Great, helpful staff who gave excellent advice and helped us choose the perfect carpet for our home. We selected the same carpet and colour throughout the bedrooms, landing, and stairs, and we’re ve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a new carpet fitted 15th November, after fitter left noticed lines in a plain carpet, went into the shop with pictures on the 16th to be told they should fade over time. 2 weeks later they're stil... See more
Company replied
We bought 2 carpets recently from United Carpets, Grimsby, and have already left a glowing review about the shop staff. Today, both carpets were fitted by a lovely gentleman called Sean. He was thorou... See more
Company replied
Very helpful and answered all questions that we had. Both shop, measurer and fitter professional. Looks great.
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
26-32 Brighowgate, DN32 0QW, Grimsby, United Kingdom
- 01472 242060
4.8
Excellent
67 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The fitter did a fantastic job would…
The fitter did a fantastic job would highly recommend
July 24, 2025
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Mary, thank you for taking the time to leave our Grimsby store a review.
We're so pleased the fitters did a fantastic job.
Thanks again for the recommendation, have a great day.
Had a good selection to chose from the…
Had a good selection to chose from the staff were brilliant
July 7, 2025
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Wayne, thank you for taking the time to leave such kind feedback.
Its great to hear that our Grimsby store could provide you with a brilliant service with a wide selection of products to choose from.
We hope to assist you again in the future, take care.
Absolutely love it and the guys who…
Absolutely love it and the guys who fitted it was very friendly and didn’t make a mess at all thank you so much
July 18, 2025
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hello Susan, thank you for sharing how our Grimsby store did.
We're so pleased that the team could make your experience with us such a positive one.
We hope to see you again in the future, have a fantastic day.
Excellent service thank you
Excellent service thank you for your kindness and cooperation
July 9, 2025
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Karen, thank you for taking the time to leave our Grimsby store feedback.
we're so pleased that they could provide you with an excellent service.
We hope to assist you again in the future, take care.
Excellent service
Excellent service.
Brilliant fitting. Totally five star ⭐️
June 10, 2025
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hello Joanne,
Thank you for taking the time to leave feedback!
We are delighted to hear that you had a positive experience with your recent fitting and the overall service provided by our team.
We hope to have the opportunity to assist you again in the future.
All the best,
United Carpets & Beds Grimsby
Great service from start to finish
Great service from start to finish, from measuring my stairs to laying.
April 14, 2025
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Natalie, thank you for taking the time to leave us feedback!
We're so pleased that our Grimsby store could meet your expectations and provide you with a great service from start to finish.
We hope to assist you again in the future, take care!
The order was a small one,but the shop…
The order was a small one,but the shop Manager went above and beyond to help us as a local Charity with restricted funds .
He could not have been more helpful . I use your company for my personal needs as well - and I certainly wouldn't go anywhere else!
March 31, 2025
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hello Mrs Davies, thank you for taking the time to leave us such kind feedback!
We're so pleased to hear that our Grimsby store went above and beyond to ensure your expectations were met.
We look forward to your next visit with us, take care!
Excellent efficient service
Excellent efficient service. Came as arranged. Excellent fitter. Value for money
Have used before and would use again
April 22, 2025
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hello Vivien, thank you for taking the time to leave us a review!
We're so pleased that our Grimsby store could meet your expectations and provide you with an Excellent & efficient service.
We look forward to assisting you again in the future, take care!
Experience at United Carpets.
I enjoyed my positive experience with United Carpets. They dealt with my purchase with extreme effeciency. I was happy and confident throughout my visit.
April 5, 2025
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Frances, thank you for taking the time to leave us such a kind review!
We're so pleased to hear that our Grimsby store could make your experience with us a positive one that you enjoyed throughout.
We hope to get the opportunity to assist you again in the future, take care!
Very happy with carpets and flooring…
Very happy with carpets and flooring however 1 strip for between bedroom and en-suite is missing we spoke to fitter (flooring) about this can we call into branch at some point and collect one
February 28, 2025
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Steve, thank you for taking the time to leave us a review!
We're so pleased to hear that your happy with your new carpets.
We hope we did enough to see you again in the future, take care!
Just good from start to finish
Just good from start to finish
Very helpful staff very accommodating and plenty of stock to browse at a good price
December 18, 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hello Drew, thank you for taking the time to leave us a review!
Its great to hear that our Grimsby store was able to provide you with a good, helpful service from start to finish.
We hope to get the opportunity to assist you again in the future, take care!
On purchasing the floor the staff were…
On purchasing the floor the staff were so helpfull,and polite and so professional.the prices are reasonable,nothing was to much trouble,and the fitter did an amazing job.would definatly use them again and highly recommend.
January 2, 2025
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hello Ms Kauss, thank you for taking the time to share with us how our Grimsby store did!
We're so pleased to hear that our Grimsby store and independent fitter was able to meet your expectations and provide you with a polite and professional service.
We look forward to your next visit with us, thanks again for the recommendation!
Hall,staircase and landing carpet
Everything explained really well when picking and ordering carpet. Carpet filter did an excellent job. Will definitely be using again in the future.
January 20, 2025
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Paul,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of carpets. We look forward to assisting you again soon.
All the best,
United Carpets & Beds Grimsby
Helpful and efficient
Staff in shop where helpful they even managed to get me the carpet fitted christmas week. I would recommend them. Good choice of carpets at reasonable prices.
December 19, 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Noni, thank you for taking the time to leave us a review! its great to hear that our Grimsby store was able to provide you with a quick and efficient service. We hope to get the opportunity to assist you again in the future!
New Hall Flooring
Staff in store very helpful and progressed my order with no problems.
The fitter on the day was efficient,and helpful and we will be happy to use this service again later this year when we want our kitchen floor replacing.
January 15, 2025
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hi Christopher, thank you for sharing with us how our Grimsby store did! Its fantastic to hear that the team was very helpful and the fitter was efficient. We look forward to seeing you again later in the year, take care!
Brilliant and im normally very picky
Nice staff good price and quality of carpet and underlay was far superior to the other places we went carpet fitter made no mess and was friendly very happy customer
December 18, 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hello David, thank you for taking the time to leave us feedback! its great to hear that our Grimsby store could meet your expectations and make your experience with us a positive one. We hope you love your new carpet!
Great service good advice in the shop
Great service good advice in the shop. Reasonable prices Carpet fitter was patient with my elderly mother. He did an excellent job at laying and fitting the flooring
October 4, 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Hello Eileen, thank you for taking the time to share with us how we did! We're so glad our Grimsby store could meet your expectations!
Reply from United Carpets & Beds - Grimsby
Hi,
Thankyou for leaving us a 5 star review.
We are delighted you had a great experience.
All the best,
United Carpets & Beds Grimsby
Reply from United Carpets & Beds - Grimsby
Hello Mazen, thank you so much for taking the time to leave us a positive review, its great to hear that our Grimsby store provided you with such a good service!
Faulty carpet
Had a new carpet fitted 15th November, after fitter left noticed lines in a plain carpet, went into the shop with pictures on the 16th to be told they should fade over time. 2 weeks later they're still not fading and heard no feedback after they emailed the supplier with the pictures, guess I'll have to go back into the shop again.
November 15, 2024
Unprompted review
Reply from United Carpets & Beds - Grimsby
Good afternoon Dave, thank you for taking the time to leave us honest feedback. We regret to hear that the experience you have had with our Grimsby store wasnt a positive one. Please email customerservice@unitedcarpets.net at your earliest convenience so we can try and turn this around for you and rectify any issues. We look forward to hearing from you.
The United Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.