Upskilled Reviews 

890
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally supportive, knowledgeable, and always available to assist. Many highlight the excellent customer service and user experience, noting the engaging course content and flexible, self-paced study options. People appreciate the personalized guidance and one-on-one mentoring, making their learning journey manageable and enjoyable. While some customers initially found aspects challenging, consistent support and encouragement helped them overcome these hurdles. Reviewers often felt motivated and reassured, successfully progressing through their studies thanks to the dedicated assistance provided.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding their learning journey... See more

Customer service

Reviewers highlight positive aspects of customer service, with many customers expressing satisfaction with... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the professional and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The resources provided are high quality and there is always available support. I am particular grateful for my assigned Trainer - Joshua Hubbard. He has been extremely supportive and always availabl... See more

Rated 5 out of 5 stars

I have completed my course Certificate 3 Business administration with Zaiba, I appreciated much about her sincerity to help me complete my course by one-on-one session, draft reviewed, encouragem... See more

Rated 5 out of 5 stars

I have just completed the Diploma of Counselling through Upskilled and was really happy with the course. It was interesting, varied and I thoroughly enjoyed all the learning content. My trainer Ronn... See more

Rated 5 out of 5 stars

I have just completed a certificate lll in Individual Support ( Ageing, Home and Community) to upgrade my skills in my role as a support worker. By doing this course through Upskilled I can now help m... See more


Company details

  1. College

About Upskilled

Written by the company

 

www.upskilled.edu.au

No other online education provider is better at bringing years of experience and a caring spirit together.

For Australians just getting started in their career, changing direction, or upskilling to climb the ladder, we are committed to working harder than any other provider for our students.

Choose from nationally recognised qualifications, degrees, short courses and the latest skills sets. With most online courses delivered over 12 - 18 months, participants are able to accelerate their personal and professional development within a short time-frame.


Gain the Business skills you need to have the job you want to do:

  Administration

  Business & Operations

  Entrepreneurship & New Business

  HR & Organisational Development

  Leadership & Management

  Marketing & Social Media

  Project Management

  Work, Health & Safety

View all our Business courses


Get ahead in IT with the latest qualifications in technology:

 Cloud Computing

  Cyber Security

❯  Information Technology

 Networking

 Programming

 Systems Administration Support

 Web Development

View all our Information Technology courses


There has never been more need for people in Community Services:

 Alcohol & Other Drugs

  Community Sector Management

❯  Case Management

 Community Services

 Counselling

❯  Individual Support (Ageing, Home & Community)

 Individual Support (Disability)

 Mental Health

View all our Community Services courses


We get what students need

Upskilled is a Registered Training Organisation Number 40374

Award-winning online education provider!

Written by the company

Upskilled has been awarded the Excellence in Learner Experience award in the 2021 Australian Education and Training Awards!
We're committed to working harder for our students, and as the Excellence in Learner Experience Award recognises an educational institution that has delivered quality learning experiences for its students, we couldn't be more proud to be at the top of this category!

Contact info

4.8

Excellent

TrustScore 5 out of 5

890 reviews

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4.8

All reviews

(890)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Upskilled do a fantastic job of educating and supporting students.

Upskilled do a fantastic job of presenting course relevant information in a capacity that all students will find easy to digest, they also have wonderful professional supports to help guide you and make your educational journey as informative and thorough as possible. I've had a great personal experience with over 2 years studying with them and I would recommend their courses to any ambitious learner.

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

I am currently enrolled in the…


I am currently enrolled in the Certificate IV in Human Resource Management, and Peter Gitsham serves as my instructor. I am pleased to express my appreciation for his invaluable support throughout my studies. Peter consistently demonstrates proactive communication and offers constructive feedback that has significantly contributed to the development of my skills.

As I approach the halfway point of the course, I continue to benefit from Peter's exceptional assistance. His guidance has been instrumental in enhancing my understanding of human resource management, and I am grateful for the ongoing support that he provides. Overall, my experience with Peter as my instructor has been highly positive, and I look forward to the continued collaboration in the remainder of the program.

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Upskilled has been great

Upskilled has been great. I work full time and have 3 kids and have found that the course has been so great and easy to fit into the time I have. Josh is my contact and he has been really responsive and helpful.

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

Loving this course

Loving this course, as I can plan my study structure in my own way and learn easily with great assets and support!

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

I hadn't done online learning…

I hadn't done online learning previously and doing 2x excel classes was fantastic. Both instrutors Ben and Tim did a wonderful job of explaing the content and allowing you to have a go at each of the sections in the chapters.

Was great being that they are day classes and enough break times so that I was able to shuffle work tasks around. Look forward to using the contect that applies to my job, and looking at the bits were I can develop and use more of the content to make everyday tasks quicker in reporting.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Upskilled is waaaay up there!

I had a great time learning computer programming in upskilled. The support is amazing and the study aid is amazing. Trainers MD and Matthew are very helpful. Vikram who is my instructor for cloud computing is very supportive and patient. I have enjoyed every bit of my subject even the most boring ones. I recommend upskilled. It is a great learning institution that encourages a supportive and a holistic learning environment. They also make you think beyond the box. My study here enabled me to perform a lot of process improvement, and near automation of some of the most important process we do at our work. I only wish upskilled offers gaming development and gaming art in their future courses as i am leaning to those specialties. But overall, the study is definitely worth it. Do it now. Start your year and build something your future self would thank you. I know i did. I mean thanking myself. Not you.

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to follow and thorough

The course was easy to follow and the content was thorough. It covered the basics through to more advanced elements of social media marketing. The support videos for the assessments were really helpful and the dedicated email support was great too.

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great RTO to work with.

Great RTO to work with.

I have just submitted an RPL of 7 modules. The trainer made the process clear of what evidence I needed to provide in order form my RPL to be successful. Once I got into the RPL process, it became easier. All evidence uploaded, module interviews completed and submission done.

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

I've really enjoyed my time dealing with Upskilled

I've really enjoyed my time dealing with Upskilled so far. The Coordinators who are employed to assist you are very knowledgable and quick to respond to any query i've had so far.
In particular my contact Sarah has helped immensely during this process.

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Great place to learn online!

I completed my Diploma in IT with Upskilled. I was very happy with my experience. This was done entirely online.
I had access to all the online materials required through their portal which was very easy to navigate and find.

Each course within my diploma was broken into into smaller modules, covering learning material and then an assessment over the materials provided.

I was really worried that I would struggle completing a diploma if I started one but they had so many areas for support including online courses and access to email the tutors directly through out my course.

I want to give special thanks to my tutors especially Russell James for all their help and guidance through the course.

I could not reccomend this enough!

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

Stay on Track for Success

Completing the Certificate IV IT Web Development course with Upskilled was a great experience.
Upskilled provides a straightforward training plan. Following it is key, especially if you're working full time.
The course covers what you need for real-world application in IT web development.The online platform is easy to navigate, making it simpler to follow the training plan.
Quick responses from the support team help you stay on track.
If you're working full time, sticking to the training plan is crucial. It helps you manage your time effectively and get the most out of the course.
In a nutshell, Upskilled is a solid choice, but success depends on keeping up with the training plan, especially for those working full time.

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Great for busy life

The flexibility upskill provides is a must when working full time. Along with the staff being easy to communicate with and how understanding they are

October 13, 2023
Unprompted review
Rated 4 out of 5 stars

UpSkilled Review - Diploma in HR Management

I have just completed a Diploma in HR Management. The support that I received from my trainer (Peter) was excellent and he was quick to respond to my questions.

The online portal was hard to use and some of the questions were not well written, so I found myself a little lost at times.

October 10, 2023
Unprompted review
Rated 4 out of 5 stars

HAPPY

I'm very happy with my experience at Upskilled while completing the Certificate IV in Human Resources. The courses content was modern, and applicable to my current place of work. The trainers were consistently supportive and quick to respond to any questions or concerns.

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Knowledge and Professionalism

My trainer Joshua gave me some great advice after I contacted him for help with an offer I had received for a social media marketing contract
Joshua gave me some great ideas and the information was delivered promptly Thank you Joshua and thank you Upskilled !
Millie

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience with short course in SMM

I’ve just received my Statement of Attainment from doing the short course in social media marketing. I really enjoyed this course, and have learnt a lot, and I certainly plan to complete the diploma in full. Joshua was a fantastic trainer and assessor, quick to provide feedback and marks once assessments were submitted, as well as providing helpful suggestions and solutions when I got a bit stuck on a task. Overall a very enjoyable experience!

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

Sarah Marshall is FABULOUS!

Sarah Marshall is fabulous. She's approachable, friendly and knowledgeable. She makes assessments far easier to understand than the course instructions.

August 28, 2023
Unprompted review
Rated 5 out of 5 stars

UpSkilled Social Media Marketing Diploma

This course has surprised me how far I have progressed setting up my online e-commerce business from home already and I’m only onto the 3rd subject of 9.
I have set up my Facebook and Instagram Business Pages and now constructing a WIX website. It was only a few weeks ago I wondered how I was going to approach my website or who I would get to build it for me, and now I am building it myself.
Joshua, my course Trainer from UpSkilled has been a great help and helping me to move forward confidently on track and the course itself is set up to help reinforce what I already knew with Social Media and then a whole lot more as far as how to utilize organic marketing across the various Social platforms.
I would really recommend this course to anyone wanting to open their own business and Joshua is a great guide and trainer to help you get there.
Being only 3rd subject in, I can only wonder what is yet in store through the course and see my business to an opening stage next year 2024 sometime mid year. Not only am I studying the course, but I’m also constructing and setting up my business from home at the same time!

Awesome!

August 30, 2023
Unprompted review

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