Universal Yums Reviews 392

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers had a great experience with this company. Many customers express excitement about trying different snacks from various countries, highlighting the subscription as a fun and tasty experience that brings joy to their families. People appreciate the unique opportunity to learn about other cultures through food, often making it a family activity with engaging info books and trivia games. The product is frequently praised for its quality, variety, and the overall immersive experience it provides, with many looking forward to their monthly box arrivals. However, some people were dissatisfied with the snack selection, finding certain items unappealing or difficult to share, especially for larger groups. There were also mentions of inconsistent quality in the curation of boxes, with some feeling that recent selections lacked variety or were not as advertised, and a few noted issues with customer service rigidity regarding subscription changes.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight in trying new snacks from... See more

Subscription

Consumers find the subscription to be a positive experience, with many looking forward to receiving their... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers expressing disappointment, noting that... See more

User experience

People report positive experiences with the user experience, often describing it as a unique, fun, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I look forward to taste different snacks from each country. However, there are several snacks I give away because I don’t like them such as anything “SPICY” and some “covered in sugar candies”(they’re... See more

Rated 4 out of 5 stars

A fun and tasty experience. I enjoy the interesting little info/activity book that comes with each box. The snacks can be hit or miss though, which is expected. I've gotten candy before that you can't... See more

Rated 4 out of 5 stars

We are enjoying this subscription. We get together and taste and rate the weird, wonderful and unique snacks from around the world. It's a fun family activity. We got a repeat box and UY sent a new bo... See more

Rated 4 out of 5 stars

This has been great experience at trying treats from other countries. You get an idea of types of foods a popular for a region. The Pakistan box has been my absolute favorite.


Company details

  1. Candy Store
  2. Confectionery

Information provided by various external sources

International snack box from a different country each month. Try delicious snacks and candies from around the world while reading our interactive guidebook!


Contact info

3.9

Great

TrustScore 4 out of 5

392 reviews

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Rated 5 out of 5 stars

My favorite subscription

I ordered universal yums as a gift for my significant other. Now it’s something we look forward to monthly. Rating the different foods is so fun and the box comes with educational materials about the country as well. This is something I’d recommend to anyone.

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great for teenagers also

Great for teenagers also! I know when many people look at something like this, they immediately think this is for younger families. I have two teenagers (boy/girl) and they both love it. It is a great, short, activity that we all look forward to as a family once a month. After dinner, we sit down and go through each snack. We have fun rating them and just laughing at some of the fun snacks that come from all around the world. Honestly, the best is when we don't like a snack because the kids are hilarious about it.

March 4, 2024
Unprompted review
Rated 4 out of 5 stars

Our family loves opening this box…

Our family loves opening this box together we have a lot of fun. My only issue is that we have had this subscription for a while now and it’s all been basically the same all from Europe and very similar snacks.

January 31, 2024
Unprompted review
Rated 3 out of 5 stars

The boxes are fun

The boxes are fun! I really wish there was a way to customize it, or even choose between a couple different countries each month like they do your first box. The first few boxes were awesome, the last few have been subpar- we gave away almost all the items. There is no way to avoid flavors/ingredients you do not want or like. A little customization would go a long way!!

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Genuine items, great experience

We have been getting Universal Yums for about 5 or 6 months, we have been so pleased with this service. It has become a time for family to get together and try new things, we don't travel outside our country often so this has been a wonderful experience for us so far. We have authenticated the snacks with a few of our friends from these countries (Thailand, Germany, Poland) and they have been so excited to share childhood memories as we go through the box together, so having those experiences with at least half of the boxes we have received has been a joy. ( and it also shows me that these items are indeed authentic to that region, even if not in the state our friends lived, they were very familiar with the items, and were impressed by the choices!) I have had to reach out to cusotmer service before and it went very well, they were understanding and very helpful. It was through email and I felt my questions were answered thoroughly and professionally. I highly recommend Universal Yums to anyone on the fence about trying it!

January 31, 2024
Unprompted review
Rated 1 out of 5 stars

Awful customer service

I ordered a 3 month subscription as a gift for someone. They charged me for a fourth month and I emailed and requested it not be sent by the 3rd of the month. It was still sent and I was not refunded. I emailed again, customer service rep NIkka, sent me a link to unsubribe. There was no subscriptions listed in my account. She then responded saying I was enrolled in the "until you canel" subscription. I literally never would have signed up for that. I had to d8spute the charge through my bank after providing evidence the charge was not condoned. This rep was rude and actually gaslit me instead of providing a simple refund. It's a nightmare to work with these people.

January 3, 2024
Unprompted review
Rated 1 out of 5 stars

Poor Experience / No Refunds or Cancellations

I bought a subscription as a gift and they did not like their box due to the variety and flavors. I contacted Universal Yums to ask to cancel and they wouldn’t let me. When I went to the website to submit feedback, my ability to submit feedback was disabled.

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

Just Disappointed

This would have been so cool… Until I saw the “Israel” box.. It is very disheartening especially with the current killings of Palestinians. I was really excited for this so I dug deeper and that made it even worse. Apparently there is cards included in the box which states the country was formed in 1948.. Which is the year of the Nakba where 700,000 Palestinians were violently displaced and murdered. Same thing happening now in Gaza.. I saw this on Facebook as an ad and was really excited. Not anymore.

December 7, 2023
Unprompted review
Rated 4 out of 5 stars

GREAT monthly experience!

My family and I look forward to our box every month. We get the largest box, but what I don’t want, or would like to opt out of, is receiving the games or non-food items, with the exception of the informational booklet.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Universal Yums is THE BEST

I started with Universal Yums about a year ago and it has been an amazing experience. Every month I have my friends over and we do a taste test of the various snacks and rank them all. Always a day full of laughs and jokes and delicious snacks. My friends and I all love the variety and experience of going to a different country for the night. One of my favorite days every month. Good value for the price and a great experience, will be buying another year subscription soon! :) The Belgian box was my favorite but every box has brought new tasty treats into our lives. 10/10!

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

I bought this for my husband

I bought this for my husband. We started with the medium box. I also placed two large orders on their website. Four months in I changed to the largest box for the balance of our subscription. We make the box a bit special, we chose one item per night to open. We enjoy it, and look forward to it. There are repeats of similar items from month to month, but the tastes are different.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Fun Surprises

I think it's fun to see what other countries snack on. I like most of the surprises and share with others. I just got hime from vacation to find a new box waiting. Can't wait to dig in.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

These boxes are great

These boxes are great! It had become a weekly tradition to sit with a friend and try a few of the snacks while learning about the country they're from. Some of the snacks are phenomenal... others, not so much. But that's honestly part of the fun!

October 27, 2023
Unprompted review
Rated 3 out of 5 stars

Super yum box not worth the price

We subscribed to universal yums a few years ago and loved it, so much that within a month or two we upgraded to the super yum box. After a year and a half I ended the subscription since the countries were becoming repetitive. After a few years my daughter said she missed it and asked to subscribe again. I instantly paid for a year of the super yum box and regret it. I don’t feel the upgraded price is worth what more you get. Years ago we never got little throw away toys and trinkets but now that’s a part of the super yum box. I want more food to try, not little toys no one touches and just get thrown away.

October 26, 2023
Unprompted review
Rated 3 out of 5 stars

Eh??

From the ads, photos and reviews I've seen, I feel like the boxes are a bit of a letdown. I've got 3 boxes so far and each seems to have similar items every month, even though they're from a different country. For example, every shipment I've gotten has had some kind of "ketchup" flavored chip. Why? I get that these are supposed to be very different but I find myself throwing most of it away. Hopefully they get better as I've paid for a year subscription and this does not seem worth it...

October 26, 2023
Unprompted review

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