Uniskin Reviews 

76
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

First time using uniskin, I found the site easy to use and once my order was made, my item was shipped and received very quickly

Company replied

Rated 5 out of 5 stars

Great choice of products to purchase online, was contacted quickly for a thorough consultation and was advised as to which product would best suit my skin goals. Lady who rang was lovely and item was... See more

Company replied

Rated 5 out of 5 stars

As ever, OUTSTANDING level of service and professionalism from Uniskin. I ordered a number of Obagi products following a full virtual consultation and I cannot emphasise enough the difference I have a... See more

Rated 5 out of 5 stars

Most professional clinic you could ever wish to go to. Welcoming , friendly Wouldn't trust anyone else to do procedures. My skin wow !!! And my health has improved tremendously. After a tremend... See more

Company details

  1. Cosmetics Store

Written by the company

29 Years’ experience in medicine contributes to the understanding of anatomical and physiological changes of our bodies especially during ageing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

76 reviews

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4.8

All reviews

(76)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Can’t fault Uniskin on any level. 5 star service, genuinely wouldn’t go anywhere else. Tania is an expert and I always feel completely at ease, you know when you are in safe hands.

April 23, 2021
Rated 3 out of 5 stars

I have not received my order as of yet

I have not received my order as of yet, which is unusual, so I can't really post a review. I usually get my order much quicker which is fantastic. Hopefully this is just a one off. I do find it bizarre that I am being asked to write a review before I have actually received my order This needs reviewing

Thankyou Uniskin for your swift response. I have no issues with time scale, and I ordered my products with that in mind, having enough product to last.
My issue was with the Trust Pilot review, and was just bringing it to your attention.
Thanks again
Simon

March 24, 2021
Uniskin logo

Reply from Uniskin

Hi Simon, thank you for your feedback and we will make sure to update our Trust Pilot mail policy to be send out 2 weeks after orders are processed.

We do offer free shipping on all our products and shipping takes between 5 to 7 working days as per website terms and conditions, I can see your order is scheduled for delivery today (25/03/21) . Your order was received on March 19, 2021 @ 6:25 pm and delivery today will be 4 working days and still within our delivery timeline.

Thank you for your continued support and feedback and if you have any concerns please email us on info@uniskin.co.uk and will be able to assist with any delivery delays.

Rated 5 out of 5 stars

Amazing service!

Tania is so lovely! She advised me on what products that I will be using. Delivery was very quick! So far the products are doing wonders to my skin X

June 29, 2020
Unprompted review
Rated 5 out of 5 stars

Ordered and delivered within days

Ordered and delivered within days. Perfect service 😊

May 20, 2020
Unprompted review
Uniskin logo

Reply from Uniskin

Thank you for feedback and trying to do better on everything. Uniskin Team x

Rated 5 out of 5 stars

Uniskin on Instagram

I found out about Uniskin on Instagram. I was a bit wary at first but Jessica helped me out and gave me loads of info on Obgai and referred me to the website where I had to fill in a form.
Tania got in touch with me the next day by email and phone. She is so extremely helpful, kind and professional. Talked me through the obagi process and the products. She also gave me a range of options which were suitable for me and there was no pressure to buy.
The products were easy to order and turned up the next day!
Obagi products are lovely too I can’t wait to see the effects.
I know Uniskin team will be there to answer any questions I have.

I am so glad I come across Uniskin on Instagram and definitely would recommend them to people who want to love their skin again!

May 4, 2020
Unprompted review
Uniskin logo

Reply from Uniskin

Dear Jess,
Thank you for such great feedback. Looking forward to seeing your results soon. Enjoy Obagi and let us know if any concerns as we are always happy to help. Uniskin Team x

Rated 5 out of 5 stars

Uniskin

Lovely service very professional..will be back soon x

April 30, 2020
Unprompted review
Rated 5 out of 5 stars

As ever

As ever, OUTSTANDING level of service and professionalism from Uniskin. I ordered a number of Obagi products following a full virtual consultation and I cannot emphasise enough the difference I have already seen in my skin. The products arrived really quickly and are now always going to be my chosen method of every day skincare. I trust Tania at Uniskin completely and would never even consider going to anyone else. I have had a series of treatments and now I’m also using the medical grade products I have a brand new face!! Fantastic company!!

April 28, 2020
Unprompted review
Rated 2 out of 5 stars

Genuine care required for customers/patients

Started off well with the communication however once I agreed to purchase the products ... I was given a price via email totally different to the price I actually ended up paying. I queried the matter via email however did not get any response back that’s was another disappointment.
On email I was told if there’s any question they will be happy to advice...Again when I asked regarding certain medication and some basic purchase information I didn’t get any response back.
It’s a shame because this shows genuine lack of customer care.
The Obagi products would revive a high 5 the scoring is based on the communication side.

April 27, 2020
Unprompted review
Uniskin logo

Reply from Uniskin

Good morning Rebeka,

Thank you for your review on Trustpilot. It is very valuable as we strive to be a responsive and trustworthy business. It triggered us to have a look and realised we had a miscommunication in our recent upgrade of prices and systems. I also did not see your e-mail and that too needs looking at. We have information coming to us from Facebook, Google, Instagram, What's up, e-mails, Google shop etc. That means we dropped a ball. So I really do value your feedback and love the opportunity to put this right. The difference of your purchase will be refunded ASAP today. We do mean it when we say contact us if you need any help.

I do hope you get the results of your skin that makes up for your experience.

Warmest wishes,

Tania

Rated 5 out of 5 stars

Highly recommended

Very well organised, expect top notch service with all the bells and whistles. Tania is amazing, very knowledgeable and constantly striving to further improve offerings. I purchased a voucher as a gift and Tania couldn't do enough for us.
Words cannot describe all of the help in product selection, patience and support I received and I would recommend anyone to make this their first choice...you will not be disappointed.

March 29, 2017
Unprompted review

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