UNISON Reviews 

I paid for 5 years and when it came to legally supporting my interest they were absolutely unhelpful and taking the other side, although the contract stated vice versa. When I have lost my job I went to them and all they cared was my membership, no simple human generated understanding.
Please don't waste your money!

I've paid unison for many years and for the first time I needed some guidance recently so made contact. I was informed from the Yorkshire branch would make contact in the enzt 48 hours..and over a week later still waiting. I've since cancelled my membership on moved to RCN. Waste of money !

Useless waste of space. My fiance is part of this "union" she is being bullied in the workplace and dealing with upwards bullying and allegations and has been crying out for any type of support from this company that she's apart of for months and months. She has no support from her HR department because she's a manger and other manages are no help what so ever so she reached out to the union for support and guidance to go through everything with her and they didn't give a single care or advice or show support. Giving this union a 1 star is far far too generous. They have constantly ignored her she is in bits, thanks for all your help! Your a joke.

Letter today L Morris didn't even address complaint, didn't even say what complaint about , you didn't record call but making it up as you go along.
How are you people taking members money and sitting back doing Notting?????
Frauds scammers I need to go on TV
Would be great to see what other rubbish you come up with.
Do your job and I want ombudsman details which you will not provide. World gone mad and you company's are just doing nothing . I hate Unison
Do not do not do not join this union they want your money and they are corrupt.

If I could give 0 starts I would!!!. Do not waste your money!!!. I have heard so many terrible experiences regarding Unison's lack of support and injustices however, I did not think I would experience this first-hand, at a crucial time when I needed support with evident and severe workplace inequality. Unison completely lies in there leaflets and contracts about the support they provide. They did not provide me with any support!. When challenging management the rep was initially discussing my case with me but then they became completely unobtainable. When trying to get legal support Unison advised me that my case had no merits although I had considerable evidence and ended up representing myself successfully. When I complained formally and directly to Unison about the mismanagement of my case and the way it had been handled I was met with unprofessional and defensive responses. The Unison complaints responder had not taken a balanced or just approach in handling my complaints/concerns. This approach is not only dangerous but, also does not align with Unison's core values.

Unison will do one thing only!, take your money each month which, they do extremely well. In return, you do not receive the support you signed up for as per the Unison contract. Should you complain to Unison as I did your, complaint will be disregarded and you will be told that you are in the wrong not Unison. Similar, to the coverup scandals such, as the post office scandal where staff will cover up for other staff members as a result of their titles. However, this dangerous practice overlooks the mismanagement of Unison members cases, that need to be addressed. As opposed to responding defensively and ignoring members' concerns. Unison should be responding professionally, and ethically which will allow for the improvement of the service and reduce workplace bullying, harassment; and inequalities for Unison members. Unison's current way of practising is extremely worrying and sad. For your safety and well-being, stay well away from Unison.

Unison are happy to take my money but failed to support me with a clear case of failing to pay wages. The Cambridge branch is terrible especially P**L. He's arrogant and doesn't listen and frankly I know I can't ever be left like that again because I have no intention of coming to Unison. I'm only continuing to pay the subscriptions due to tax reasons.

I asked for representation for a meeting with 2 weeks notice. I received the initial email to say that my brand representative would get back to me, which they did, over 3 weeks later and 8 days after my meeting. No apology.
It is not a cheap service and if I had simply been informed that it was not enough time I would have moved the meeting date but I was not and went in on my own.
I am now trying to cancel which is proving more difficult than it should be.
Incredibly disappointed and feeling ripped off with all the money I have put in for no service.

TRUSTPILOT WHY HAVE YOU GOT UNISON WHICH IS A UNION, VERIFIED WITH A TICK<,LISTED UNDER HOME & GARDEN< HENCE PERHAPS WHY NONE OF THE MEMBERS REVIEWS ON TRUST PILOT HAVE RECIEVED ANY RESPONCES TO THERE COMPLAINTS
I AM BEING KIND HERE TO UNISON, UNISON EVEN FAILED TO REPLY TO MY LOCAL MEMBER OF PARLIAMANT WHEN ASKED TO LOOK INTO A CASE I BROUGHT TO THEM, WHICH WAS NO SURPRISE AS IT SEEMS TO BE CUSTOM & PRACTICE FOR THIS ORGANIZATION A RESPONCE TO MY & ALL THE OTHER MEMBERS WOULD BE VERY WELCOME FROM ALL OF US RAISING COMPLAINTS AGAINST THIS ORGANIZATION

I can't believe what just happened after years of paying for meebrship. My rep was initally supportive and after that went VERY COLD and unresponsive despite the magnitude and depth of the allegations!. I am actually worrying now whether he is ok (based on how warm and eager to help he was the last time we met). I wont be judgemental at this horrible stage when i need them most, but have now gone back to RCN (thank God I kept both paying every month for both Union). It is an awful awful awful experience at the moment I had no choice but write the NMC myself as enough is enough! I am now being supported by the RCN.

Contacted Unison with a matter at work. Rep based in South Wales was useless, no help whatsoever. Have cancelled membership and gone to another union. This is the second time they have failed to help me despite steep membership fees.

Absolutely waste of time and money. I had a serious case with my employer, after asking assistance from unison, after 2 months I got the email from north Norfolk branch secretary saying my case is not going to be successful, clearly I sent evidences in a clear document, now only I realize that this is a business for them to keep these unison office people on a payroll out of our hard earned money, please find a different union, Unison is absolutely useless and you will not get any support at all.

Awful. Complete waste of money. I've paid my membership for years and this year is the first time I've needed any help after being put under investigation at work due to an anonymous complaint. After being helpful for the first meeting, my rep (who is also the secretary for my branch) began to completely ignore both me and my employers in relation to the investigation. I haven't heard a peep from him for months and months and he has ignored every attempt I've made to contact him. I've now had to resign from my position due to the stress (no thanks to unison) and when I feel up to it, I will be putting in a formal complaint and looking to recoup some of my membership fees. Don't waste your money with this organisation. They won't be there when you need them.

Absolutely dreadful union. They left me in the dark completely. I was really stressed as I'd been invited to a disciplinary and they didn't make any contact until the morning of the meeting when I finally got through to my local branch on the phone for them to say sorry we've got no rep for your meeting. Happy to take my money every month but when push comes to shove they leave you alone to deal with workplace issues. No apology given. Birmingham Unison SHAME ON YOU

Absolutely awful experience.
Happy to take my money, but almost impossible to get hold of, and as bad as insurance companies and their loopholes when you actually need their help.
Total scam.

Unison Liverpool are a disgrace.
I was assigned a unison rep, well as he pointed out he was a case worker. Right from the start he broke confidentiality by telling me who else was up for redundancy. He spent more time talking about himself and his family and how he was getting a pay rise, so up himself. I met with him once, the other two times was when I had consultation, he spoke a few words, and that was only to clarify the redundancy figure. He let me down so many times, never answer his phone or emails, I was already going thro a lot of stress and anxiety but he tipped me over the edge which led to a breakdown. I found out at a later date that he was in contact with my employer throughout, basically told them everything. I could say a lot more but won’t.
Reading the reviews on here I don’t understand how unison are still continuing, something has to be done, taken further. They are taking peoples money but clearly not supporting them. When I am stronger I will do everything in my power to expose them for what they are.

Gutted i have to give this company 1 star their should be a -0
Paid into this pathetic company for about 15 years. I called and explained my situation. The response from the staff member was appalling she was so rude on the phone basically did not want to know.
PLEASE DO NOT GIVE THIS COMPANY YOUR MONEY THEY HAVE NOT GOT A CLUE WHAT THEIR DOING.

Absolute apology of a Union. Paying to them is a complete waste of time and money!! Had an issue with employer and the so called rep told me at the first call that they cannot do much to help. Why then are you posing as a support if the first thing you can say to me is that you cannot help! Take ages to hear back from the rep! Even when you hear back, its poorly written grammar with an email that makes no sense!!! Avoid this Union like a plague so you do not end up being sorry!

Absolute shite! They're happy taking your money but won't invest in reps that actually have basic knowledge to support their members. Not to mention the long wait period for someone to get back in contact with you. I opened up to them and I really thought someone would get in contact, given the severity of the case but no, no one got back to me. I called all the time and they kept promising someone from my local branch would contact me...they never did. Cancelled my membership.

If you have a disability or any ‘protected’ characteristic. You get zero protection through unison.

Awful - not worth the monthly payments!!
Unison rep is apparently all for social justice & ensuring fair treatment for people with protected characteristics…..
NOT TRUE.
Union rep asked me to do something unethical to protect management (who aren’t even unison. They are EIS)…….
It’s me that pays unison…..not management.
They might be fine if you’re not going up against management. But if you are. Forget getting any support despite being in the right.