Uniforms by Niki Reviews 

469
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I buy my son uniforms from the past 6 years and always I get in time what I need .Absolutely amazing quality’s .The owner is always there and always very helpful.Lovely customer service ❤️

Rated 5 out of 5 stars

A very well organised business. Had everything item in stock. Lady got all items together, packed very efficient a quick transaction. The quality of uniform is great. The school trousers are designed... See more

Rated 5 out of 5 stars

The experience was amazing. The main staff member I assume maybe the owner even was phenomenal. She was so friendly helped my daughter with every aspect of the uniform required from trying on several... See more

Rated 5 out of 5 stars

On arrival I met a receptionist that greeted us and explained the price of the items to us. She was friendly and valued us as customers. She communicated to both me and my daughter nicely, we got th... See more

Company replied

Company details

  1. Uniform Store
  2. Children's Clothing Store
  3. Clothing Store
  4. Printed Clothing Store
  5. Used Clothing Store
  6. Youth Clothing Store

Written by the company

Uniforms By Niki (UBN) is a multi-award winning, family run uniform business based in Linford, Essex. We provide high quality schoolwear, workwear and team wear at competitive prices. We work with a number of suppliers to ensure our customers can enjoy a safe and comfortable shopping experience with quality products delivered to their door.


Contact info

4.8

Excellent

TrustScore 5 out of 5

469 reviews

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4.8

All reviews

(469)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient

Very efficient, good quality and always polite

August 1, 2022
Uniforms by Niki logo

Reply from Uniforms by Niki

Thank you so much for your excellent review. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Brilliant service

June 18, 2022
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Reply from Uniforms by Niki

Thank you so much for your excellent review. We look forward to seeing you again soon!

Rated 4 out of 5 stars

Very good service

Very good service. Took awhile to receive but kept me advised. Will definitely use again.

May 12, 2022
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Reply from Uniforms by Niki

Thank you for the review Mr Hughes. I can see your order was completed and ready for collection within 10 working days of you placing your order. We also personlised the item for you too in this time. Hopefully we will be able to turn the order around even quicker next time. See you again soon!

Rated 4 out of 5 stars

It's just that it's very far in the…

It's just that it's very far in the bushes

May 7, 2022
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Reply from Uniforms by Niki

Once you get to know the venue it's not that far. Take in the countryside and the beautiful courtyard next time you come to visit us! See you again soon.

Rated 5 out of 5 stars

Quick service

Ordered a school jumper. Was informed promptly that it was ready to collect.
Lovely quality and washed well. True to size.
No problems

May 2, 2022
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Reply from Uniforms by Niki

Good to hear you're loving our products! See you again soon.

Rated 5 out of 5 stars

I'm pleased with their customer service…

I'm pleased with their customer service and my child was so happy about the time and patience they had for her. Thanks to you all @ Uniforms by Niki.

April 5, 2022
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Reply from Uniforms by Niki

You are very welcome, we look forward to seeing you again soon!

Rated 2 out of 5 stars

Unhelpful

I ordered p.e leggings for both of my daughters. They took months to come. Within a month of getting them they were falling apart. I contacted them and sent both pairs of leggings back they would only replace 1 pair of leggings stating the other pair were from another shop when the shop they mentioned had been closed for some time this is now the only place i can get my daughters school uniform from

April 5, 2022
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Reply from Uniforms by Niki

Thank you for your review. Unfortunately when you purchase the 1 pair of leggings from us, it was during the peak season and at the height of the supply chain issues across the UK. When the stock came in, your order was fulfilled. Your pair of leggings are the only faulty ones to have come back to us. The other pair you sent back to us were not bought from us and therefore we cannot replace them for you. You have no proof of purchase for the 2nd pair you attempted to return, yet we have your whole transaction history which states you bought 1 pair from us. Furthermore, the print on the 2nd pair of leggings is totally different colour, font and size to ours, and we know for certain these were bought from Sue’s Schoolwear. You are more than welcome to take those leggings back to the school with your complaint and they will be able to confirm they were bought from Sue’s and not us. We went above and beyond to accommodate your return of the leggings you bought from us, so thank you for appreciating the effort we made to resolve your issue.

Rated 4 out of 5 stars

It was quite fast and easy

It was quite fast and easy. No issues

April 5, 2022
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Reply from Uniforms by Niki

Thank you for your review. I can see from your order details that you placed your order at 7.56am on a Thursday and Royal Mail delivered your order on 9.44am on the Saturday. Quite fast is what we do! See you again soon!

Rated 5 out of 5 stars

Great

Great, quick and efficient service. The collection was very easy and I will definitely use this provider again.

March 9, 2022
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Reply from Uniforms by Niki

Thank you for the great review! See you again soon!

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