Had a new laminate floor fitted through the hallway and into kitchen and beyond. The service from choosing to fitting was excellent. Special shout out to Billy and Tayo who were fantastic. They arri... See more
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Excellent service from United Carpets both at showroom, delivery and fitting stages. Friendly, helpful staff and good selection of flooring. We are in the process of having several rooms redecorated... See more
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Great service given in shop by Ash, advice given on choosing product, knowledge was Good, No problem with coming out to measure up. Callum and Nathan fitted flooring, Great guys, worked really well to... See more
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Good service from the shop, organised and great products but they were let down badly by the subcontractor fitters. Poor fitting of the floor and still not right after a revisit. Having to send photos... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Earl Road, SK8 6PT, Cheadle Hulme, United Kingdom
- 0161 485 7529
4.3
Excellent
132 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Took a while to arrive but bed is fine
Took a while to arrive but bed is fine
November 12, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Alan, thank you for taking the time to leave a review.
We're glad to hear you're happy with your new bed. We're sorry for the delay in delivery and appreciate your patience.
We hope to have the opportunity to assist you again in the future, take care.
I will say it’s good quality carpet…
I will say it’s good quality carpet but…
Didn’t have the best experience, the costings are not clear at United Carpets. I had to ask for a breakdown in order to see where the money had been spent after I was asked for more due to one of the rooms being bigger. After receiving the breakdown I could see we’d been charged for grippers that we didn’t need.
The fitters they use are not the best, they are polite and friendly but they cracked out door frame screwing the hinges back in which will cost me quite a bit to replace and they leave everything behind and I mean everything. You have to do an entire clean, they leave all rubbish, off cuts, used glue and bags behind in your rooms and outside
I won’t be using United Carpets again.
November 27, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Good afternoon Ross, thank you for taking the time to leave feedback.
We are sorry to hear that your over all experience did not meet your expectations. We would like to hear more about your experience, please email customerservice@unitedcarpets.co.uk and a member of our team will be able to escalate this further for you.
Kind Regards
The United Team
My go too Store for all my flooring needs
Once again I chose United Carpets and Beds
Cheadle Hulme branch as I have had many dealings with them and i am always happy with the service and installation of my flooring
5 Stars
My two main points of contact are Elliot & Ash both very friendly and professional
November 20, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Robert, thank you for sharing how our Cheadle store did.
Its so great to hear how the team could make your experience with us a positive one that met your expectations.
We hope to assist you again in the future, take care.
Poor Customer Service
Carpet fine and well fitted but would give customer service a zero.
We was given a provisional date for fitting by the salesman which we was told was flexible.
Unfortunately due to delays in obtaining materials we were unable to complete our work and decorating by that date so phoned local branch 4 days before fitting to request a date for fitting a few days later and was told by a grumpy employee that if we did not accept the planned date it would be a month before the carpet could be fitted, reluctantly we agreed to have it fitted on the planned day , hence us having to work around and decorate after the carpet was fitted
Totally unacceptable and would probably not use United Carpets again.
October 16, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Good afternoon Gary, thank you for your feedback.
We try to accommodate all customers fitting date preferences, however sometimes due to these slots filling fast there might be a slight wait for fitting.
All of your comments will be taken on board to ensure that we can supply and organise fitting as soon as possible.
Kind Regards
The United Team
Excellant Customer service from the store selection Experiance
September 30, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Summer, thank you for taking the time to leave our Cheadle Hulme store a review.
Its a pleasure to hear how the team could meet your expectations and provide you with a excellent service.
We hope to assist you again in the future, have a great day.
No customer service
Fitting was poor, customer service once they have handed over to fitters is non existent. Really disappointed and will never use again
October 23, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Good afternoon Joe, thank you for taking the time to leave us feedback.
We are sorry to hear that your experience with the independent fitters did not meet your expectations.
We would like to hear more about your experience, please email customerservice@unitedcarpets.co.uk and a member of our team will escalate your complaint further.
Kind Regards
The United Team
Reply from United Carpets & Beds - Cheadle Hulme
Hello Helene, thank you for taking the time to leave a review.
We're so glad to hear you're happy with the service that you recieved from our Cheadle store.
Thanks again for the recommendation, take care.
Bed purchase.
Kept well informed from order to delivery and the guys instore were very helpful. Also delivery guys were on time and efficient and friendly also.
October 11, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Ruth, thank you for sharing how our Cheadle Hulme store did.
Its great to hear that the team could make your experience with us a positive one.
Thanks again for the recommendation, take care.
Best carpet shop to go toThe salesman were not pushy but on hand…
The salesman were not pushy but on hand and very helpful when we needed their advice. Went above and beyond to help us. We would highly recommend
October 5, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Lynne, thank you for taking the time to leave our Cheadle store a review.
We're so glad that you're pleased with the service you recieved.
Thanks again for the recommendation, take care.
Brilliant service
Brilliant service. Everything looks great - fab quality. Thanks so much.
October 4, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hello Jonny, thank you for taking the time to leave feedback.
Its a pleasure to hear that our Cheadle Hulme store could meet your expectations and provide you with a brilliant service.
Thank you again for the recommendation, have a fantastic afternoon.
Excellent service from start to finish.
Excellent service from start to finish.
Highly recommend.
Peter was very patient and helpful as were all the staff.
September 19, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Ms Gupta, thank you for taking the time to leave a review.
We're so pleased our Cheadle Hulme store could meet your expectations and provide you with an excellent service from start to finish.
Thanks again for the recommendation, we hope to assist you again in the future.
Absolutely fantastic from start to…
Absolutely fantastic from start to finish. Lovely friendly people in the store and the fitters. The people in the shop gave us lots of advise and help without feeling like we were being upselled. The fitters were fab, arrived on time, very professional and friendly and we are so chuffed with our new flooring. Will definitely use again!
September 27, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Sarah, thank you for taking the time to leave such kind feedback.
We're so pleased our Cheadle store could provide you with a fantastic service from start to finish.
We hope that you love your new flooring, have a wonderful day.
Really pleased from start to finish
Really pleased from start to finish
Good choice of carpet
Brilliant price
Excellent fitting by contractor👌
September 27, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Clare, thank you for taking the time to leave such kind feedback.
We're so pleased our Cheadle Store could provide you with a positve service from start to finish with good choice of carpets and brilliant prices.
We hope that you love your new carpet, have a wonderful day.
Quality and service second to none
I came to the store with a good idea of what I wanted, the salesman took me straight to a couple of options, was very clear on quality and price difference and I chose the one i wanted.
Took less than 5 minutes to complete a couple of bits of paperwork, booked the day i wanted it fitting and that was it! Could not have been easier.
The fitters were fantastic, called ahead before arriving, courteous and respectful as they came in and out while I was working from home.
I would highly recommend this store for quality and price, you can’t go wrong
August 9, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Jamie, thank you for taking the time to leave such kind feedback.
Its great to hear that our Cheadle Hulme store could help you find the right carpet for you and your home, making the process from start to finish an easy one.
Thanks again for the recommendation, have a fantastic day.
Very helpful advice from shop.
Very helpful advice from shop.
Fitter very tidy and professional.
August 25, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi, thank you for your kind feedback.
We're so pleased our Cheadle store could meet your expectations and make your experience with us a positive one.
Thanks again for the recommendation, we hope to assist you again soon.
New flooring
Excellent experienced staff from salesman to friendly fitters who were courteous and did a clean Excellent job. So impressed that we will be contacting them to undertake another project & would recommend the firm to family and friends
August 7, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Norma, thank you for sharing how our Cheadle Hulme store did.
Its great to hear that they provided you with an excellent instore & fitting experience.
Thanks again for the recommendation, we look forward to assisting you with your next project.
The prices was high and I’m not happy…
The prices was high and I’m not happy with the fittings which I asked for fix some issues in the next day after fixing still is about one month they didn’t respond 👎
July 22, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Mrs Haghighi, thank you for your review.
Please email customerservice@unitedcarpets.net, with your details and we can escalate your complaint further for you.
Kind Regards
The United Team
Love my stair and landing carpet .
Love my stair and landing carpet .. the fitting crew were absolutely fantastic and fitted the carpet in a fast, friendly and professional manner.. fully recommend the whole kit and kaboodle.. well done guys x
July 11, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hello Angie, thank you for sharing how our Cheadle store did.
We're so glad to hear that you love your new stairs and landing carpet.
We look forward to your next visit with us, take care.
Great floor - long wait
I’m very pleased with the final job, my floor looks great. It took a very long time from ordering to completion though (a month). I didn’t realise it would be such a long wait for a fitting slot. Communication was poor throughout the process too which made it a little frustrating.
July 17, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Kate, thank you for your feedback.
We're so pleased that you're happy with your new flooring.
We are disappointed to hear that you found communication between the store and yourself was poor throughout.
We strive to provide top customer service at United Carpets & beds, and will use your feedback as an opportunity to improve.
Kind Regards
The United Team
United Carpets and Beds delivered the…
United Carpets and Beds delivered the Eze mattress efficiently and rapidly. The mattress is very comfortable.
May 29, 2025
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Peter, thank you for taking the time to leave our Cheadle Hulme store feedback.
Its great to hear that they could deliver your mattress efficiently and rapidly.
We're so happy that you like it, have a great day.
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