Had a new laminate floor fitted through the hallway and into kitchen and beyond. The service from choosing to fitting was excellent. Special shout out to Billy and Tayo who were fantastic. They arri... See more
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Excellent service from United Carpets both at showroom, delivery and fitting stages. Friendly, helpful staff and good selection of flooring. We are in the process of having several rooms redecorated... See more
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Great service given in shop by Ash, advice given on choosing product, knowledge was Good, No problem with coming out to measure up. Callum and Nathan fitted flooring, Great guys, worked really well to... See more
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Good service from the shop, organised and great products but they were let down badly by the subcontractor fitters. Poor fitting of the floor and still not right after a revisit. Having to send photos... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Earl Road, SK8 6PT, Cheadle Hulme, United Kingdom
- 0161 485 7529
4.3
Excellent
133 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from United Carpets & Beds - Cheadle Hulme
Hi Norman, thank you for leaving such a positive review!
Best place for carpets
Excellent service and products! We dealt with Ash, who was very helpful and knowledgeable making our decision and purchase hassle free. After a short wait time of under two weeks, we were so pleased with the fitting and the luxurious feel of the new carpet. There was a slight problem with a floor plate, and after telling Elliott, he promptly arranged for the fitters to return and rectify this small issue. Overall, I can thoroughly recommend this company, especially this branch, and both its salespeople and the carpet fitters too!! Our next carpet will be from here again and have already recommended to some friends, who also received their carpet and are very happy too!! 😍 👏
November 12, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Maria, thank you for taking the time to leave us such a kind review! We're so glad our Cheadle Hulme store could exceed your expectations and make your experience with us a positive one. We look forward to assisting you again, enjoy your new carpet!
The carpet is lovely but service needs…
The carpet is lovely but service needs improving. I phoned numerous times to get a date finally confirmed and when this had to be changed, it took a week to get a new date confirmed. We were the last job for the fitters on a Friday evening and unfortunately the job shows they’d had enough. It is rough and not what I would’ve expected for the money paid.
December 13, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Good afternoon, thank you for taking the time to leave us a review! We're sorry to hear that Our Cheadle Hulme store couldn't meet your expectations. Please email customerservice@unitedcarpets.net at your earliest convenience with, if there is anything you feel we can do to try and make your experience a better one, and a member of our team will be in touch.
Kind Regards
The United Team
Great experience
Elliot is very helpful and accommodating with our request. Carpet quality and fitted is of great standard.
October 25, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Sheila, thank you so much for taking the time to leave us a review! We're so glad our Cheadle store made your experience with us a positive one. We hope you love your new carpet!
Came weeks later than promised
Came weeks later than promised, wrong sizes of carpet received and overall poor communication to keep us updated on the delay of our purchase
October 21, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Good afternoon, thank you for taking the time to leave us a review! we're so sorry to hear that your experience with our Cheadle store wasnt a positive one. its disappointing to hear that there was a lack of communication that took place, and that the product arrived later than promised. If there's anything we can do to try and turn your experience around please email customerservice@unitedcarpets.net and we will do our best to come to a resolution for you.
Kind Regards
The United Team
An outstanding job
We had a laminate floor laid in a very small downstairs toilet. The fitters, Dan and Tayo were wonderful. Both were friendly, respectful and very skilled at their job.
They took great pride in getting the flooring exact and answered any questions I had.
They made no mess and infact hoovered at each stage and even swept up outside where they had sawn some wood.
I would highly recommend them and certainly would be asking for them by name in the future. The floor looks brilliant.
November 30, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Julie, thank you so much for taking the time to leave us such a kind review! its a pleasure to hear how both the fitters was wonderful and took their time to ensure they did a perfect job! Thank you so much for the recommendation, we look forward to seeing you next time.
Very fast and efficient service
Very fast and efficient service. The fitters were great and jolly! The carpet looks lovely and is holding up to our cats.
November 11, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Selena, thank you so much for taking the time to share with us how our Cheadle store did! its amazing to hear how they provided you with a quick and efficient service, and the fitters did a great job. We hope to assist you again in the future!
Second time using United Carpets…
Second time using United Carpets Cheadle. Helpful experienced staff, good selection of products, excellent communication re fitting.
September 13, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Sally, we're so glad that we were able to go above and beyond your expectations! We're so grateful you have taken the time to leave us a review. We hope you have a fantastic evening!
Elliot and the team are great
Elliot and the team are great. From ordering to fitting they are always very helpful.
October 10, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Simon, Thanks so much for taking the time to share with us how we did. We love to hear all about our customers experiences here with us at United. We hope you have a fantastic weekend!
Would have given 5 stars but the first…
Would have given 5 stars but the first fitter didn't fit the mat correctly. However once aware of the problem they sent another fitter to rectify the situation free of charge.
October 1, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hello Mandy, Thank you for taking the time to leave us an honest review. We're Glad to hear we was able to rectify your order and turn this around for you. We hope we did enough to see you again in the future
Ashley and Elliott were very helpful…
Ashley and Elliott were very helpful and accommodating and kept me informed throughout the process. The carpets were fitted beautifully. My only criticism would be that it was not made clear to me that the off-cuts of underlay and carpet, of which there was quite a bit, that the carpet fitter does not routinely take this away and if they do then there would be a extra charge.
September 16, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Gillian, thank you for sharing your experience with us. Its Great to hear you are happy with your carpet! We're sorry to hear that it wasn't made clear to you about the removal of the left over waste. We will be sure to pass your feedback on to the store. We hope you have a fantastic afternoon.
Bought some lino for a new utility room…
Bought some lino for a new utility room and they couldn't have been more helpful. Fitters were excellent too and good value. Would buy from them again
August 14, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hello Paul, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future.
Excellent service
Excellent service, when we went to the store we were left to browse and if we needed help just to ask, that we found perfect as it gave us a chance to look and not feel pushed into buying, we ended up buying a carpet and new bed, mattress and headboard, we could pick what bed base, mattress and headboard to suit our needs, we have used united carpets in the past and will use again,
September 1, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Debbie Sutcliffe, we're happy you found our staff to be so supportive during your experience here at United Carpets and Beds. We can't wait to see you again, have a great day.
Great company for your flooring needs.
Chose this company for our kitchen flooring. Left to look at samples in our own time with help on hand, if required, in the form of Elliott. Great salesman, went through everything including a full paste fitting to stop flooring moving under my wheelchair!!
Day of fitting great. Two young men moved some items from kitchen and got to work. They were very helpful, courteous, friendly. When finished they explained what they had done and the flooring was excellently carried out. A big thank you.
Barry W Buttery.
September 10, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Mr Buttery
Thanks for taking the time to leave your kind feedback!
We hope to see you again soon for your next project -
All the Team at United Carpets and Beds
Excellent
Excellent, professional service.
I have had many floor coverings fitted by United Carpets Cheadle and specifically by dealing with Elliot (Manager, United Carpets).
Always received tip top attention,price and quality.
Returning in the next month for a new bedroom carpet.
July 25, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from Elliot who was able to get you great flooring at a great price.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cheadle Hulme
So glad to have found this place
So glad this was the first place I went, saved me so much time and hassle! So friendly, plenty of options, couldn’t be more helpful to be honest! Top tier service would recommend anyone.
August 20, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Kiki,
Thankyou for leaving us a 5 star review.
We are happy to hear that you have a great in-store experience with the team able to advise you and deliver great customer service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cheadle Hulme
Highly recommended!
Highly recommended!! Thank you so much Elliot helped us out last minute and sorted flooring for our new shop. The service from start to finish was outstanding we can’t fault them!
August 20, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Catherine,
Thankyou for leaving us a 5 star review.
We are happy to hear that Elliot was able to advise you and get your new flooring sorted as quick as possible while delivering great customer service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cheadle Hulme
Good sales experience but poor installation
Good products and professional sales team , ruined unfortunately by a horrendous installation experience, e.g. both tradesmen rude behaviour and the mess lefts behind. I will not contract again for the rest of my properties..
July 8, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi Alex,
Thankyou for taking time to leave us a review.
We are happy to hear that you had a great in-store experience but disappointed to hear that your fitting experience with our independent fitters was not up to our usual high standard.
All of your feedback will be passed onto management for review and if you have any further information please email us at aftersales@unitedcarpets.net.
Once again, thankyou for taking time to leave us a review.
The United Team
Reply from United Carpets & Beds - Cheadle Hulme
Hi Ian,
Thankyou for leaving us a review.
We are happy to hear that you had a great experience with the team able to advise you.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cheadle Hulme
Excellent workmanship from a very…
Excellent workmanship from a very professional team. Many thanks! We are delighted with the results!
July 11, 2024
Unprompted review
Reply from United Carpets & Beds - Cheadle Hulme
Hi John,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with the team able to deliver a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Cheadle Hulme
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