Upscale and Posh Flowers Reviews 101

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Highly recommended. I have been using since my daughter moved to Dubai. Great communication, speedy delivery abd ny daughter said they were the best flowers she had ever had

Rated 4 out of 5 stars

The bouquet was pretty, but seemed smaller than expected. Flowers began to wilt in just 1-2 days, was hoping they would last a bit longer. Would have appreciated a warning that there was water in t... See more

Rated 5 out of 5 stars

My wife adores her 50th Birthday flowers, bunny and the lovely balloons. You have been absolutely fantastic, I could not be happier with service. You exceeded my expectations in every way. T... See more

Rated 4 out of 5 stars

The service, delivery and quality of the flowers were excellent. Will definitely be using them in the future. However, a five star review is not given, because since my last purchase, a week ago,... See more

Company details

  1. Florist

Written by the company

BRITISH FAMILY OWNED SINCE 2002 We’ve always believed that when you want to make an entrance, put on a show, and create memories to last a lifetime nothing compares to the look of fresh-cut flowers. The colours and scents can bring any space to life and add a spark of inspiration to any setting. It’s this love of the natural world that led us to set up our business all the way back in 2002, and we’ve been going ever since. As a family run business we know it’s the fine details that make all the difference to the finished product. It’s no good having a flower shop nearby if you know you’re not going to fall in love with what they create. ‘Okay’ is never good enough because you’ll be left focusing on the small changes that would bring your display to life. We care about everything we put our name to, and it’s this passion combined with our attention to detail that’s made us the online flower shop Dubai trusts. With orders being sent out every single day, we’ve been able to master the art of online flower delivery. Dubai residents regularly seek us out because of our rich history and renowned creativity. It’s what provides the finishing touch to any wedding or family gathering, as well as adding some inspiring colour and sophistication to any number of corporate settings. Just what you need when you want everything to come together in perfect harmony. To become the flower shop Dubai businesses and residents can rely on all year round we’ve constantly strived to create new, innovative arrangements. With a team of in-house florists constantly working on bespoke pieces and signature displays, we’re never short of ideas when our customers are looking to really catch the eye. Our designs are carefully crafted stem-by-stem so that nothing is left to chance as we create a premium quality product you won’t find anywhere else. Whether you’re looking to dress your home with our subscription service, capture the essence of your big day, or bring a corporate event to life, our florists are always ready and waiting. As well as a premium product we’d be proud to have in our own home, we also offer cheap flower delivery. Dubai is a corner of the world that deserves the best, so we never cut corners when it comes to quality, and never make you wait for a little bit of luxury to arrive at your door. It’s just better that way… The Canning Family x


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

101 reviews

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Rated 3 out of 5 stars

I had high hopes from Upscale and Posh

I had high hopes from Upscale and Posh, but my last order from them was not good. I had ordered designer luxury bouquet from Tulips section, but there were not even a single tulip in it. When contacted the customer service they suggested the bouquet description on there website was incorrect. I requested tulips from your website as per the description, but get delivered something else. I requested refund though

December 11, 2021
Rated 5 out of 5 stars

Smooth transaction

Smooth transaction! I am from the Philippines and I ordered for my sister in Dubai. I did not have to worry about anything. The flowers were delivered on time!

December 7, 2021
Rated 5 out of 5 stars

Beautiful products and excellent…

Beautiful products and excellent quality and superb customer services. I liked the way they handle my request.
My request had to be modified a couple of times and they were up to the mark, the timing and the coordination, very good.
Highly recommended

September 15, 2021
Rated 5 out of 5 stars

Great service!

I ordered the orchids and a bouquet, both items arrived on time and were lovely! Will definitely be ordering again.

September 14, 2021
Rated 5 out of 5 stars

The Best Florist - Upscale and Posh Absolute

Upscale and Posh is the absolute best florist one could ever find in Dubai, and I have tried many. The quality of their flowers and arrangements is very high, but the best element of all is the quality of their service. A true 5-star florist.

August 11, 2021
Unprompted review
Rated 1 out of 5 stars

Brown flowers

Flowers were obviously damaged in transport because of the heat. They should pay more attention to the third party delivery teams they use!

June 9, 2021
Upscale and Posh Flowers logo

Reply from Upscale and Posh Flowers

Hi Mohammed, unfortunately, we are forced to use third parties for deliveries to Abu Dhabi at the moment and this means we do not have full control over the quality of the handling. We sincerely apologize for this inconvenience and we have already dispatched a fresh new bouquet as a replacement. Apologies once again that we didn't live up to expectations on this occasion.

Rated 1 out of 5 stars

Further to the earlier review

Update: I have received d a full refund. They have instated procedures to ensure problems encountered during my delivery serivce do not occur again. Further to the earlier review, they offered to deliver a designer bouquet on the correct date, but never sent it. In essence they acted in bad faith and ruined my birthday surprise. I messaged them to let them know their designer bouquet was not received, they did not even have the courtesy to respond. A waste of my dhs. 450 purchase. I do not recommend this florist.

November 28, 2020

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