The staff in the shop the young man in the shop was very helpfull " jacob" who advised me on the carpet i bought &the fitters were very palight as well good job all round
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See what reviewers are saying
Fantastic experience at UC&B - Craig came to measure up, rang back later that day with a quote and got us all booked in. Craig kept in contact when the carpet came in and they’ve been able to fit it b... See more
Company replied
We used this company to do 2 rooms for my father in-law who had just had a stroke and was moving into residential. We had 2 end of rolls and was happy with the price. However when it came to fitting t... See more
Company replied
Visited shop to choose carpet and underlay, staff very helpful and a good selection to choose from. Supply, measuring and fitting done to a high standard and at a very good price. Not our first time... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
2-4 Moseley Street, WV10 6HL, Wolverhampton, United Kingdom
- 01902 312444
4.5
Excellent
50 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great carpets & flooring
We have had several carpets/flooring from this company and never any complaints...the staff are always friendly and very helpful and we always get a good deal...there is a good selection to choose from too.
May 21, 2024
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Julie,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to assist you and get you a great deal.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Wolverhampton
Great carpet and fitting
Had the same carpet and underlay in 2 rooms now. Really happy with it and the fit was great. Have used united carpets before and will use them again. Great!
May 31, 2024
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Stephen,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new carpet and we look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Wolverhampton
Reply from United Carpets & Beds - Wolverhampton
Hi Christine,
Thankyou for leaving us a 5 star review.
We are happy to hear that you love your new carpet and that our independent carpet fitters delivered a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Wolverhampton
The staff at the store went above and…
The staff at the store went above and beyond to assist not only with my choice of carpet they made sure I got value for my money
March 16, 2024
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge choice of carpet.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Wolverhampton
Beautiful lounge carpet
The staff at the shop were really lovely, helpful and friendly and we're flexible with the price. The carpet is lovely there was a little blip along the way where the carpet was out of stock but the staff found another supplier to get us the one we wanted.
March 18, 2024
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi,
Thankyou for leaving us a review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of carpets and get you a great price as well as going above and beyond to supply your carpet.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Wolverhampton
Good quality carpet
Good quality carpet, great price after a bit of negotiating. Fitter was very experienced and did a great job. All in all, quality from start to finish.
February 22, 2024
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Carl,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team finding you a great carpet at a great price with our independent fitters delivering a professional service.
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Wolverhampton
5 stars can't fault one thing
5 stars can't fault one thing allowed us to have our carpet done earlier than planned due to work being done quicker absolute great service instore warm and friendly welcome will be ordering more soon once other work has finished would recommend to all family and friends
February 21, 2024
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Mike,
Thankyou for leaving us a 5 star review.
We are happy to hear that the team was able to assist you with your new carpet and able to book you in for deliver earlier than scheduled.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Wolverhampton
Great service yet again
January 15, 2024
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Claire,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Wolverhampton
Brilliant service
Brilliant service, professional and friendly. No pushy sales, offered brilliant advice. Great price and fitted the next day. Would recommend them to anyone
January 18, 2024
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Hannah,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team at United Carpets & Beds Wolverhampton who was able to advise you on the perfect flooring for you as well as getting a great price and fitted next day!!!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Wolverhampton
Very pleased with it so far
Very pleased with it so far. Lovely under foot. Service and fitting before Christmas was great 👍
December 19, 2023
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Toti,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a great experience at United Carpets & Beds Wolverhampton and got your fitting in time for Christmas.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Wolverhampton
Quality at an affordable price
Staff were excellent even though the environment was freezing.
Fitter did a great job and made us check at stages while he was fitting carpet for our approval.
Price was unbeatable in our area..
November 25, 2023
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Sharron,
Thankyou for leaving us a 5 star review.
We are happy to hear that our expert sales team was able to assist you in-store and that you had our price beating promise to ensure you got the best price!
Our fitters will be delighted to hear that you had a great fitting experience and that you approved!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Wolverhampton
Great customer service
Great customer service. Very helpful. Fitted quickly
December 9, 2023
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Amanda,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you received great service from the team at United Carpets & Beds Wolverhampton who were able to fit your flooring quickly and efficiently.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Wolverhampton
I can honestly say I will never use…
I can honestly say I will never use this place again! Absolute shocking workmanship, even after several visits it’s still not right. Avoid at all costs
November 24, 2023
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Aimee
Thanks for taking the time to leave us a review. I have spoken with the store and they have informed me that since your initial fitting, we have returned to your home, discussed your concerns and rectified the issue with your flooring as swiftly as possible.
However, if there are any outstanding concerns with your flooring please do not hesitate to get in touch with us at aftersales@unitedcarpets.net.
We pride ourselves on delivering great service to all our customers so we are keen to be able to resolve this for you.
Thanks again for taking the time to leave us your feedback and for shopping with United Carpets and Beds
No complaints !
Very organised, good communication throughout the process and very prompt. No complaints! Definitely recommend them to others and will use them again.
November 8, 2023
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Kedeisha,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a great experience at United Carpets & Beds Wolverhampton and that you would recommend us!!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Wolverhampton
United Carpets Wolverhampton ⭐️
I’ve just had the whole house carpet and vinyl flooring, the salesman James at Wolverhampton was great. He listened to what I wanted and talked me through the process. The turn around of sorting everything was really quick and easy. The carpet fitter did a brilliant job and worked hard to get it done around my timings. I am very glad I chose United carpets. I would 100% recommend them.
December 16, 2023
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Kat,
Thankyou for leaving us a 5 star review.
We are delighted to hear that James was able to give expert advise on your new carpet and vinyl flooring and that you had a fast and efficient fitting experience accommodating to the time you was available. Thankyou for choosing United Carpets & Beds Wolverhampton, we look forward to assisting you again soon with your next project.
All the best,
United Carpets & Beds Wolverhampton
This is the second time i have used…
This is the second time i have used this company very professional no pushy sales men carpet came on time and the carpet fitter was very helpful with moving 2 setters about being as we are in our 70s
November 9, 2023
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Michael,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you have returned to United Carpets & Beds Wolverhampton for your new carpet purchase. All the team love to hear such positive feedback about our products and services and that the fitters went above and beyond to fit your new carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Wolverhampton
Fantastic service
Visited the Wolverhampton site in October 2023 for a quote for ca new carpet. The customer service was exemplary and very friendly. The quote we received was fantastic and the fitting date we requested was met without any problem. The carpet fitter did a fantastic, quick job and the carpet looks and feels
Very happy all round and I use again and highly recommend
November 1, 2023
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Mark,
Thankyou for taking time to leave us such a great review. We are delighted that you received such great customer service both in-store and with your fitting, as well as loving your new flooring!
We look forward to assisting you again soon.
All the best
United Carpets & Beds Wolverhampton
The Wolverhampton branch of United…
The Wolverhampton branch of United Carpets were amazing from start to finish.
Lots of carpets to select from. We were able to take home a carpet sample book to try colours against our colour scheme.
Our room was measured the same day as we visited the branch and carpet ordered the same day too.
The quality of the carpet and underlay are fantastic. We are very pleased with our choice.
Our fitter was outstanding! He couldn’t have been more helpful. The carpet was even hoovered by the fitter before leaving.
We have used the Wolverhampton branch before and were extremely happy back then. It will always be our first choice when completing other rooms in our house.
I would give more than 5 stars if I could.
August 14, 2023
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great service
Went looking for carpet for hall, stairs and landing. Had a great deal from Craig, no pressure and very helpful. Kept us informed throughout and was fitted perfectly by a great fitter. Very pleased, again.
July 29, 2023
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Gary,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Craig is always a great help nothing is…
Craig is always a great help nothing is to much trouble gives brilliant advice on carpets or lino for the room your buying for
June 30, 2023
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Deborah,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
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