You provide such a valuable service for pet owners. Thanks to you I was allowed to move into a wonderful, seniors only gated community. My dog was certified as an ESA (Emotional Support Animal) by you... See more
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Review summary
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Communication was great from everyone. Customer support was spectacular and answered any questions I had. There was a second fee I had to pay after my initial one, but I believe that was a payment o... See more
United Support Animals is a wonderful service. It was so easy to extend my dog Button's credentials for another year. Knowing that I can take her in the cabin on a plane is so reassuring. I am also ab... See more
I renewed my ESA designation for my 2 cats again this year with United Support Animals. The process is simple and straightforward. I heard from the therapist within 24 hours, just as they promised. I... See more
4.6
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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United Support Animals is a great service provider.
United Support Animals is an informative, fair, and honest process. They educate and expeditiously process your request. There fees are reasonable. Highly recommend with no areas of improvement necessary.
August 20, 2025
Unprompted review
Simple and easy
August 1, 2025
Great and fast
July 30, 2025
Very knowledgeable and made it easy to go through the process of getting your dog to be a support dog
All your support team members were knowledgeable about United support animals. They made it very simple by staying with you while you do what you have to get done for your dog to become a for your dog to become a support dogand I give them a big thank you.
August 5, 2025
They provided great service and quick…
They provided great service and quick turnaround.
July 22, 2025
United Support Animals is Wonderful!!!
United Support Animals is a wonderful service. It was so easy to extend my dog Button's credentials for another year. Knowing that I can take her in the cabin on a plane is so reassuring. I am also able to live anywhere because of her status as a support animal. Dr. Peana was wonderful and was able to assess my need to keep my dog's status as a support animal. I highly recommend United Support Animals. (I love that Buttons has her own certificate and identity card!)
August 1, 2025
I had a wonderful experience with…
I had a wonderful experience with United Support Animals.Their team was helpful, knowledgeable and patient in guiding me through the process of registering my service dog. Their customer support was responsive and answered all my questions promptly. I highly recommend United Support Animals.
August 15, 2025
Unprompted review
I did finally get everything.
What I got was the very lowest priced package when I had ordered the next one up. The company had called and said they would send the vest that was missing in my order on the stipulation that I would remove the bad review. I also asked for the ESA letter. They wanted to charge me an additional $109.00. So no. I will not remove my review. It stands as is.
August 13, 2025
Reply from UnitedSupportAnimals
We appreciate this customer’s order and treat all orders with the utmost care. We will contact this customer regarding their review, and we will do our best to improve their experience with United Support Animals. We appreciate this customer’s order and treat all orders with the utmost care. We will contact this customer regarding their review, and we will do our best to improve their experience with United Support Animals.
Update.
We appreciate this customer’s order and treat all orders with the utmost care.
Hi Mary, we’re glad your vest was shipped and delivered. Your review mentions wanting an ESA letter at no additional cost. ESA letters are a separate professional service provided by licensed clinicians and aren’t included with apparel purchases. We’re happy to help you obtain one through the proper process, and can share clear next steps if you contact us with your order number. Thank you for understanding
Representative was extremely helpful in…
Representative was extremely helpful in getting my support animals letters renewed. I would gladly recommend United Support Animal to any one who would need this service.
July 18, 2025
Professionalism
It was very professional.
Very helpful.I appreciate the service that you were able to provide
July 9, 2025
Easy to do
Easy to do, completed form, spoke on phone and found out it was approved quickly. So grateful for this service to certify my awesome dog.
July 7, 2025
It was an easy process
It was an easy process, and we got everything we needed! Thank you!
July 13, 2025
Actually speaking to a Human
Actually speaking to a Human, who took the time explaining procedure I needed to follow up with for approval for my small 🐶.
July 12, 2025
Helpful
Extremely helpful. I have an emotional support animal now that I desperately needed.
July 3, 2025
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