unictool.com Reviews 

Amazing service the team at unictool was a massive help, (Sonia) helped me through the whole thing and guided me in the best of ways while being very knowledgeable during the situation. 100% satisfied

This is a great product. If you have any problems, don't hesitate to contact their support. They always take your concern serious and Olivia in their Customer Service gives a great support forwarding any technical issues to the right people.

Lydia is very helpful. When the product didn't work to fix my phone, she offered a full refund.

This type of responsibility and transparency is a rare find. Thank you Lydia.

Clear instructions including screen shots that solved the problem. The problem was addressed in a very timely manner and resolved my problem.
Excellent technical support!

I had brought a lifetime lic. But it doesn't not work with my device! When I report to them, they give.me a quick response and offer me refund.
Amada really helpful in my case ...
Hope can join their porduct in future!

Had a technical issue with one of the features;
Amanda, from CS, was not only extremely kind and responsive, but (even though I wrote to say it was totally unnecessary!) had actually insisted to issue a full refund of my entire payment for the product (just as compensation for my minor inconvenience)!!

Now here’s something you don’t see every day! :)

Olivia helped me figure it all out!! Thanks!

hi metis,
very happy with the quick resolution of my incident, they have been very fast and very friendly, I am delighted with the service.
regards,

I was helped by Mr Metis for my concern. My 1-month plan was renewed since I didn't get to cancel it thinking that if I go for the Upgraded Plan of Quarterly subscription it wouldn't renew. Thanks for your great customer service I was refunded for the previous plan and now am happy to use the TailorGo for the next 3months. Keep up the great work guys!

Ashley responded quickly and took care about my request in a satisfying way. Unfortunately the tool doesn't fit my use case, so I was offered a partial refund. Thx a lot

Ashley was nice and cooperative, despite my slow responses and possible mistakes she still offered a partial refund.

Metis was kind enough to answer my refund request because of an unwanted charge. They responded in a timely manner with great professionalism. Thanks!

The attention and commitment to solving my queries was truly impressive. I'm happy to give them a well-deserved 5-star review. Thank you Metis for your exceptional support.

The app failed to spoof any iphone on ios 17 which they claimed it can handle, i requested for a refund and it was granted

Good product but you need to know what while movng chats or trying to download your Whatsapp resets and you need to register again. Since I did not know this I panicked as I though I lost all my data

Great service and fast response. Thanks 🙏

Amanda from UnicTool was quick to reply when I encountered some issues transferring my whatsapp data from my IoS to Android device with the Chatmover service. Even though the issue couldn't be resolved for my specific case, I experienced the e-mail contact with UnicTool as understanding, friendly and thoughtful. Definetely recommended for their service.

The app seems have potential, but it is very with multi-speaker function that it's not usable for my work despite it advertisement so.
In particular, after select 5 different lines of text for another voice, the system becomes freeze(with bug as in the screenshot attachment) and not able to generate voice nor edit, nor add new lines for another voice. I confirm that it's not working for 5 voices each for one line, nor one voices for 5 different lines. This is horrible and make dialogs between multi-speakers impossible to generate.
I have tried to reinstall and restart the system. The problem persists, so it's a bug in the software in multi-speaker function.
Therefore, I asked for a refund according to the refund policy from their website because it doesn't work properly according to what it advertised.
However, the service team refused full refund, but a refund of only 30% of the subscription. It's also mentioned that the bug cannot be fixed.
This is against the refund policy and also against comsumer protection law in EU and UK. I withhold the right to pursue legal compensation and file a complaint to the responsible authority.

Reference:
The first "Eligibility for Refund" term for their "Money Back Guarantee" from their website:
"If the software malfunctions due to a technical problem that is unable to be resolved within the trial period, and the customer is unwilling to wait for a software update, UnicTool will refund the purchase price."

The email of a rejection of full refund, but only 30% of it:
"As a responsible company, we are deeply concerned about our customers; we want all of our customers to get happy and satisfied with our products and service. In this issue, we would like to give you a 30% refund. Or no refund but we can offer a free subscription (similar price) for any other software on our website if you need it."

Great Customer Support, A+ recommended. I needed help and their answer was Quick and Clear.