Third time using United. Always happy with advice and service from the team. No pushy sales tactics just honest conversation about what you're looking for and what will be suitable. Will be visiting a... See more
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Bought a lovely rug reduced. Multi coloured fits and looks so nice in living room. Manager gave me additional discount. Also bought a lovely bed frame, headboard and mattress. Mattress is super co... See more
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United carpets was the 3rd place we tried and was by far the cheapest! We brought a living room carpet and underlay and vinyl for toilet /bathroom. Salesperson was very helpful and gave plenty of i... See more
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I recently purchased a carpet for my children’s room. It was a big decision getting the right colour for their room. However, Anastasia, who works for United carpets, went above and beyond to not... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Monkmoor Road, SY2 5TZ, Shrewsbury, United Kingdom
- 01743 362665
4.1
Great
49 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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The staff were great easy to talk to…
The staff were great easy to talk to and very helpful with the way they answered our questions they also had great knowledge of the product they were selling and also the pricing was great as well no pressure from them to buy what is also good is that they don’t take your measurements they come out and measure for themselves free of charge all round great experience thank you
November 25, 2023
Unprompted review
Reply from United Carpets & Beds - Shrewsbury
Hi Charlotte,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with our expert sales team able to assist you with any questions you may have as well as using our free measure and estimate service to get the perfect fit!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Shrewsbury
Excellent quality carpet
Excellent quality carpet. Fitters made an excellent job good service from start to finish
December 11, 2023
Unprompted review
Reply from United Carpets & Beds - Shrewsbury
Hi Michael,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a great fitting experience and love your new carpet!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Shrewsbury
Beat other carpet wholesalers hands down.
Although the warehouse is rather rough and ready, they beat other carpet wholesalers hands down. They were cheaper, could fit in a reasonable time frame and were on time and did a great job. We also got a high quality mattress from them too. Excellent experience.
January 27, 2023
Unprompted review
Reply from United Carpets & Beds - Shrewsbury
Hi Nick
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Good value and helpful advice
Good value and helpful advice. With the help of the staff I procured the required vinyl and laid it myself for £140. Another well know carpet chain store in the same town quoted me over £600 for the job!
January 11, 2023
Unprompted review
Reply from United Carpets & Beds - Shrewsbury
Hi John
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Pleased with our carpet
Pleased with our carpet, was fitted quickly by the professional fitters
January 21, 2023
Unprompted review
Reply from United Carpets & Beds - Shrewsbury
Hi Gillian
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Carpet Fine - Fitting Poor.
The reasonably expensive carpet chosen (ordered via Shrewsbury) was fine but the fitting was poor. I had ordered "extra length" as there needed to be a separate piece fitted into a recess. I explained that to the fitters when they arrived but, instead of fitting the one piece, they fitted 3 little pieces, which looks obvious and awful! They basically fitted the carpet from the wrong end of the room and, therefore, missed the opportunity for the "one piece" and had to salvage "three smaller pieces" from offcuts around the fireplace. United Carpets distance themselves in their written contract from "their" fitters - and I'm not surprised. Their loss, as this was the first carpet of a whole house project. I`ll be going elsewhere for the others; anyone can supply lengths of carpet, it's the fitting that is crucial. United Carpet - your fitters are letting you down AND losing you valuable future business.
January 16, 2023
Unprompted review
Reply from United Carpets & Beds - Shrewsbury
Hi Alan
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
Had carpet and new bed
Had carpet and new bed. Can't fault the carpet fitters who laid my carpet on the Wednesday or the delivery lads with the be on the Thursday. All lads pleasant and efficient including the lad who took my order. Will definitely recommend United carpets and bed's.
October 13, 2022
Unprompted review
Reply from United Carpets & Beds - Shrewsbury
Hi Dawn,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great quality and service
We chose our carpet and lino from a wide selection of different types and styles with great advice on each ones we liked at a great price for our budget.
The fitter came and worked so hard fitting our kitchen lino and carpet downstairs and upstairs. We were delighted with the workmanship and the finished look is amazing, out house feels warmer and much more stylish now. Highly recomend their services.
October 7, 2022
Unprompted review
Reply from United Carpets & Beds - Shrewsbury
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
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