Had some delivery issues due to our gate / intercom, but Urbaboxx got in touch with the courier right away and found a solution. Great customer service!
Company replied
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See what reviewers are saying
Perfect, as described, sturdy and easy to assemble and holds a huge amount of clothes. To be honest I prefer these rails as everything is so accessable (as long as you don't overload them). Although... See more
The website was easy to use, and I found what I wanted bery quickly. Delivery was efficient and assembly was easy. I had a question and a human being answered the phone immediately. Very impressive.
I found the perfect clothes rail unit with Urbabox. The right size and weight with useful adjustability and a light weight dust cover. Delivered quickly. Instructions were not as straight forward to... See more
Company details
About URBABOXX
Written by the company
Shelving & Storage Made Simple.
Urbaboxx is filled with top-quality shelving and storage choices that work perfectly in any room of your home, giving back precious space to your home living. We offer innovative ideas for kitting the little luxury extras too, making light work of a walk-in wardrobe, your kitchen pantry, wine cellar or an outside cabin. We can also take care of the smaller projects sitting on your 'to do list', like organising the nooks and crannies of an under stairs cupboard or creating practicality to your garage or shed.
Born from an experienced team that is passionate about sturdy, commercial shelving and storage, we understand how innovative shelving and useful storage products can effortlessly streamline and organise your home and life.
We are inspired by modern, clean-line shelving that’s modular in design, which allows you to simply extend or reconfigure your shelving whenever you wish. We want to enthuse you to glorify your home interior design, making every room functional, space-saving and organised yet also comfortable, inviting and the true haven it deserves to be.
Why Choose Us
Written by the company
- High quality products
- All items are sourced to the highest standard
- Experience
- Specialist advice and reliability from our team of experts
- Quick delivery
- Next day delivery on 100s of products
- Customer Service
- Always here to help
- No minimum order value
- With a 30 day money back guarantee
Our Guarantee
Free 30 Day Returns & Refunds
In case you are not 100% satisfied with your purchase you can return your order for up to 30 days. Simply contact us and we will be happy to organise collection from you FREE of charge.
Contact info
11/13 Bridge Street, Bailie Gate Industrial Estate, BH21 4DB, Sturminster Marshall, United Kingdom
- +44 (0)1258 444944
- hello@urbaboxx.co.uk
- www.urbaboxx.co.uk
4.7
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Furious
Furious, came with no instructions on how to space the brackets so I used the hanging rail as a guide assuming this would be the distance for all columns and it not, the far left and far right column width is smaller and now all of my shelves are to small for the space and I will need to pull the brackets off the wall and start again - never buying from here again especially at almost £190.00 for a small shelving solution
February 27, 2023
Reply from URBABOXX
Dear Paul Scotland
Thank you for your order and review. One of our team will contact you directly to propose a solution and resolve this for you.
Our customer care team is always here to help.
Best regards
Urbaboxx
Customer Care
Sturdy tall clothes rail
Sturdy tall clothes rail dispatched quickly. Easy to put together
February 16, 2023
Additional plastic shelving sheets for shelving already purchased
I had already bought 4 lots of shelving - the order I recently placed was for the plastic shelving sheets. A bit on the expensive side but they worked well. I probably will end up with these sheets on each shelf.
February 20, 2023
Good quality at a decent price
The rail is easily adjustable and can be put together without any tools. We wanted a rail tall enough for long dresses and this one did the trick.
February 20, 2023
Prompt delivery
Prompt delivery, well packaged, good product. Would happily shop again.
February 10, 2023
Top marks
Great service from Urbaboxx. Fast delivery, well packed. Very please with the hanging rail, great quality, just what we needed for the spare room.
February 8, 2023
Great for the price 😀
February 7, 2023
Would use this company again
Great communication and delivered as they stated. I ordered the 6ft heavy duty clothes rail in white.
Thank you
January 30, 2023
Super Clothes Rails
These rails are superb. Very strong, we bought the 1m ones and put one above the other in a walk in wardrobe. They are perfect. Ordered and super fast delivery. Highly recommend. Would use again!
January 28, 2023
Easy to connect.and speak with the…
Easy to connect.and speak with the team. Efficient in sending and organising a return service.
No issues.
January 15, 2023
Fantastic delivery service
Fantastic delivery service. Great product. Well worth the money.
January 10, 2023
Decent product and quick delivery but…
Decent product and quick delivery but why are there no fixings/plugs included?
January 14, 2023
Swift efficient service. Very helpful
Nothing too much trouble for Gary! I placed an order over the weekend and realised I'd missed something off so I emailed to request a call back or payment link for the addition. I was called in very good time and made the payment. The order then came quicker than I expected which is always nice! There was a problem in the fact that 1 package of the shelves had been broken by the couriers. These things happen and in my opinion, it's about how things are put right. It couldn't have been put right any quicker. Once I'd advised Gary which shelves were missing, the replacements were sent out the same day and delivered the next day in perfect condition. I would highly recommend Urbaboxx to anyone. I almost forgot to mention, I found them to be very competitive!!
January 2, 2023
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