United Carpets & Beds - Idle Reviews 

65
TrustScore 4 out of 5

4.2

Bradford Road, BD10 8SA Bradford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Andrew( Bradford) was very helpful in helping me chose the carpet. He was friendly, non-pushy, professional,knowledgeable, made the carpet- buying experience stress free! Gav the fitter also did... See more

Company replied

Rated 5 out of 5 stars

Had a lovely and stress free experience at United carpets and beds thanks to Andrew. He was very welcoming, helpful and informative. Carpets chosen booked and sorted all on New Year’s Day and fitted a... See more

Company replied

Rated 3 out of 5 stars

Bought carpet for living room, bedroom and hallway. Decided to use existing underlay to save money, as we were on a budget. We realised we had purchased it when carpet fitters turned up. Ended up bu... See more

Company replied

Rated 5 out of 5 stars

Excellent service by Andrew in the Idle Branch. Carpet was fit in less than 24 hours and the carpet fitter was very professional too. Will definitely use them again.

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • Bradford Road, BD10 8SA, Bradford, United Kingdom

  • 01274 614844

4.2

Great

TrustScore 4 out of 5

65 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(65)

1,898 reviews in the last 12 months

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Rated 3 out of 5 stars

Disappointed

Always been satisfied with previous work. This time bedroom carpet fitted OK, but let down by laziness. A laminate to carpet bar fitted to one bedroom. A stick down bar fitted to other bedroom, didn't even match. Complained at shop. Was given replacement bars to fit myself and I would say the bars I was given were cheaper than the ten pounds paid for each of three bars? Not impressed.

February 14, 2023
Unprompted review
United Carpets & Beds - Idle logo

Reply from United Carpets & Beds - Idle

Hi Dave

Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.

If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.

The United Team

Rated 5 out of 5 stars

Very happy Mrs Andrews

Great help, in choosing the right carpet, and underlay, which, is a must, when walking bare foot on it. Carpet fitters did an excellent job, really pleased with their work, great guys.
Thank you, United Carpets.

December 2, 2022
Unprompted review
United Carpets & Beds - Idle logo

Reply from United Carpets & Beds - Idle

Hi Mr Andrews

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Very satisfied

Very efficient, reliable, professional and friendly service.

July 22, 2022
Unprompted review
United Carpets & Beds - Idle logo

Reply from United Carpets & Beds - Idle

Good Afternoon Sherena,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards

The United Team

Rated 5 out of 5 stars

There's nothing I can say that's…

There's nothing I can say that's negative above carpetright. I chose a carpet I thought I wanted, changed my mind half an hour later. I am extremely happy with the carpet and the colour. The young lady that dealt with us was superb. No hesitations of going there again.

August 25, 2022
Unprompted review
United Carpets & Beds - Idle logo

Reply from United Carpets & Beds - Idle

Good Morning Maggie,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards
The United Team

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