The staff in the shop the young man in the shop was very helpfull " jacob" who advised me on the carpet i bought &the fitters were very palight as well good job all round
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See what reviewers are saying
Fantastic experience at UC&B - Craig came to measure up, rang back later that day with a quote and got us all booked in. Craig kept in contact when the carpet came in and they’ve been able to fit it b... See more
Company replied
We used this company to do 2 rooms for my father in-law who had just had a stroke and was moving into residential. We had 2 end of rolls and was happy with the price. However when it came to fitting t... See more
Company replied
Visited shop to choose carpet and underlay, staff very helpful and a good selection to choose from. Supply, measuring and fitting done to a high standard and at a very good price. Not our first time... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
2-4 Moseley Street, WV10 6HL, Wolverhampton, United Kingdom
- 01902 312444
4.5
Excellent
50 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So, so pleased.
Had our spare bedroom carpet fitted yesterday. It looks amazing.
We dealt with a lovely guy called Craig, who sorted everything out for us, and arranged an ideal fitting time for us, with a lovely fitter. We have used United Carpets, many times, with the same excellent results. Good job all round Guys. Thanj you
June 10, 2023
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Mick
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Stair carpet
I purchased carpet for my stairs. I was very undecided about which colour to choose. James was really helpful in helping me decide and it matches perfect with the decor. Great customer service and friendly staff. Will use again.
April 15, 2023
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Tammy,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
No pressure sale
No pressure sale, helpful and easy to talk to.
Installers were very thorough and went the extra mile.
April 28, 2023
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Geoffrey
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Friendly and helpful staff
Friendly and helpful staff. Carpet was delivered and fitted to schedule. Always get our carpets from the Wolverhampton branch and always really happy with the service. Definitely recommend!
April 5, 2023
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Tracey
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Gentlemen was lovely when he came n…
Gentlemen was lovely when he came n fitted my bedroom carpet. Definitely be using them again. Im in love with my bedroom just the perfect finishing touch
November 14, 2022
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Bee
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great In-store Service & Quality Carpet
Great in-store service! Friendly and helpful. Carpet fitter was so nice too and quick! Great quality carpet and a great price!
September 14, 2022
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Sophia,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Professional service
Thank you to Craig for all his help. Excellent service, very professional and friendly. Would recommend.
September 8, 2022
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Susan,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
We have had carpets fitted to 3 rooms…
We have had carpets fitted to 3 rooms plus hall stairs and landing over the last 2 months. We have had great customer service from start to finish with help and advice choosing the correct carpet and underlay for our requirements, courtesy calls confirming dates of the carpet being fitted and a excellent carpet fitter turning up on the day to fit the carpets.
October 1, 2022
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hi Stuart,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
fantastic service from start to finish…
fantastic service from start to finish .craig very helpfull over telephone , even managed to get carpet fitted earlier for my eldery parents .very pleased with carpet and the fitting ,thanks mrs luton
September 7, 2022
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Good Morning Janet,
We appreciate you sharing your experience of our company and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service.
We hope to help you again soon.
Kind regards
The United Team
As a landlord I’ve used United carpets…
As a landlord I’ve used United carpets for over 10 years, I’ve always been happy with price and quality, sadly at my personal residence a recent bathroom floor fitting was awful, 3 weeks later and I am still waiting for it to be replaced.
There are cuts to the flooring and the sealing was incomplete, there’s even a part of the flooring on the corner that was cut so bad they tried to cover it with a big gunk of sealant.
And finally the door bar was fitted in such a way that my bathroom door wouldn’t close, I rectified this myself in under 10mins.
As I’ve said, normally very good, but on this occasion not so, and after so many years of loyalty to this company I would have thought putting it right a priority.
Charlie Campbell (Wednesbury)
August 13, 2022
Unprompted review
Reply from United Carpets & Beds - Wolverhampton
Hello,
Thank you for your recent feedback.
We sincerely apologize that your experience did not meet your expectations or our standards.
If you have any further concerns or would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net
The United Team
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