Absolutely delighted with our new Patio Doors What a brilliant company totally transparent with a fantastic choice and the price was amazing
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Firstly - no pushy sales pitch. Got my quote, happy with the price , 4’weeks for installation date. Arrived at 8:30am, left at 6:30pm. Absolutely delighted with the end result, 6 news windows and... See more
Company replied
Once again the uPVC Company have came up Trumps. Fitted our previous doors 14/15 years ago. Done All our lovely Double glazing windows 6 year ago and have just Fitted our beautiful Front and Back door... See more
Company replied
New door and side panel have made such a difference to old one. I got a black door on outside and white inside. Had large glass side panel removed as it was dated and I didn't like it. Excellent custo... See more
Company replied
Company details
- Double Glazing Installer
- Door Manufacturer
- PVC Industry
- PVC Windows Supplier
- Window Installation Service
- Window Supplier
Written by the company
From small beginnings The UPVC Company is now one of Scotland’s largest window & door installers. Over 20 years ago Jim McGill recognised that companies were charging highly inflated prices for UPVC windows and doors. With a loan from the Prince’s Trust he started to manufacture windows & doors from a small unit in Uddingston and offered Customers a top quality product at realistic prices. The business went from strength to strength and within 5 years moved to bigger premises to meet demand for their products. The UPVC Company now employs over 70 people and all doors & windows are made using some of the latest technology and production techniques in their bespoke factory in Wishaw. The materials used in manufacture are to British Standards or higher and all products are made to the latest safety and security standards and are fully guaranteed for TEN Years. All windows have gas filled energy efficient low E glass & warm-edge spacer to further reduce heat loss saving not only money but also reducing energy usage in the home. As well as windows, over 500 door styles are available and we also have a full range of French, Patio & Bi-fold Doors to give you easy access to your garden so you can take maximum advantage of the spring and summer weather. We cover the Central belt of Scotland and have supplied over 200,000 customers with new windows and/or doors. The company's sales and installation teams are highly trained in identifying the best product for each customers’ needs and making sure that the whole process runs smoothly from start to finish. “We never compromise on quality and part of the service is that customers are not asked to part with a penny until they are completely satisfied. Our after-sales service is also second to none and I offer my personal guarantee that customer satisfaction is given the number one priority in this company.” Says Jim McGill the MD. “I believe in offering top quality at a realistic, fixed price,”
Contact info
Units 1&2 Etna Industrial Estate, Craigneuk, Wishaw, ML2 7XQ, Glasgow, United Kingdom
- 0800 328 2228
- enquiries@upvccompany.co.uk
- www.upvccompany.co.uk
4.4
Excellent
960 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically takes over 1 month to reply
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Quality workmanship
I ordered a door with side panel and a large window 2.7m x 2m with toughened glass, Ian the sales consultant came out and arranged it all for me then the surveyor measured up a few days later and that was it, just waited for them to be installed, the 2 guys who came were amazing never stopped for a second, worked really clean an left no mess but the best was the end result the door and windows are great quality and the finish that they did on the door and window was superb, already thinking about two more windows that need done an will be in touch later in the year. Thank you very much
May 7, 2025
Unprompted review
Reply from UPVC Company
Hi Ewen,
Thank you for taking the time to write your kind review, it’s appreciated.I’m delighted you’re happy with your new windows and door.
We try our best to tick all the boxes Ewen providing top quality products at reasonable prices with nothing to pay until satisfied.
Thanks again for the business.
Jim mcgill
Managing director
Very polite tradesmen done a great job…
Very polite tradesmen done a great job also tidied everything up would definitely recommend
May 7, 2025
Unprompted review
Reply from UPVC Company
Hi Tracey,
Thank you for taking the time to write your kind review, it’s appreciated.I’m delighted your more than happy with your new windows and doors.Steven and Colin the fitters that fitted your windows are a credit to the company ensuring all our valued customers get a first class job.
Thanks again Tracey for the business.
Jim mcgill
Managing director
I ordered the door and the fella was…
I ordered the door and the fella was out next day and measured up i asked him when will it be done three weeks he said and tru to his word it was done and dusted and im delighted
May 6, 2025
Unprompted review
Reply from UPVC Company
Hi Liam,
Thank you for taking the time to write your kind review its appreciated. I’m delighted you’re happy with your new door and Jimmy done a great job for you.
Thanks again Liam for the business and recommending your brother to us for new windows.
Jim mcgill
Managing director
I purchased the door on April 25 and…
I purchased the door on April 25 and have not received an email with a delivery date
April 25, 2025
Reply from UPVC Company
Hi Magdalena,
Thank you for taking the time to write your review.Im delighted your new door was delivered.Sorry no one E mailed you at the time you ordered the door and the matter has been resolved.
Thanks again for the business
Jim mcgill
Managing director
Five star in every regard
From initial visit, through survey to install, every part of our customer journey was flawless. On day one of two, a 3 strong team arrived. Great indication of what they would be like when they first uploaded buckets dustsheets and brushes, They then worked at pace removing the old and installing the new. We are absolutely delighted with the end result. All delivered professionally and to great value.
April 29, 2025
Unprompted review
Reply from UPVC Company
Hi Alistair,
Thank you for taking the time to write your kind review it’s appreciated.I’m delighted you and Elizabeth are more than happy with your new doors and windows.We try our very best to provide a first class service from start to finish ensuring all our customers get a good job at reasonable prices with nothing to pay until satisfied. It was my pleasure in helping Steph and Colin with the installation. I wish you and your wife all the very best in your new home and thanks again Alastair for coming back to us for your new windows and doors.
Jim Mcgill
Managing director
Problems
So after leaving a decent review I have since had problems with the French doors installed. I called to have these fixed. No one showed up. I then chased this to have someone on the phone tell me I was lying. Not sure I'd be recommending them now they've had their money.
Your response doesn't excuse how your customer service representative, dismissed my concerns and was incredibly rude. This should put people off because if that's what they receive when there are issues they should go elsewhere.
April 29, 2025
Unprompted review
Reply from UPVC Company
Hi Charlene,
Thank you for taking the time to write your review.Colin our engineer said he chapped your door and explained you had scaffolding up.Sorry for any inconvenience caused, I believe you are re booked for Tuesday to adjust your doors, hopefully we will get the matter resolved then.
Thanks again,
Jim mcgill
Managing director
Great Service And Beautiful Doors
We used this company to purchase our new front and back doors, as my friend recommended them. Everything went smoothly from start to completion. We are delighted with out new doors, and will definitely be contacting them when we are replacing our windows.
March 28, 2025
Unprompted review
Reply from UPVC Company
Hi Karen,
Thank you for taking the time to write your kind review its appreciated.I’m delighted your more than happy with your new doors. We try our very best Karen to provide top quality windows and doors at reasonable prices, not like a lot of other companies out there, we don’t ask for a deposit and nothing to pay until you are 100% satisfied.
Thanks again for the business and look forward in seeing you again for your windows.
Jim mcgill
Managing director
Excellent company would highly recommend
Before I decided who to use to install my new doors and windows I got roughly 6 quotes. Not only were UPVC the best quote, they were able to give me exactly what I wanted. From start to finish the guys were excellent and the standard of professionalism was ace. The quality of both the doors and windows is to a very high standard. I'm more than happy with the final look, so thanks guys. A very satisfied customer.
April 3, 2025
Unprompted review
Reply from UPVC Company
Hi Yvonne,
Thank you for taking the time to write your kind review, it’s appreciated.I’m delighted your more than happy with your new windows and doors and we have provided a first class service for you. we try our very best to ensure all our valued customers get top quality windows and doors at a reasonable price.
Thanks again Yvonne for the business.
Jim McGill
Managing director
Window and Door instalation
We needed a new front door and three windows in our house .
The guy turned up when he shold have that morning and fitted the door first .
We were really pleased with the work he had done,
The guy was just himself as well,
When he was finished the door he started on the windows he also done a cracking job onthem as well.
He got the lot done in the one day. (Happy days)
March 27, 2025
Unprompted review
Reply from UPVC Company
Hi George,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re happy with your new windows and doors and Stevie( the fitter) done a great job.
Thanks again George for coming back to us !
Jim mcgill
Managing director
Two new windows and french doors
We have used the upvc company previously had excellent service from start to finish.we were happy to return to them for additional requirements to our home and as before exellent service start to finnish all staff very helpfull,and products good value.I would recommend this company
March 24, 2025
Unprompted review
Reply from UPVC Company
Hi Donald,
Thank you for taking the time to write your kind review, it’s appreciated. I’m delighted you’re more than happy with your new windows and French doors and we provided a good service.
Thanks again Donald for the business again.
Jim McGill
Managing director
From first appointment for a quote for…
From first appointment for a quote for my five windows and one Door was fantastic Honest polite on time very informative on products and payment services
The fitting team arrived on arranged day and time and got on with the changing of my windows with care and professionalism with the least amount upheaval extremely tidy and very little mess
thank you jim and team
March 19, 2025
Unprompted review
Reply from UPVC Company
Hi Gary,
Thank you for taking the time to write your kind review, it’s appreciated.I’m delighted your more than happy with your new windows and door.we try our very best to provide the best possible service Gary and it was a pleasure meeting you and your wife.
Thanks again for the business.
Jim McGill
Managing director
Ordered a rear door online
Ordered a rear door online, gave them measurements, received and email to say it could take 3/4 weeks. Arrived in 3 weeks, great company, no fuss,would definitely use them again, thanks.
February 24, 2025
Unprompted review
Reply from UPVC Company
Hi Steve,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re happy with your new door and we provided a good service.
As one of Scotland's largest manufacturing companies we can deliver windows and door’s throughout the UK at realistic prices, cutting out the middle man.
Thanks again Steve for the business.
JimMcgill
Managing director
Reply from UPVC Company
Hi Robert,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted we have ticked the boxes Top quality products great delivery time at a reasonable price.
Thanks again for the business Robert.
Jim McGill
Managing director
from start to finish couldn't fault the…
from start to finish couldn't fault the company. absolutely love my door which was fitted last week. it has been
fitted perfectly so pleased with it. thank you and will be in touch soon for the next door!
March 8, 2025
Unprompted review
Reply from UPVC Company
Hi Debbie,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re more than happy with your new door and the fitter done an excellent job. We look forward in doing your next door.
Thanks again for the business.
Jim mcgill
Managing director
New doors
Just had a new back door and French doors fitted by this company, on getting the quote I was told up to 3 weeks for installation and true to their word the work has been completed on time. I’m delighted with both products and also the workmanship from Jim and Colin who were polite, friendly and left everything tidy, would recommend UPVC company.
March 12, 2025
Unprompted review
Reply from UPVC Company
Hi Robert,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re happy with your new doors and you got a first class service.
Thanks again for the business.
Jim mcgill
Managing director
Very good experience from Ian in the showroom to Jim and his installing team.
I ordered 9 windows and 2 doors from the UPVC Company, ordered and installed within 4 weeks. I’m really pleased with the result, thanks Jim.
March 4, 2025
Unprompted review
Reply from UPVC Company
Hi Jane,
Thank you for taking the time to write your kind review, it’s appreciated.
We try our very best Jane to provide a first class service from start to finish providing top quality windows and doors at reasonable prices. I’m delighted you’re more than happy with the job Stephen Colin and Joe done for you ensuring they left your home in perfect condition.
Thanks again Jane for the business.
Jim mcgill
Managing director
Very poor expedition this company
Very poor experience with this company! Ordered a large window 25th Jan 2025 and told order would be 4 weeks, after 4 weeks chased order and no response on several occasions, finally called them upsnd told that there were was down and it coild be weeks to fix. No one in company communicated until I chased and even then didn't seem bothered, I asked of they could get it made by doneone else but didn't want to know!
March 7, 2025
Unprompted review
Reply from UPVC Company
Hi Simon,
Thank you for taking the time to write your review.Please accept my apologies for any inconvenience caused.One of our main machines had Broken down. Peter has refunded your money. This is not our normal working procedure, we are now up and running again.
Thank you
Jim mcgill
Managing director
Spoke to peter had an issue and he…
Spoke to peter had an issue and he sorted very quick . Will shop again Thayer peter
February 20, 2025
Reply from UPVC Company
Hi David,
Thank you for taking the time to write your review, it’s appreciated.
Peter our logistics manager is a credit to the company,he will go the extra mile for all our valued customers.
Thanks again for the business.
Jim McGill
Managing director
Excellent Product and Service
What a great experience. Door ordered and fitted in a few weeks. Process was seamless. Fitters on the day were very nice, polite and friendly. They did an excellent job of fitting our new front door. The door is really nice and certainly good value for money.
February 17, 2025
Unprompted review
Reply from UPVC Company
Hi,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re more than happy with your new door and the fitters done a good job,leaving your home in perfect condition and taking all the old rubbish away.
Thanks again for the business.
Jim mcgill
Managing director
UPVC Door Company
Ordered our door and our measurement appointment was made for a day or 2 later, our new door was then installed after 10 days. The fitter was efficient and left no mess at all. Highly recomend UPVC door company, their service was speedy with no hiccups. Exactly how it should be. Highly
February 8, 2025
Unprompted review
Reply from UPVC Company
Hi Zoe,
Thank you for taking the time to write your kind review. I’m delighted you’re happy with your new door and we provided a good service and as you know Zoe we don’t expect a single penny until satisfied.
Thanks again for the business.
Jim mcgill
Managing director
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