite a change from the AI replies I received from those companies. Special thanks to Amanda for trying to help me through this. Definitely one of the best customer support I have ever received.

March 13, 2024
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
Unictool Support Team

Rated 5 out of 5 stars

Recently

Recently, there is a technical issue while service is interrupted. I chatted with their support team and a lovely representative, Ashley helped me to sorted it out.
Even though the issue is not fixed yet, but I am very happy about the service I received. Thank you Ashley

February 27, 2024
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
Unictool Support Team

Rated 5 out of 5 stars

Customer support

Very helpful customer support, Ashley solved my problem quickly and professionally

March 11, 2024
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
Unictool Support Team

Rated 5 out of 5 stars

Amazing work with customers

Great customer support that is very responsive and understanding, big thanks to Amanda, who solved my issue in minutes

February 24, 2024
Unprompted review
unictool.com logo

Reply from unictool.com

Dear customer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
Unictool Support Team

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