We bought a bed and a carpet from the parkgate ( Rotherham) store. The staff were great. The carpet fitters were great. The chaps who delivered and assembled the bed were great. Communication... See more
Company replied
Location
Switch locationGreat Eastern Way Retail Park, Rail Mill Way, S62 6EJ Rotherham, GB
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Ryan was very helpful and had lots of knowledge about the diffrent types of carpets. It made out choice much easier. Will be going back again when we do another room. Jason was very good when he came... See more
Company replied
Showroom staff are very friendly and helpful however the intallers not as good. I ordered about £2k of both laminate flooring and carpet the price included fitting and uplift of existing flooring. Lam... See more
Company replied
Carl in Rotherham was wonderful today helped us the best he could and we walked away with a great carpet at an amazing price
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Great Eastern Way Retail Park, Rail Mill Way, S62 6EJ, Rotherham, United Kingdom
- 01709 780407
4.5
Excellent
27 reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Carpet and bed purchase
We bought a bed and a carpet from the parkgate ( Rotherham) store.
The staff were great.
The carpet fitters were great.
The chaps who delivered and assembled the bed were great.
Communication was spot on.
Highly recommend United carpets and beds Rotherham.
Well done team Rotherham unit 4 & 5 tradeworld
March 25, 2026
Unprompted review
Reply from United Carpets & Beds - Rotherham
Hello Marion, thank you for taking the time to leave a review.
We're so glad that our Rotherham store was able to meet your expectations and provide you with a 5 star service. We're so please that you're happy with the finished results of your new carpets and your bed.
We hope to assist you again soon. Take care.
Very good service
Ryan was very helpful and had lots of knowledge about the diffrent types of carpets. It made out choice much easier. Will be going back again when we do another room. Jason was very good when he came out to measure. It was all very efficient and very good service
February 28, 2026
Unprompted review
Reply from United Carpets & Beds - Rotherham
Hi, thank you for your kind feedback.
Its a pleasure to hear that our Ryan from our Rotherham store was able to help you find the perfect carpet for you and your home making your decision much easier to make.
We look forward to your next visit with us. Have a brilliant day.
Carl
Carl, was extremely helpful and positive. Helped with getting a good deal
March 7, 2026
Unprompted review
Reply from United Carpets & Beds - Rotherham
Good afternoon Christine, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Rotherham store.
Thank you so much for the recommendation. Take care.
Carl in Rotherham was wonderful today…
Carl in Rotherham was wonderful today helped us the best he could and we walked away with a great carpet at an amazing price
March 6, 2026
Unprompted review
Reply from United Carpets & Beds - Rotherham
Hi Shannon, thank you so much for taking the time to share your experience.
Its great to hear that our Rotherham store was able to make your experience with us a positve one that met your expectations and needs.
We hope that you love your new carpet. Have a fantastic afternoon.
Excellent service and advice from Jason
Excellent service and advice from Jason.
No pushiness just honest advice.
February 2, 2026
Unprompted review
Reply from United Carpets & Beds - Rotherham
Hi Ali, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Rotherham Store.
Thank you again for the recommendation. Take care.
Very easy process
Very easy process. Ryan was very professional and helpful throughout.
January 21, 2026
Unprompted review
Reply from United Carpets & Beds - Rotherham
Hi Gaik, thank you for taking the time to leave our Rotherham store a review.
Its so great to hear that you're pleased with the in store service that you recieved from Ryan.
Thank you again for the recommendation. Take care.
Amazing service
United Carpets in Rotherham have been fantastic throughout the whole process. Ryan especially went above and beyond to assist with the carpet and flooring for my new house. Would highly recommend to anyone in the Rotherham area
January 9, 2026
Unprompted review
Reply from United Carpets & Beds - Rotherham
Hi Bethany, thank you for taking the time to leave a review.
We're so delighted to heat that Ryan could go above and beyond to ensure your expectations were met and you found the right carpet for your home.
We hope to assist you again in the future. Take care.
Amazing service
The staff here are very friendly and extremely helpful, we got our carpets sorted very quickly and even got a fitting date sorted with ease. They helped us to understand the finance options and talked us through it all.
December 5, 2025
Unprompted review
Reply from United Carpets & Beds - Rotherham
Hi Tiffany, thank you for sharing how our Rotherham store did.
Its such a pleasure to hear that the team were extremely helpful and very friendly and got your carpets sorted for you quickly.
We hope to assist you with any projects that you may have coming up in the future. Have a wonderful day.
Reply from United Carpets & Beds - Rotherham
Good afternoon James, thank you for taking the time to leave a review.
We're disappointed to hear that your expectations was not met by our Rotherham store.
We would like to hear more about your experience, please email customerservice@unitedcarpets.net, at your earliest convenience and a member of our team will be in contact.
Kind Regards
The United Team
Excellent!
Went to peruse and purchase Carpets at United Carpets in Rotherham after having been to Wilsons Carpets initially. Met Ryan, as our Sales person, and he was outstanding. His professionalism, honesty, and just his energy to try and make a Sale, really shone through for us. Fantastic experience so well-done Ryan! We will be back mostly because of your service levels. On the day of fitting, we found ourselves to be very lucky to have Mick and Team as our carpet fitters. A Superb job was done! And believe me I have seen the difference between NOT superb and superb. Well done Mick, and thank you for covering the pipe box as well – the extra mile is always appreciated. United Carpets gets 5 Stars and nothing less!
February 18, 2025
Unprompted review
Reply from United Carpets & Beds - Rotherham
Hi Peter, thank you for taking the time to leave us such a kind review!
We're so pleased to hear that our Rotherham store could meet your expectations and provide you with a fantastic experience. Also its great that the independent fitters did a superb job and went that extra mile to insure you was left a happy customer!
We hope to see you again in the future, take care!
Excellent service
Excellent service all staff in the Rotherham shop,where helpful & friendly, fitter did a fabulous job,absolutly love our new carpet! Highly recomend !!
February 4, 2025
Unprompted review
Reply from United Carpets & Beds - Rotherham
Hello June, thank you for taking the time to leave us a review! We're so glad to hear that our Rotherham store could meet your expectations as well as our independent fitters delivering a professional service. Thank you for the recommendation, we hope to see you again in the future!
Excellent service from start to finish, if you are lucky enough to drop on Liam and Simon, they will make your day,just make them a cup of tea and you will not stop laughing while they're are there.
Excellent service from start to finish, if you're lucky enough to drop on Liam and Simon, just make them a cup of tea and you will not stop laughing while they're are there. Very professional and funny.
October 11, 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham
Good afternoon Ken, We're so happy to hear your experience with us was a joyful one. I'm sure our fitters Liam and Simon will be pleased to hear they could brighten up your day while they was hard at work! We hope to see you again in the future.
great service friendly staff very…
great service friendly staff very helpful they also leave you to have a good look round love the new refurbishment carpet fitters very respectful and on time would highly recommend united carpets brilliant quality at half the price of other carpet shops we have always been satisfied with buying here in the past and will carry on visiting this store if we require anything in the future
August 18, 2024
Unprompted review
Reply from United Carpets & Beds - Rotherham
Hi Alan,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of carpets and get you a great price.
We are delighted that our independent fitters delivered a professional service and we look forward to assisting you with your next project.
All the best,
United Carpets & Beds Rotherham
Great service
Really quick fitting. Great price. Friendly fitters. Amazing service.
December 9, 2023
Unprompted review
Reply from United Carpets & Beds - Rotherham
Hi Hannah,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a quick and efficient fitting experience with the team and got your new flooring at a great price.
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Rotherham
I came down to the shop and bought a…
I came down to the shop and bought a roll end cushion floor for my bathroom, when it was laid out to be fitted we noticed it was heavily marked in the middle, it was a black stain I manged to get some off it off, but you can still see it slightly, I didn't complain at the time because it was to near Christmas to mess about getting another one, I have never had anything wrong with United carpets, as we have always used them,
November 2, 2023
Unprompted review
Reply from United Carpets & Beds - Rotherham
Hi Brian,
Thankyou for taking time to leave us a review.
We are sorry to hear that the flooring was not up to our usual high standard.
I have spoken with the Rotherham store who will be more than happy to rectify any issues with the flooring so please get in touch with the United Carpets & Beds Rotherham and they will be able to assist you.
Once again, thankyou for taking time to leave us a review.
All the best,
United Carpets & Beds Rotherham
Superb service all round from the guys…
Superb service all round from the guys at Rotherham branch. Jason and the team have been second to none with all our carpets and I’d highly recommend them to anyone. I don’t go anywhere else now.
November 10, 2023
Unprompted review
Reply from United Carpets & Beds - Rotherham
Hi Chris,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you have received great service from our expert sales team at United Carpets & Beds Rotherham.
We are delighted to hear that Jason was able to assist you and that you love your new carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Rotherham
Amazing service from Gary and Daz
Amazing service from Gary and Daz, who went the extra mile to get us what we wanted. Thankyou.
December 6, 2023
Unprompted review
Reply from United Carpets & Beds - Rotherham
Hi Sarah,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you received great service from Gary and Daz who went above and beyond to help you with your purchase.
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Rotherham
Really good will be going again
November 20, 2023
Unprompted review
Reply from United Carpets & Beds - Rotherham
Hi Nick,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a great experience and will return to United Carpets & Beds Rotherham for your next project.
We look forward to assisting you again in the future.
All the best,
United Carpets & Beds Rotherham
INew Carpetsve jyst had 2 carpets fitted with this…
Ive jyst had 2 carpets fitted with this company and would definitely recommend them, the staff in store were very helpful on both occasions and both different carpet fitters were excellent and went that extra mile for us, will be seeing them again 👍
November 6, 2023
Unprompted review
Reply from United Carpets & Beds - Rotherham
Hi Carol,
Thankyou for leaving us a 5 star review.
We are happy to hear you had a great in-store and fitting experience and that the team went above and beyond to assist you.
We look forward to seeing you again soon.
All the best,
United Carpets & Beds Rotherham
I bought my carpets and bed from the…
I bought my carpets and bed from the Rotherham Parkgate store would like to say from the people in the store to the fitters and the delivery guys well done you were all great made the whole experience so easy. Would recommend you to all my family and friends
July 14, 2023
Unprompted review
Reply from United Carpets & Beds - Rotherham
Hi Tracy
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
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