Uptown logo design Reviews 

I cannot fault the service I received. My logo concepts were turned around within a day and there was no problem with me wanting to make changes to it, these were also turned around in a day. The logo looks amazing, I couldn't be happier with it, especially considering the really low price.

When I am ready to have a custom website designed I will definitely be back

I’ve always had second thoughts about online companies based on my past experiences I’ve had with hiring a logo company. Results were crappy and I had to have the logo re-done by other companies. Uptown was suggested to me by a friend of mine, who is a success in the automotive industry, after putting my faith in him I gave Uptown a chance. After dealing with them and observing their professionalism, I was compelled to change my mind about online businesses, not all of them are crap. Uptown Logo Design comes highly recommended.

Outstanding Job

I have had nothing but GREAT client service. I have no reservations about recommending Uptown Logo Design to other nonprofits in my community. Their pricing is reasonable and their associates are always professional. You can expect great service with great quality designs.

I must appreciate the professional and streamlined mechanism that their team has set up to provide their design services. The account managers have a systematic approach and are very communicative and open to questions and queries. Beginning from the start of the proposal that I received that covered the scope, the portfolio and deliverables of the app project the process has been very formally documented professionally.

The scope of work had few points missing though that I wanted incorporated in the app design. However, when I shared my concern with their team, they re-processed the proposal to add the additional features.

They clearly provided me with a clear breakdown and summary of all charges that would be required to complete the project. They also provided a complete timeline for the entire project which of course was a little longer than I hoped for, however the work that had to be done was considerably more than I initially assumed, so thumbs up to that on their part. I like doing my stuff systematically and methodically and I am glad that I chose to work with them. Their team really has some good tech people on it who know their way around.

“They took ownership of the project and made sure it was a success.”

I had to get my logo and website launched and came across Uptown Logo Design. The guided me step by step as to how I should get my logo designed and what kind of website would suit my industry.

Pros:
Great communication
Good support
Excellent concepts
Very decent pricing
Timely delivery

Cons:
They can improve a bit on their turnaround time frames or at the least inform in advance that a project needs some more time.

Otherwise, satisfactory.

Exceptional work done by this team. I was short on time and had to complete a job before I could present it to my manager. After trying other companies I had wasted a lot of time however the team here helped me and delivered at the right moment. Nick was my assigned dedicated account manager who helped me throughout the process and I’m amazed as to how he pulled it off. I’m not an easy guy but they proved themselves with quality work and in such a short time! There were some delays but I understand that any busy company would be tackling such issues in a decent manner and they did just that.

Will definitely use them again if and when I have to.

Company is the biggest SCAM ever. Slow turnaround times and the logos that they give you are nothing like what you request. They are simply here to take your money and have no interest in giving you usable logo. When I asked for my money back all I got was the run around. Take you money and find a real company to do your logo design because this company is joke!

I was supposed to get 5 logo concepts within 24 hours. 2 days later, I got 2 concepts that looked nothing like the style I described. I waited another day for the remaining 3, hoping they would be better. When nothing showed up, I asked where they were. I was told I needed to comment on the ones given so that they could make sure the remaining logos were what I want.
I did. I waited an additional 3 days and finally complained again. Immediately 3 more logos were uploaded. None of them at all looked like what I described. And all 5 logos were extremely similar. I paid for 5 different concepts. I was sent 5 different versions of the basically the same concept. All of which looked thrown together and were not as good as logos that I created myself on a free design program. Very disappointed. I was told that they would upload an additional logo, so please give them another chance. I waited. They said the logo would be uploaded that day within 5 hours. I waited 7 hours, no logo, so i asked for my money back
Customer service was rude when I requested a refund. Was first told 15-20 business days, then 5-8, then 7-9. I am now waiting for their finance department to "approve" my refund, even though there is a money back guarantee. Hoping they do the right thing and give me my money back so I can avoid having to file a fraud claim with my bank. Don't use this company. The stuff they sent me looked nothing like the fancy logos in their website portfolio. I created more innovative designs on a free design program on my laptop.

UPDATE: They refunded my money very quickly, after several phone calls of complaints. Thrilled I got my money back, but, seriously, the logos you will get will not at all look like the one of a kind sample logos on their website.

Love My New Logo! Received excellent service, with immediate response times. They followed all direction and came back with a logo I am very happy with. I would recommend this service to anyone.

Placed an order with Uptown Logo at the beginning of December 2018, repeatedly requested order status updates. They finally replied with a script mid January 2019 that was not even close to the brief I supplied. Requested a refund promptly afterwards was told 7 to 9 business days. It has now been 15 days without a refund and they refuse to answer my calls, online chats, or emails.

I recently updated my website, Andy who’s one of the designers did all the hard work. Andy collaborated with me to come up with a website that enhances my construction business image

I love that I can make changes to the website on my own through the CMS, but if I need larger changes, designers are one click away to help. The website is visually engaging and professional.

By using my suggestions and some of their own ideas, Uptown Logo design was able to deliver the work on time and at quite affordable rates.
They also created a mobile friendly format for cell phones, etc., which is advantageous in this mobile friendly world.
The responsive website made it possible for consumers to stay in touch while on the go, as the website was tablet and mobile friendly.

Of course I had to ask them at the initial phase that this was a requirement of my business so they proceeded accordingly with the design. Really appreciate all the help & excellent service by the team at uptown logo design.

I hired Uptown Logo Design to do a logo. My credit card was charged for more than the amount that I agreed to pay. I sent files, colors and specifications making the logo easy to create. I never heard back. After three days of not getting any email, text, chat or phone call returns I hired another company. Now I have to spend time getting my money back. Don't hire Uptown Logo Design. SCAM!

I called in and placed an order to have my logo (that I purchased eariler from Uptown logo design) ecthed on to my Facebook page. Several weeks later I noticed that it still wasn't done. I called in and they confirmed that they had in fact NOT DONE IT! I requested a refund and said I would go else where! I was told that I would receive a full refund for the work that was not completed within 7 to 10 days. Well, after numerous phone calls to check on this so called refund, and several different Uptown representatives telling me that the credit was processed back on Nov. 15th, my credit card company even up to today still has NOT received this credit!!!!! I HAVE BEEN RIPPED OF BY UPTOWN LOGO DESIGN FOR $59.00! BUYER/CONSUMER BEWARE!!!

I found Uptown Logo through Google. Honestly, I didn't read any reviews prior to deciding to work with them. I'm a sole proprietor and wear numerous hats and am SUPER BUSY, so I didn't want to fiddle around with designing my own logo. I trusted my gut after chatting with the team. They took my random ideas and put them into concepts I could tweak. One of the ways I like to differentiate myself with my customers is to make them not just satisfied, but delighted. Uptown Logo did that for me. My logo makes me smile and delighted because it represents the uniqueness and excellence I want my customers to identify with me.

Wasted my money and can’t use the logo because it was design from stock photos. This is illegal to trademark. They can’t even use stock photos from shutters and make it look professional. For those that are happy with their logos they probably not thinking of branding or to trademark their logos. In that case it’s fine. I had to used another company called The Logo Company and I am extremely happy. It was a quick turn over. You will have 5 design to choose from in three short days any revision 2 days. They give you unlimited revision. My whole process took 7 days total. They will include all the files you will need to make custom prints, and a letter to give you the rights to the logo design to trademark. I got nothing from uptown logo ( which was claim on their website). These people claim that they have thousands of reviews but I only see 35. The Logo Company have thousands of reviews on trust pilot. And check out the reviews on Facebook. Uptown have no reviews on Facebook. That should be a red flag. Uptown Logo need to be upfront and honest with their customers.

I honestly did not read any of the reviews before I purchased the $199.00 logo design package. I was very specific with what I wanted, only two colors and they did exactly as I instructed. I am in love with my logo. I also asked about changing the color for a promotion and they threw that in for free.
I highly recommend Uptown Logo for your small business needs. Will we probably go through a re-branding at some point? Absolutely, and I will definitely use them again.

Very helpful and professional from the start of my project until the very end. I highly recommend them.

These people are scam artists. Nothing they tell you is true. Misrepresented capabilities. Shoddy work. Theft of other website materials. Even the names they use are false. Refuse to honor any portion of guarantee

OUTSTANDING SERVICE - We searched for reasonably priced companies and we very pleased with the service and response we received with all members. Excellent communication - answering any questions along the way. We are delighted with the final logo! Thank you Uptown Logo Design! We'll definitely refer our friends to you. - Sandie L. Virginia.

We love our new logo! I really appreciate the patience they had with us, as we made several changes. Steve M was awesome to work with... We will use them again!