Great choice of carpets which suit our requirements! And price wise very reasonable! We know that from experience they ll do a great job fitting the carpet we ve just ordered and Carl dealt with our o... See more
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We had a great experience with Daz when choosing our new mattress. He was really friendly, knowledgeable, and took the time to explain everything without making us feel pressured. He listened to what... See more
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The fitter turned up unaware that I'd requested that he assesses my existing floorboards to see if i needed ply board before the laminate is fitted. Due to not being made aware of this, he was unabl... See more
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Brilliant service from start to finish. We asked questions in the shop and were given honest answers even though he could have pushed us to buy a more expensive carpet. No pushy sales techniques. Came... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Units 4 & 5, Tradeworld, Rotherham Road, S62 6FP, Rotherham, United Kingdom
- 01709 525666
4.5
Excellent
108 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Started off great but ended disappointing
We went into store just to browse, we were greeted by a lovely young lad we wanted a stairs, front room and bedroom carpet we explained we had a big dog so would need carpets that are hard wearing he was really helpful showed us some.
I wanted herringbone for the stairs which he showed us one that was even bleachable, we liked the carpet in the showroom so he shown us that one in the colours we liked and said it was the best underlay that’s why it was springing we didn’t have a budget we just wanted the best for us
So we went with that carpet for both front room and bedroom
The fitter did the bedroom and front room first he was great
A week later they came to do the stairs, it took them a good while because of the carpet style he said it was a lovely carpet but pulls easy, don’t know why you have this when you have a dog, you’ll need another one in 6 months
This wasn’t mentioned in the show room at all and he was right within week it has pulls all over it, plus both front room and bedroom, I’m really disappointed to be honest.
Also the stairs fitters stole 2
cups that I made them a cuppa in
December 12, 2025
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Good afternoon Katie, thank you for taking the time to leave a review.
We’re pleased to hear that your initial visit to the store and the first fitting went well, and that our team were helpful during the selection process. However, we’re very concerned to learn that the suitability of the stair carpet for a home with a dog was not clearly communicated. This is not the level of service we aim to provide and we will be taking all of your comments on board to review with the store.
Please email customerservice@unitedcarpets.co.uk with your details regarding your carpet and the independent fitters and a member of our team will escalate your complaint further.
Kind Regards
The United Team
Julie & Jason were really helpful on…
Julie & Jason were really helpful on our recent visit.
We have bought many carpets from Jason in the past and always had a top class service.
January 27, 2026
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Sarah, thank you for taking the time to leave a review.
We're so pleased that our Rotherham store could meet your expectations and provide you with a top class service.
Thank you again for your kind recommendation. Take care.
Very annoyed customer
We were just getting our new house ready and furnished before moving in and the week prior to the carpet being fitted paid for a decorator to do the painting throughout the house We bought an expensive carpet for our stairs and landing from United Carpets. The fitter arrived and we told them to be very careful as the walls had just been painted. When he had gone we noticed that there was marks on the walls from top to bottom. We phoned United Carpets and they said that it wasn’t down to them and that we had to sort it out with the fitter. They got him to ring me and after telling him what was the problem totally denied it was him even though the patterns on the wall suggested that the carpet had been unrolled down the stairs marking the wall as it was done. United carpets haven’t resolved this problem so therefore we and the rest of our family won’t be using them again. It seems once they have your money you are on your own.
December 30, 2025
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Good afternoon David, thank you for taking the time to leave feedback.
We’re very sorry to hear about your experience and we understand how frustrating this must have been, especially after having your home freshly decorated and preparing to move in.
We do take feedback like this seriously. The independent fitters are instructed to take care when working in customers’ homes, and we regret that you were left feeling unsupported afterward. This isn’t the level of service we aim to provide, and we’re disappointed to hear that the situation remains unresolved.
We would welcome the opportunity to look into this further and see if there’s anything we can do to help bring this matter to a fair conclusion. Please feel free to contact us at customerservice@unitedcarpets.co.uk with your details so we can review this properly.
Kind Regards
The United Team
Brilliant service at a great price
Brilliant service at a great price
January 22, 2026
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Chris, thank you for taking the time to leave our Rotherham store feedback.
We're so pleased that you're happy with the brilliant service that you received from the team.
Thank you again for the recommendation. Take care.
Ryan in store was fantastic
Ryan in store was fantastic, he was very thorough. Great customer service.
The fitters were on time, tidy and friendly.
Will definitely order from here again.
January 15, 2026
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Cheryl, thank you for taking the time to leave our Rotherham store feedback.
We're so glad that the team could provide you with a fantastic service that met your expectations. Its so great to hear that the fitters arrived on time and were tidy and friendly.
We hope to assist you again in the future. Take care.
The in shop experience were excellent…
The in shop experience were excellent very helpful friendly and product choice quality and price, delivery communication was also good. Fitters were polite and friendly although they were getting calls that appeared to make them rush all cuttings left and even the long empty roll from inside the carpet I was informed large left over carpet would be left but rubbish would all be taken away. Some of the edging had not been attached fully and my wallpaper in bedroom was all scraped which was upsetting as I had only just had it decorated the days before and was quite costly. My carpets are lovely but I was disappointed with fitting and the care of my home also did not expect to be left to dispose everything they left behind
December 20, 2025
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Good afternoon Donna, thank you for taking the time to leave feedback.
We’re really pleased to hear that you had a positive in-store experience and that you’re happy with the quality and appearance of your new carpets.
However, we’re genuinely sorry to learn that the independent fitters did not meet your expectations. We take all customer feedback very seriously, please contact the store or alternatively email customerservice@unitedcarpets.co.uk, so we can escalate your complaint further.
Kind Regards
The United Team
Have a few carpets from here and I…
Have a few carpets from here and I wouldn’t go any where else great service brilliant price and great quality , fast delivery and fitting
January 5, 2026
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Annaya, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Rotherham store.
Thank you again for the recommendation. Take care.
Friendly, Helpful & affordable
Friendly, helpful staff and nothing too much trouble - a wide range of prices to suit everyone's budget
January 12, 2026
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi David, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Rotherham store, and the wide range of products and prices.
Thank you again for the recommendation. Take care.
I was expected to take up and dispose…
I was expected to take up and dispose of the old carpet. Totally out of order !!!
November 12, 2025
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Good afternoon Jim, thank you for taking the time to leave your feedback.
We do offer a service to take up your old carpet for an additional charge, however disposal of carpet is not something we have in place. This should of been explained at point of purchase, and we apologise if this wasnt made clear.
If you need anything further please don't hesitate to contact customerservice@unitedcarpets.net and a member of our team will be in touch.
Kind Regards
The United Team
Great quality beds
I was looking for a bed and was directed exactly where I needed to be by a very friendly member of staff. The choice was really good and every question i had was answered really well, I decided on the one I wanted and paid on the spot,the price was fantastic and the quality really good and the delivery was excellent,I would definitely recommend them for the best value and service.
October 16, 2025
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hello Neil, thank you for taking the time to leave such kind feedback.
We're so glad that our Rotherham store could help you find the right bed that was best suited to you, and the Beds delivery team was excellent.
Thank you again for the recommendation, have a fantastic day.
Thank you for your best service 😃
October 6, 2025
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi, thank you for taking the time to leave a review.
We're so pleased that our Rotherham store could provide you with a 5 star service.
We hope to assist you again in the future, take care.
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Keeley, thank you for your kind feedback.
Its great to hear that our Rotherham store could make your experience with us a great one.
We hope that you love your new carpet, take care.
Brilliant service from start to finish
Brilliant service from start to finish. We asked questions in the shop and were given honest answers even though he could have pushed us to buy a more expensive carpet. No pushy sales techniques. Came out and measured the stairs great communication round this. Then came and fitted it Brilliant service.
September 15, 2025
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Sarah, thank you for taking the time to share how our Rotherham store did.
We're so pleased the team could provide you with a brilliant service from start to finish.
We hope that you love your new carpet, have a wonderful day.
Great store members
Great store members. Very knowledgeable. Fitters were quick and efficient and lovely.
August 16, 2025
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hello, thank you for taking the time to leave a review.
We're so glad our Rotherham store could provide you with a great service with quick and efficient fitting.
We hope to assist you again with any future projects, take care.
Reply from United Carpets & Beds - Rotherham Clearance Store
Hello Sarah, thank you for taking the time to leave a review.
We're so happy to hear that you're pleased with the service you recieved from our Rotherham Store.
Thank you again for the recommendation, take care.
Fantastic instore advice,
Fantastic instore advice,
My second visit for more floor covering for my hallway, as i have had my living room done in real wood , herringbone style, (14234), from store experience to the fitting, a great overall result.
great friendly staff. highly recommend 100%.
September 27, 2025
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Joe, thank you for your kind feedback.
We're so pleased our Rotherham store could again meet your expectations, and provide you with a Fantastic service.
We hope to assist you again with any future projects, take care
Great and helpful
Great and helpful without being overbearing or pushy. Brian was amazing and I would highly recommend
August 9, 2025
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Richard, thank you for taking the time to leave a review.
Its a pleasure to hear that our Rotherham store could provide you with an amazing service.
Thanks again for the recommendation, we hope to assist you again soon.
Highly recommended
Excellent service and all the staff were very helpful and courteous giving consideration and advice on my purchases
July 26, 2025
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Lynda, thank you for taking the time to leave feedback.
We're so pleased our Rotherham store could meet your expectations and provide you with an excellent service.
We hope to assist you again in the future. Take care.
Reply from United Carpets & Beds - Rotherham Clearance Store
Hi Michael, thank you for taking the time to leave such kind feedback.
Its a pleasure to hear how our Rotherham store could provide you with a fantastic service that met all of your requirements.
Thanks again for the recommendation, take care.
One room was not leveled properly, unable to close door shut properly since
Most of the job was done on the day as planned, the workers tidied up afterwards on the day but unfortunately we can no longer close the second bedroom door since the flooring was done which was not case before with the old carpet.
June 28, 2025
Unprompted review
Reply from United Carpets & Beds - Rotherham Clearance Store
Good afternoon Janet, thank you for taking the time to leave feedback.
We're pleased to hear that the independent fitters from our Rotherham store could fit your carpet as planned and tidy up afterwards for you.
Please do not hesitate to contact the store or email customerservice@unitedcarpets.net if you feel there is anything we can do to improve your experience.
Kind Regards
The United Team
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