Upstoday Reviews 

Had to cancel a collection as double booked in error. Jenny was very helpful! Thank you.

Should be called "UPS eventually"or UPS whenever! There is no phone number and no email address to contact this company when things go wrong. Still waiting for a delivery!!!!!!!!

Abbey was extremely helpful and reassuring with the issue I had. Abbey gave me the ease of mind I needed to complete my day stress free. Perfect service got the answer I needed quickly and with someone who I felt like was happy to help

Hebba sorted my problem out superbly - Many thanks

Isobel my operator very fast and efficient. Great service

I needed to update the scheduled shipping date for an order I placed with UPS for the shipment of a package from the UK to the USA. The online chat facility worked very well and the UPS agent, Brian, was extremely helpful and very quickly updated the shipping date and emailed me the updated documentation.

Great service, easy way to access help.

SCAM underpayment transfer ID no my parcel ...
Sent a few parcels with UPSTODAY - PARCEL2GO all fine parcels with item 9kg or less. after few days by surprise received a e-mail say the parcel was overweight 10kg ( impossible ) but everybody makes mistakes and they withdraw the charge, however chatted with the customer service and explain not going use again parcel2go because never had problem about overweight with another company. then stopped used. by surprise today received a e-mail where say -- As this is the second occasion upon which you have misdeclared the weight of a parcel, we must ask you to pay the outstanding balance of £7.00. You can do so by clicking on the link below. ???? !!! there no second time, as no use them anymore ? however click on the link they sent and read in the browser very careful - as on the payment page no state the parcel is mine at all. on the link they provide PARCEL ID for example UPS123456 .. is a parcel waiting collection in Germany. that's means Parcel2go make you pay parcel from another customer where still not been collected - have screenshot to show this scam... be aware !!! there is not overweight or underpayment .. they make you pay for another ID still no been collected.. if you receive any of these scam mails of Parcel2Go...... NO PAY THEM

great work by Pia my UPS customer service person. She was very helpful and achieved the result very quickly.

I made the booking and then had to cancel it as we've been instructed not to send the part offsite at this time. Rafaelle was excellent in arranging stoppage.

Very quick response and help from the online Chat. Very impressed.

Elizabeth the advisor I was talking to was very helpful, responsive and resolved my query quickly and efficiently. Many Thanks.

Emma was quick to resolve my query and was polite and helpful

Had a problem with changing some details for a delivery, the online customer service advisor Sana was brilliant - sorted it in 2 mins and emailed me a new label.
Really good service :)

I was having a bit of trouble organising my drop off so I sent a message asking for clarification. Hannah replied at once and helped me out. Great customer service from Hannah, thank you!

Karolina Z was easily the best operator i've dealt with the company. Fast efficient and extremly helpful! Restored my faith in your company.

Dealt with my question without any issues and resolved within a few minutes! Please get more like her!!!