Absolutely delighted with our new Patio Doors What a brilliant company totally transparent with a fantastic choice and the price was amazing
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Firstly - no pushy sales pitch. Got my quote, happy with the price , 4’weeks for installation date. Arrived at 8:30am, left at 6:30pm. Absolutely delighted with the end result, 6 news windows and... See more
Company replied
Once again the uPVC Company have came up Trumps. Fitted our previous doors 14/15 years ago. Done All our lovely Double glazing windows 6 year ago and have just Fitted our beautiful Front and Back door... See more
Company replied
New door and side panel have made such a difference to old one. I got a black door on outside and white inside. Had large glass side panel removed as it was dated and I didn't like it. Excellent custo... See more
Company replied
Company details
- Double Glazing Installer
- Door Manufacturer
- PVC Industry
- PVC Windows Supplier
- Window Installation Service
- Window Supplier
Written by the company
From small beginnings The UPVC Company is now one of Scotland’s largest window & door installers. Over 20 years ago Jim McGill recognised that companies were charging highly inflated prices for UPVC windows and doors. With a loan from the Prince’s Trust he started to manufacture windows & doors from a small unit in Uddingston and offered Customers a top quality product at realistic prices. The business went from strength to strength and within 5 years moved to bigger premises to meet demand for their products. The UPVC Company now employs over 70 people and all doors & windows are made using some of the latest technology and production techniques in their bespoke factory in Wishaw. The materials used in manufacture are to British Standards or higher and all products are made to the latest safety and security standards and are fully guaranteed for TEN Years. All windows have gas filled energy efficient low E glass & warm-edge spacer to further reduce heat loss saving not only money but also reducing energy usage in the home. As well as windows, over 500 door styles are available and we also have a full range of French, Patio & Bi-fold Doors to give you easy access to your garden so you can take maximum advantage of the spring and summer weather. We cover the Central belt of Scotland and have supplied over 200,000 customers with new windows and/or doors. The company's sales and installation teams are highly trained in identifying the best product for each customers’ needs and making sure that the whole process runs smoothly from start to finish. “We never compromise on quality and part of the service is that customers are not asked to part with a penny until they are completely satisfied. Our after-sales service is also second to none and I offer my personal guarantee that customer satisfaction is given the number one priority in this company.” Says Jim McGill the MD. “I believe in offering top quality at a realistic, fixed price,”
Contact info
Units 1&2 Etna Industrial Estate, Craigneuk, Wishaw, ML2 7XQ, Glasgow, United Kingdom
- 0800 328 2228
- enquiries@upvccompany.co.uk
- www.upvccompany.co.uk
4.4
Excellent
960 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically takes over 1 month to reply
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Bad company As We have sent a letter to you…
As We have sent a letter to you recorded delivery from trading standards about the door leaking and side panels not matching,
since we have had no reply from you on this matter , not even had the Decency to reply to us by letter or email
Bare in mind there was other people in the house, along with a ring door bell and cctv cameras, so I will not stand for being acused of shouting and swearing at the door, when this never happened.
We are now left with no option but to take this to court against you , we thought more of this company, will never use or recommend them ever again , we have also sent the story to local papers to publish so other are aware of the zero after service they provide you. Disgusting
February 23, 2025
Unprompted review
Reply from UPVC Company
Hi Craig,
Not getting into it with you. You have my telephone number I told you if you still had a leak at the bottom of your door I would fix it personally.
I’m still waiting on your call!!
Thanks
Jim mcgill
Managing director
First class service I have been using…
First class service I have been using upvc company now for past 2 years and wouldn’t go anywhere else.
January 31, 2025
Unprompted review
Reply from UPVC Company
Hi Thomas,
Thanks again for the business.
We try our best to provide top quality products at great prices supply or supply only any where in the UK and as we deliver all our goods ourselves nothing is damaged, delivered in perfect condition.
Thanks again Thomas.
Jim McGill
Managing director
Reply from UPVC Company
Hi John,
Thank you for taking the time to write your review.
No messing about with us!! You want doors or windows at a good price supplied any where in the UK or fitted in Scotland.
Call us!!!
Thanks again for the business.
Jim McGill
Managing director
First class service as usual- I have…
First class service as usual- I have used the UPVC company in the past and have always received first class workmanship - from great quality windows and doors to the fitting - nothing is a problem to the guys and will leave your premises spotlessly clean. Highly recommended +++++.
January 30, 2025
Unprompted review
Reply from UPVC Company
Hi Paul,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re more than happy with your new windows and doors and the fitters done a great job leaving your home spotless and thanks again Paul for coming back to us again. We really do appreciate the business.
Thank you
Jim McGill
Managing director
UPVC Company were absolutely wonderful…
UPVC Company were absolutely wonderful from start to finish. My husband and I needed our whole house fitted with two new front and back doors and 6 new windows. From our first communication with the team, it was very professional, and that continued throughout our whole customer experience with the company. The installation team were fabulous, they were very professional, friendly, efficient and delivered fantastic customer service. We would highly recommend UPVC Company. Kind regards Louise and Ronnie Johnston
December 9, 2024
Unprompted review
Reply from UPVC Company
Hi Louise,
Thank you for taking the time to write your very kind review, it’s appreciated.
I’m delighted both you and your husband are more than happy with your new windows and doors. We try our very best to provide a first class service from start to finish, not only that Louise we provide top quality windows and doors at realistic prices, only last week we fitted a full house of windows and 2 doors SAVING the customer £17000 yes £17000.We supplied and fitted the full job for £7000 so just a warning to anyone out there thinking of replacing your windows or doors, Shop around!!!!
And as you know we don’t ask for a deposit with nothing to pay until you are satisfied the the job.
Thanks again Louise for the business.
Jim mcgill
Managing director
Great offers on doors
Great offers on doors.
I had front and back fully fitted with upgraded locks and handles.
The team were quick to install and cleaned up all their mess.
There's also the option to remove the waste which I took to save time and hassle.
Payment was made a few days later they don't hound you on the doorstep but i wanted to pay promptly
November 21, 2024
Unprompted review
Reply from UPVC Company
Hi Barry,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re more than happy with your new doors and the fitters done a good job for you.
With over 400 styles to choose from in all different colours there’s something for everyone. We don’t take deposits and all our valued customers only pay when they are satisfied with the job. We have now introduced our Price Promise!! We will beat any genuine quote!!
Thanks again for the business Barry.
Jim mcgill
Managing director
Stay away from this company
Stay away from this company. Had a new door filters 3 weeks ago. I have MS and now struggle to get in and out because there is no low threshold on the door. I was never asked about any specifications they just came measured it and left. When they then fitted the door the fitter badly damaged my wall left my monoblock covered in silicone left alarm sensors and door bell hanging off. It was ridiculous. When I tried to raise the complaint I got nowhere. I was told I would get a call but nothing, I called and called, I emailed and nothing. Now I have been told they want another £200 to fix the door and they are not prepared to fix the damage. Absolutely shocking. My advice is to stay clear!
Happy to upload all the photos of the damage! I never agreed to anything. And I was told by Peter in December the door would be replaced to leave it with him, then In January told it wouldn’t. Your service and after service is a disgrace. After several complaint letters and attempts of resolution I have still had no response. More than happy to pay my bill when the issues have been resolved.
November 5, 2024
Unprompted review
Reply from UPVC Company
Hi Maria,
Thank you for taking the time to write your review.
You never asked for a specific threshold and when I asked Stevie our top fitter who has been fitting doors for me for over 30 years said he done a great job in fitting your door. Peter our after sales manager told you that we were not replacing the full door as per your agreement, he then told you to get another company and we will take our door back this is now March and you still haven’t payed a penny for the £800 door.
Please can you get another company to replace your door and we can both move on!!
Thanks
Jim mcgill
Managing director
Simple process, professional finish
The whole process was made very simple from selecting which window style I wanted all the way to installation. I am thrilled with my new windows and the guys were very professional and took care inside my house. I would highly recommend.
October 31, 2024
Unprompted review
Reply from UPVC Company
Hi Sasha,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re thrilled with your new windows.
The fist thing the fitters do is dust sheet all your carpets and furniture ensuring your home is left immaculate.Iain our sales guy has years of experience ensuring all our customers get the correct styles of windows for their home.
Thanks again for the business.
Jim mcgill
Managing director
Website is very user friendly and…
Website is very user friendly and prices are good 👍
November 17, 2024
Reply from UPVC Company
Hi Steven,
Thank you for taking the time to write your kind review, it’s appreciated.
We try our best to provide a first class service from start to finish whether it be supply only or supply and fit, for the supply only to anywhere in the UK from order to delivery you will receive your order within 3 weeks and if you want them fitted within 4 weeks.As we manufacture all our windows and doors straight from our factory we can provide the best quality at very reasonable prices.
Thanks again for the business.
Jim mcgill
Managing director
I recently had the pleasure of dealing…
I recently had the pleasure of dealing with UPVC Company and overall, I'm quite satisfied with their service. Although there were a few initial issues with the installation of my new door, the UPVC Company team handled my concerns professionally, replacing and reinstalling everything to a high standard within a couple of weeks. Communication was mostly quick and consistent, and any minor hiccups were swiftly addressed with apologies, highlighting their commitment to customer service. Their staff members were courteous, diligent, and respectful towards my property, leaving it spotless post-completion. While there was a delay in a previous order reported by someone else, my personal experience was smooth and efficient. I'm happy with the results and the fair pricing and look forward to having them work on my other windows next year. Based on my experience, I would recommend UPVC Company for their professionalism and excellent aftercare. Overall, a solid four stars from me.
November 3, 2024
Unprompted review
Reply from UPVC Company
Hi,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted we got there in the end and you’re more than happy with your new door. We try our very best to provide a first class service to all our customers.
Thanks again for the business.
Jim mcgill
Managing director
Great door company
Great selection of Doors at very competitive prices,staff very friendly,installation guy came and measured up and had a new door within a couple of weeks,been living with the new door for a couple of weeks now and can report it's as good as the day it went in,really first class job would definitely recommend this company to anyone 👍.
November 15, 2024
Unprompted review
Reply from UPVC Company
Hi Edward,
Thank you for taking the time to write your kind review, it’s appreciated, I’m delighted your happy with your new door and you got a great price, with over 500 styles to choose from there’s something for everyone and as you know Edward with no deposit and nothing to pay until you are 100% satisfied.
Thanks again for the business.
Jim mcgill
Managing director
My experience with the uPVC company was…
My experience with the uPVC company was very good from start to finish. I contacted them looking for a new replacement door the member of staff was very helpfu.l gave him description of door I had seen on web site but couldn't find in brochure. He found which door it was straight away and gave me a quote. There was no hard sell which I found comfortable and price was very competitive. Arranged visit to suit me to do measuring. Delivery and installation was done in time frame quoted. The chap who fitted new door was polite kept work area clean and protected my property. A good advert for the company. Based on my experience I would certainly recommend this company to friends and family.
M.Willis.
September 18, 2024
Unprompted review
Reply from UPVC Company
Hi Michael,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re happy with your new door and the fitter done a good job.
We are not like other companies out there start off with a high price camp out in your living room for 4 hours call the manager and then give you a cheaper price.we give you the best price possible from the start no deposit and nothing to pay until all our valued customers are happy with the job, no hard sell from us!!!
Thanks again Michael for the business.
Jim mcgill
Managing director
Came on time door fitter was great @his…
Came on time door fitter was great @ his job door's are perfect, everything was cleaned up b 4 he left 100%perfect could not ask for any more U P V C company very easy to deal with measured up and delivered In 2 weeks told us not to pay until we were happy with the job fully guaranteed great job very well done from start to finish
November 9, 2024
Unprompted review
Reply from UPVC Company
Hi Douglas,
Thank you for taking the time to write your kind review it’s appreciated.
I’m delighted you’re more than happy with your new doors and the fitters done a good job.
From 1995 as a joiner myself I decided to manufacture Upvc doors and before I knew it I had 25 fitting teams fitting 500 doors per week, manufacturing quality Upvc doors at very reasonable prices. Still going strong after all these years Douglas.
Thanks again for the business, I really do appreciate it!!!
Jim mcgill
Managing director
Great service
Good service good quality and good value for money and were super quick to fix a small Issue with the beading on one window .
November 15, 2024
Unprompted review
Reply from UPVC Company
Hi,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re happy with your new windows and Colin our repair engineer sorted the bead.
We now provide all our valued customers with a 15 year guarantee!! so please remember if your windows or doors are not shutting or locking or you have a manufacturing fault do not hesitate in calling us and we will get it sorted for you straight away.
Thanks again for the business.
Jim mcgill
Managing director
We were recommended by a friend to use the UPVC Company.
We were recommended by a friend to use the UPVC company.
We were pleased with the competitive quote and got 3no.doors installed.
Extremely pleased with the finished job.
Excellent service from start to finish.
October 31, 2024
Unprompted review
Reply from UPVC Company
Hi Mr Reid,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re more than happy with your new doors and you got a good price.
As we manufacture all our windows and doors we will not be beaten on price, we are so confident we offer a PRICE PROMISE !! find the same quality door anywhere in the UK and we will beat it. As one of Scotlands largest manufacturing companies we will not be beaten on price.
Thanks again for the business.
Jim mcgill
Managing firector
I am very happy with my new doors I got…
I am very happy with my new doors I got put in from start to finish iain the gentleman that I dealt with was very helpful and new what he was talking about when helping me to pick my doors and Steve the gentleman who fitted them was a very friendly man who tidied up after him I am that happy with the company I am waiting for French doors to be installed
October 25, 2024
Unprompted review
Reply from UPVC Company
Hi Thomas,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re more than happy with your new doors and Stevie done a good job for you.
We are not like a lot of other companies out there, we give you a good price from the start with nothing to pay until satisfied.
Thanks again Thomas for the business.
Jim mcgill
Managing director
Great experience from initial contact
Great experience from initial contact, hassle free & great job.
November 15, 2024
Unprompted review
Reply from UPVC Company
Hi Robert,
Thank you for taking the time to write your kind review, it’s appreciated.
We try to tick all the boxes Robert from start to finish providing top quality windows and doors with a 15 year guarantee at realistic prices with no deposit and nothing to pay until you are 100% satisfied. With over 30 years experience we are now providing all our valued customers the service they deserve!!
Thanks again Robert for the business.
Jim mcgill
Managing firector
Excellent
Quality service from these guys from start to finish, 2 doors purchased very happy with them. Defo will be back. Thanks again!
Customer service ✅
Price✅
Fitting✅
Quality✅
November 6, 2024
Unprompted review
Reply from UPVC Company
Hi Jackie,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re more than happy with your new doors and the service we have provided.
We try our very best to ensure all our valued customers get the best possible products at a reasonable price.
Thanks
Jim mcgill
Managing director
Faulty new door
I had a new door fitted but after a couple of days i noticed a few issues with the front panel/sash and installation (air gaps). Sent pics of the faults to the team and now two weeks later, everything has been replaced and reinstalled to a high standard. I'd like to thank, Peter/Iain and the repair fitter for a quick turnaround and their professionalism. Excellent aftercare.
September 20, 2024
Unprompted review
Reply from UPVC Company
Hi Vaiz,
Thank you for taking the time to write your honest review, it’s appreciated.Im delighted you’re 100% satisfied now and we got the panel replaced for you. We try our very best to provide a good service to all our valued customers.All our doors now come with a 15 year guarantee,so any problems with it in the future don’t hesitate to call us.
Thanks again for the business.
Jim mcgill
Managing director
Newbigging
Second time using UPVC company and on both occasions service can only be described as excellent. Ordering experience was professional and efficient. Delivery and fitting timescales were in line with those promised. Fitters were polite, professional and efficient. Pricing was extremely competitive. Highly recommend
October 4, 2024
Unprompted review
Reply from UPVC Company
Hi Grant,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted your more than happy with your new doors and for coming back to us again for your new patio door,
As you know Grant we try to provide all our valued customers top quality windows and doors at reasonable prices.we also try our very best to provide a first class service from start to finish!!
Thanks again for the business Grant.
Jim mcgill
Managing director
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