Uniforms by Niki Reviews 

469
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I buy my son uniforms from the past 6 years and always I get in time what I need .Absolutely amazing quality’s .The owner is always there and always very helpful.Lovely customer service ❤️

Rated 5 out of 5 stars

A very well organised business. Had everything item in stock. Lady got all items together, packed very efficient a quick transaction. The quality of uniform is great. The school trousers are designed... See more

Rated 5 out of 5 stars

The experience was amazing. The main staff member I assume maybe the owner even was phenomenal. She was so friendly helped my daughter with every aspect of the uniform required from trying on several... See more

Rated 5 out of 5 stars

On arrival I met a receptionist that greeted us and explained the price of the items to us. She was friendly and valued us as customers. She communicated to both me and my daughter nicely, we got th... See more

Company replied

Company details

  1. Uniform Store
  2. Children's Clothing Store
  3. Clothing Store
  4. Printed Clothing Store
  5. Used Clothing Store
  6. Youth Clothing Store

Written by the company

Uniforms By Niki (UBN) is a multi-award winning, family run uniform business based in Linford, Essex. We provide high quality schoolwear, workwear and team wear at competitive prices. We work with a number of suppliers to ensure our customers can enjoy a safe and comfortable shopping experience with quality products delivered to their door.


Contact info

4.8

Excellent

TrustScore 5 out of 5

469 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(469)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They called me before they done the…

They called me before they done the delivery to make sure I found the right size just because my daughter is tall and they thought if I got wrong one.
I appreciate it!

June 2, 2023
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Reply from Uniforms by Niki

Thank you for the great review Erisa. See you again soon!

Rated 5 out of 5 stars

A good customer service experience

A good customer service experience. very helpful with any enquiry and swift response to emails

April 26, 2023
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Reply from Uniforms by Niki

Thank you for your kind review Jumoke. See you again soon!

Rated 4 out of 5 stars

March visit

Friendly and polite services
The actual uniform is reasonable priced and good quality
The only reason I didn’t score more was where I was waiting outside because of opening late

March 18, 2023
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Reply from Uniforms by Niki

Thank you for your kind review Donna. We will need to improve our time keeping! See you again soon!

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. I bought a couple of items, one I needed to swap and was very quick and had lots of alternatives for me. Will definitely be going back.

March 17, 2023
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Reply from Uniforms by Niki

Thank you for your kind review Emma. See you again soon!

Rated 5 out of 5 stars

excellent service

excellent service, very friendly, delivery in good time

March 14, 2023
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Reply from Uniforms by Niki

Thank you for the review Ferdous. See you again soon!

Rated 3 out of 5 stars

I like the size and colour of all the…

I like the size and colour of all the jumper’s as I ordered two different school jumper’s but the material for lands down primary academy’s jumper was not really good. After one ware specially hand side starts bobbles or fluffy. As we know school logo jumper always bit praise and we aspect the material should need to be good quality.

January 28, 2023
Rated 5 out of 5 stars

Great reception and I will always buy…

Great reception and I will always buy from her. Customer service is people-centred. It a wonderful place to order uniforms. The support and guidance can not be compared.

January 24, 2023
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Reply from Uniforms by Niki

Thank you for the review Faustina. See you again soon!

Rated 1 out of 5 stars
Uniforms by Niki logo

Reply from Uniforms by Niki

Thank you for your review Khaled. I have looked into your complaint and I can see that your order was delivered to you within 10 working days. I can see that the initial delay was caused as you selected the Click & Collect option and then later changed this to delivery via Royal Mail. We can not be held responsible for this delay. In any case, when choosing your delivery option, our website clearly states "5-7 working days (Subject to stock availability)". If an item is out of stock, orders can take a little longer. I think 10 working days is pretty good going if you ask me! Doesn't seem like we did anything wrong at all! See you again soon!

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