Brilliant from start to finish. Daniel at Ilkeston was very helpful with a good sense of humour, which I totally appreciate. Went out of his way to get carpet fitted on the day we wanted with only a w... See more
Company replied
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A little hiccup at fitting stage. Contacted head office, they put Andrew from Hartley Rd branch on the case. What an asset he is to united carpets! Took swift action, looked for a solution no... See more
Company replied
Fantastic service. Great communication. Carpet is perfect, fitted perfectly and was good value for money. We have used this shop before and will be back for flooring for the rest of our house as we re... See more
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The service from start to finish was excellent. Customer service in store was very professional and helpful. Communication from the shop and the fitter was so friendly that I was very impressed. My c... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
89-90 Bath Street, DE7 8FE, Ilkeston, United Kingdom
- 0115 944 4264
4.1
Great
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Have been using UC for many years
Have been using UC in Ilkeston for many years, Manager Daniel is always professional, helpful and friendly. Highly recommended.
June 10, 2024
Unprompted review
Reply from United Carpets & Beds - Ilkeston
Hi Brin,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Daniel able to assist you in-store.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Ilkeston
I noticed a man’s sock under the bed
I noticed a man’s sock under the bed.
I don’t wear socks.
I ask my wife. How a man’s sock was under the bed she said the carpet got laid.
As well as me.
I’m leaving you.
Ilkeston branch. Stay away if you want to keep ya wife
May 24, 2024
Unprompted review
Flooring
Everything was brilliant, only I expected for the fitters to be take up the old flooring in the bathroom, which they didn't do, they just put the other one on the top, and now the door won't open fully. Otherwise everything was brilliant.
April 22, 2024
Unprompted review
Reply from United Carpets & Beds - Ilkeston
Hi,
Thankyou for leaving us a review.
We are happy to hear that you had a great in-store experience. In regards to your fitting experience if you email us at aftersales@unitedcarpets.net we will be able to investigate this further.
Once again, thankyou for leaving us a review.
All the best,
United Carpets & Beds Ilkeston
Great service
The store in Ilkeston was really helpful and the delivery guys likewise. Perhaps best of all my son likes his new bed and finds it very comfortable
March 4, 2024
Unprompted review
Reply from United Carpets & Beds - Ilkeston
Hi Neil,
Thankyou for leaving us a 5 store review.
We are happy to hear that you had a great in-store and delivery experience with the team able to assist you and that your son loves his new bed!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Ilkeston
Very helpful excellent service
Very helpful on the phone, delivery people very helpful. Did what was promised. Excellent product. Will use this company again.
December 15, 2023
Unprompted review
Reply from United Carpets & Beds - Ilkeston
Hi Margaret,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with a seamless delivery service and that you love your new product.
We look forward to assisting you again soon.
United Carpets & Beds Ilkeston
Brilliant from start to finish
Brilliant from start to finish. Daniel at Ilkeston was very helpful with a good sense of humour, which I totally appreciate. Went out of his way to get carpet fitted on the day we wanted with only a weeks notice. The fitters were brilliant too, a great double act who fitted the carpet perfectly in no time and entertained me with their friendly personalities and a great sense of humour. Hoping they will be able to fit my stairs and hall carpet too as their work was faultless. Overall a really fabulous experience and highly recommend.
March 10, 2023
Unprompted review
Reply from United Carpets & Beds - Ilkeston
Hi Nicki
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
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