UnoClean.com Reviews 

2,764
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We have a piece of equipment that has no model numbers on it and have been struggling finding the replacement parts needed. Erik was amazing and able to help us determine which parts we needed based... See more

Rated 5 out of 5 stars

Easy to find what I wanted. Product specs were very good, better than competitors. Helpful, detailed descriptive text. Quality of website and number of products gave me confidence to buy from you... See more

Rated 5 out of 5 stars

Erik was terrific! He stuck with me from my initial question about an additional footrest for a shower chair I ordered for a family member and did not stop until my issue was completely solved. I am... See more

Rated 5 out of 5 stars

The ordering went smoothly, but my credit card company was concerned for my safety and blocked the transaction. This was followed by a phone call from cc company for follow up, and an email from UnoCl... See more

Company details

  1. Janitorial Equipment Supplier

Information provided by various external sources

UnoClean is your one stop shop for all your commercial and residential cleaning needs. We offer a full selection of expert cleaning products, janitorial supplies, and industrial maintenance machines that you can trust! Visit our website, www.unoclean.com, to view more than 11,000 products that we have to offer!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

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4.6

All reviews

(2,764)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Seamless

Seamless. Online. Unclean sends exactly what they say the will and I always receive it on or before they say I will. My only complaint is I wasn't able to use any promo code. This time I tried to use the code to remove shipping but it wouldn't.

February 13, 2023
Rated 3 out of 5 stars

Reform For Stockton Aug 1 1998

well I"m not very good with computer stuff so it took me a while to place my order but thanks to re-form it is on it"s way . This one thing I had hoped for and that ever since back when there was the beginning I"d wanted a way to order all my supply needs .

In God We Trust.

August 12, 2023
Rated 5 out of 5 stars

Exceptional Customer Service

My experience was great in buying my product by phone. I spoke with Eric and he advised me of the correct part number needed for my buffer and was kind enough to get the part and ship it that same day. The great service Eric provided me that day is not something you get very often these days. Thank you, Eric.

October 20, 2023
Rated 1 out of 5 stars

Bad costumer service!

We had a bad experience with our last upholstery extractor machine. The equipment broke down while we were working (only 5 months of use), we sent it for technical assistance that UNO Clean itself recommended. They accused us of improper use (we have 2 other machines. We know how to use them), they are charging us a fortune to fix them. uno clean preferred to believe the coach who made a wrong assessment. We will lose the money we paid. The value of the machine was over $500.00.

September 11, 2023
Unprompted review
UnoClean.com logo

Reply from UnoClean.com

Hello,

Thank you for your review, the warranty for any of these types of products are through the manufacturer. When the machine was taken to the service center it was determined that the heater was damaged due to it being run without water. Per the manufacturer the warranty covers parts that manufacturers defect only. We are simply a distributor and not the manufacturer of this item. The manufacturer will be reaching out to you once again.

Thank you,
Unoclean Customer Service

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