Third time using United. Always happy with advice and service from the team. No pushy sales tactics just honest conversation about what you're looking for and what will be suitable. Will be visiting a... See more
Company replied
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Third time using United. Always happy with advice and service from the team. No pushy sales tactics just honest conversation about what you're looking for and what will be suitable. Will be visiting a... See more
Company replied
Bought a lovely rug reduced. Multi coloured fits and looks so nice in living room. Manager gave me additional discount. Also bought a lovely bed frame, headboard and mattress. Mattress is super co... See more
Company replied
United carpets was the 3rd place we tried and was by far the cheapest! We brought a living room carpet and underlay and vinyl for toilet /bathroom. Salesperson was very helpful and gave plenty of i... See more
Company replied
I recently purchased a carpet for my children’s room. It was a big decision getting the right colour for their room. However, Anastasia, who works for United carpets, went above and beyond to not... See more
Company replied
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
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That's our promise

Monkmoor Road, SY2 5TZ, Shrewsbury, United Kingdom
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The young salesman was very polite courteous and helpful from measuring and completing the sale to delivery. The fitters were so quick and reliable .grest service

Reply from United Carpets & Beds - Shrewsbury
Great value, good quality friendly and knowledgeable staff and quick delivery and fitting.

Reply from United Carpets & Beds - Shrewsbury
Excellent service and price. Have used them for over 20 years and can’t fault them.

Reply from United Carpets & Beds - Shrewsbury
Made it easy to find carpet and vinyl that we wanted
Friendly helpful staff
Excellent fitters arranged
Very competitive price
Would recommend to anyone
The store itself looks a bit old and dilapidated and could put you off but the quality of the carpet and vinyl was very good

Reply from United Carpets & Beds - Shrewsbury
Excellent in store service . Carpet arrived the following day and fitted shortly afterwards. Very pleased with these guys

Reply from United Carpets & Beds - Shrewsbury
Everything was great, however once the carpet was fitted I noticed a lot of the carpet wasn’t stretched over the grips and is flapping. I should have complained but it’s too late now

Reply from United Carpets & Beds - Shrewsbury
Looked after by Callum who was very helpful and solved any problems. Thank you for your kind help to everyone. I will return.

Reply from United Carpets & Beds - Shrewsbury
Very professional and great carpets -fitter was brilliant

Reply from United Carpets & Beds - Shrewsbury
Friendly professional service from purchase in the shop to fitting

Reply from United Carpets & Beds - Shrewsbury
Great service, came out and measured stairs for new carpet, all done within a week

Reply from United Carpets & Beds - Shrewsbury
Callum Mammone dealt with me & was spot on, can’t remember what date it was but remember it being a Sunday.. top lad top service

Reply from United Carpets & Beds - Shrewsbury
Very helpful and polite staff and the service was 1st class

Reply from United Carpets & Beds - Shrewsbury
It doesn't matter how long I've been away every time I visit United carpets I get the best greeting and looked after so very well. I'm very grateful for all of your help past, present and future.

Reply from United Carpets & Beds - Shrewsbury
United carpets was the 3rd place we tried and was by far the cheapest!
We brought a living room carpet and underlay and vinyl for toilet /bathroom. Salesperson was very helpful and gave plenty of info +additional discounts off fitting.
We got a fitting date quickly and fitters were brilliant, very professional and friendly and did a super job.
Will definitely use again when we need another room doing.

Reply from United Carpets & Beds - Shrewsbury
Good honest knowledgeable sales person. Very quick to be fitted. Done well. Love it

Reply from United Carpets & Beds - Shrewsbury
Amazing service and great value for money. These guys are my go to place every time for my flooring needs. So friendly and accommodating

Reply from United Carpets & Beds - Shrewsbury
Its efficient, good value for money. Great customer service, good advice.

Reply from United Carpets & Beds - Shrewsbury
Carpets fine but maybe avoid using their fitters - took them just 15mins, charged mid £70's and in rushing they damaged the recently painted walls and skirting board. No care and attention - clearly there to get it down and out as quick as they can

Reply from United Carpets & Beds - Shrewsbury
Friendly staff, good advice, reasonably priced carpets and vinyl. Efficient and friendly fitter.

Reply from United Carpets & Beds - Shrewsbury
Love the carpet and the two lads fitted were top notch. My only gripe is the slightly high price but I suppose that comes when you struggling to find finance on a carpet with a less than perfect credit history.

Reply from United Carpets & Beds - Shrewsbury
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