Uniforms by Niki Reviews 

469
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I buy my son uniforms from the past 6 years and always I get in time what I need .Absolutely amazing quality’s .The owner is always there and always very helpful.Lovely customer service ❤️

Rated 5 out of 5 stars

A very well organised business. Had everything item in stock. Lady got all items together, packed very efficient a quick transaction. The quality of uniform is great. The school trousers are designed... See more

Rated 5 out of 5 stars

The experience was amazing. The main staff member I assume maybe the owner even was phenomenal. She was so friendly helped my daughter with every aspect of the uniform required from trying on several... See more

Rated 5 out of 5 stars

On arrival I met a receptionist that greeted us and explained the price of the items to us. She was friendly and valued us as customers. She communicated to both me and my daughter nicely, we got th... See more

Company replied

Company details

  1. Uniform Store
  2. Children's Clothing Store
  3. Clothing Store
  4. Printed Clothing Store
  5. Used Clothing Store
  6. Youth Clothing Store

Written by the company

Uniforms By Niki (UBN) is a multi-award winning, family run uniform business based in Linford, Essex. We provide high quality schoolwear, workwear and team wear at competitive prices. We work with a number of suppliers to ensure our customers can enjoy a safe and comfortable shopping experience with quality products delivered to their door.


Contact info

4.8

Excellent

TrustScore 5 out of 5

469 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(469)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing customer service and lovely genuine people. I highly recommend

November 19, 2022
Rated 1 out of 5 stars

2 week before ordered !!

2 week before ordered !!! still waiting! non responsible company!!!!

December 4, 2022
Uniforms by Niki logo

Reply from Uniforms by Niki

Thank you for your review. I can see from your order history that we despatched your order the very next day and since then, we have had a series of Royal Mail strikes - which are out of our control. We have kept you notified, and despite the fact that your communications have been very abrupt, we have continued to reply to every single communication in a timely manner. We are not obliged to deliver your order to you within 24 hours when you have selected and paid for a 5-7 working day delivery option. We CAN NOT be held responsible for any Royal Mail strikes, or any other delay to your parcel caused by the couriers we use. If your item is lost in transit, we will very quickly trace this and issue a replacement. Thank you for your lack of patience and understanding. Next time please come into our shop and collect your items!

Rated 5 out of 5 stars

Everything they care about us and are…

Everything they care about us and are very friendly polite and welcome people...it is real customer service 100% the best in the business

November 1, 2022
Uniforms by Niki logo

Reply from Uniforms by Niki

Thank you for the excellent review Lara. We try our best to ensure our customers are treated like royalty! See you again soon!

Rated 3 out of 5 stars

The school jumper wool on the wrong is…

The school jumper wool on the wrong is too much,it stain the white shirt .If they can improve the quality of the school jumper from the wool frilling that would be perfect

October 2, 2022
Uniforms by Niki logo

Reply from Uniforms by Niki

Hello Idayat, thank you for your feedback. We always recommend that you wash the jumpers before the first wear to ensure all loose fibres are washed away. Zeco jumpers are probably the best jumpers in the market, so we always use their products. Please follow care instructions and you will be very pleased with your purchase!

Rated 5 out of 5 stars

High quality clothes and great service

High quality clothes and great service. Clothes were collected easily and and it’s a lovely place to have a shop!

September 29, 2022
Uniforms by Niki logo

Reply from Uniforms by Niki

Thank you for the great review! Hope to see you again soon!

Rated 5 out of 5 stars

wonderful customer servie

I received wonderful customer service whilst buying a blazer for my son.

Uniforms by Nicky went out of their way to ensure that I got the product I needed.

The blazer has now arrived and it is a great quality item. I am very pleased with it.

Thank you again for making this a very smooth process.

September 20, 2022
Unprompted review
Uniforms by Niki logo

Reply from Uniforms by Niki

Thank you for the great review Karen! Hope to see you again soon!

Rated 5 out of 5 stars

Very good Uniforms quality

Very good Uniforms quality, in love with the girls dress, customer service always on point, all the girls are very patient and helpful, I am a fussy customer but they get me sorted out with care. Negative side is that the online orders takes very long to deliver, I prefer buying in store also so my kids can try before I buy.

August 4, 2022
Uniforms by Niki logo

Reply from Uniforms by Niki

Thank you for your review Esther. We always process orders as quickly as possible, but as you know, stock availability and the supply chain in general has been immensely affected by external factors over the last few years. Some delays in delivery of orders is expected. Hope to see you again soon

Rated 5 out of 5 stars

Excellent customer service.Staff are…

Excellent customer service.Staff are professional and accommodating. Uniform is of good quality.The shop accommodates everything.A reliable service.

August 3, 2022
Uniforms by Niki logo

Reply from Uniforms by Niki

Thank you so much for your excellent review. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Superb

They are very good and reliable.

August 2, 2022
Uniforms by Niki logo

Reply from Uniforms by Niki

Thank you so much for your excellent review. We look forward to seeing you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look