Urban Sale & Let  Reviews 

749
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Very unprofessional run by a young lad who's parent bought the business for him. Generally young staff with poor customer service. One of the female staff is regularly seen driving round hoole using... See more

Rated 1 out of 5 stars

They have recently changed their name to Dwell Estate Agent under same management and staff. I was a tenant lived in a property for 5 years, and I was asked to move out by section 21 and after I mov... See more

Rated 4 out of 5 stars

I don't understand why people use high street agents anymore specially as they just list properties on right move and zoopla and sit down and wait for tenants to contact them. So don't waste your... See more

Rated 1 out of 5 stars

Tough and heartbreaking story on BBC news, 6pm Tuesday 15th November. I lived with similar conditions - white rot around the sink - the most precious area for food prep. After repeated reque... See more

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1.4

Bad

TrustScore 1.5 out of 5

749 reviews

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1.4

All reviews

(749)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

Great way to let a property

A great set up that works really easily. It's much cheaper than going to the traditional estate agent so if you are happy to organise and manage viewings this is definitely the way to go.
Would be five star with two small improvements - ability to rotate photos when uploading on to site and stopping enquiries more quickly once you have advised of the letting.

I would recommend

September 8, 2017
Unprompted review
Rated 5 out of 5 stars

Urban were fantastic

Urban were fantastic. I used them when renting out my house and they were very responsive, even sending tenancy agreements and making amendments over a bank holiday weekend! Entire process from advertisement, through tenant checks, agreement and key handover took 1 week!! I moved into a rental property and the landlord used another well known online agency and we had lots of problems with them so I certainly recommed Urban very highly.

September 1, 2017
Unprompted review
Rated 5 out of 5 stars

So far so good

So far, much better service than my old big name letting agent on the high street. Their communication is brilliant!

August 30, 2017
Unprompted review
Rated 5 out of 5 stars

As long as you have the time to contact …

As long as you have the time to contact tenants and do viewings, this is a great alternative to the traditional estate agent. My advert went live within a few hours and interest in the property was healthy.

August 22, 2017
Unprompted review
Rated 5 out of 5 stars

The guys at URBAN are very professional …

The guys at URBAN are very professional and helpful! They have greatly surpassed my expectations!! Three flats Let in 1 weekend after my original agent had been sitting on them for months!! I highly recommend them!! Louis (Sunderland)

August 5, 2017
Unprompted review
Rated 5 out of 5 stars

Best online agency

Best online agency I have used and I
Have tried a good numbere.
Why are they better?
The help I needed setting up the advertising was immediately given with no fuss.
The quality of the enquiries was much better than those I had previously saving much time wasted with applicants who had no hope of passing referencing.
Thank you URBAN

.

August 4, 2017
Unprompted review
Rated 5 out of 5 stars

The best Internet Estate Agent

Urban sales were always extremely helpful, nothing was too much bother.
All the people I spoke to were charming. The ones I can remember: Louise,
Olivia, Olly, Daniel. Forgive me if I have forgotten anyone. I would have no hesitation in recommending Urban Sales and Lettings. I have successfully
let out my property for 8 years and then sold it through them. They have saved me a small fortune. Thank you.

April 10, 2017
Unprompted review

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