Terrible experience. Bunch of un trained people. You will have the worst nightmares of your life if you get your work done from this company. This company should he closed. Unprofessional staff, don’t... See more
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R-5, PNR House Green Park Market New Delhi South Delhi, 110016, New Delhi, India
- compliance@urbanclap.com
- www.urbancompany.com
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Horrific paint job experience - Fraud company
I signed up for paint job and was assured 2 labourers, and complete house will be protected including all furniture and flooring.
Only 1 labourer turned up, saying second is busy.
Horrible maskin job done - no protection on furniture and no protection on floor. Says I will clean it.
Uses thin paint, when pointed out - says it will look ok once the paint has dried
Does not clean any part of the house
Second day
Again only 1 labourer - says second labourer wants holiday because of Sunday
Does not clean home
Old wall marks still visible from the thin layer paint, and he says i will do a touch up - can you believe it??? Touch up for a new job just done?
I stop work and try to call Urban Company
Tried calling person who took my order
No answer
Tried calling support
No answer
Send email
No answer
No resolution for 3 days
My money is gone - house is in horrible mess - and no job done and Urban Company not willing to provide resolution or issue refund.
They are a fraud company.
Do not do business with them !!!
Harassment via SMS
They never had permission to use my phone number for marketing purposes in the first place. When I texted back and asked them to stop, they seriously replied: "Nope."
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