Urvaerket.dk Reviews 

5,233
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Reliable and trustworthy company. Its the second time I do business with Urværket and I'm more than satisfied. Sent the product very fast, received it in little bit more than 24 hours.

Company replied

Rated 4 out of 5 stars

It was fast delivery. I was just a bit sad because I needed to pick up the products to the other town because they dont have a pick up point in the town where I live. I bought the same brand pro... See more

Rated 5 out of 5 stars

I recently had an experience with Urværket that truly stood out, and I feel compelled to share it. I purchased the Tissot Seastar Submariner at an amazing 20% below market price, which was... See more

Company replied

Rated 1 out of 5 stars

Fine shipping time and watch condition but the box itself was incredibly damaged. When you pay so much for a watch, these details matter and certainly impact the resell value. EDIT: unacceptably... See more

Company replied

Company details

  1. Watch Store

Written by the company

Skandinaviens største online urbutik. Siden starten i 2006 har vi leveret ure til over 600.000 kunder, og i dag tilbyder vi over 30.000 forskellige urmodeller fra verdenskendte mærker. Vi kombinerer sikker e-handel, skarpe priser, et bredt udvalg, hurtig kundesupport og kvalificeret vejledning. Du får 90 dages returret, og alle ure sælges med garanti og er naturligvis 100 % ægte.

Urvaerket.dk - Skandinaviens største urbutik

Written by the company

Vi forpligter os over for vores kunder!
Vi opbygger langvarige kundeforhold og behandler alle kunder, som vi gerne selv vil behandles – med respekt, støtte og venlighed.

Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(5,233)

266 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super fin service

May 3, 2018
Unprompted review
Urvaerket.dk logo

Reply from Urvaerket.dk

Hej Tommy
Tak for din anmeldelse.
Det er altid rart at høre, når folk har haft en god oplevelse, og vi håber uret fortsat lever op til dine forventninger.
Venlig hilsen, Frida Support Agent

Rated 5 out of 5 stars

Super dejligt sted at handle....

April 11, 2018
Unprompted review
Urvaerket.dk logo

Reply from Urvaerket.dk

Hej Tina, tak for din anmeldelse. Det er rigtig godt at høre at du havde en god oplevelse, og tak fordi du delte den. Ha en skøn dag! Venlig hilsen, Linnea Urvaerket.dk

Rated 5 out of 5 stars

Hurtig levering og super god service og…

Hurtig levering og super god service og pris 👍

April 10, 2018
Unprompted review
Urvaerket.dk logo

Reply from Urvaerket.dk

Hej Anoush, tak for din anmeldelse. Det er rigtig godt at høre at du havde en god oplevelse, og tak fordi du delte den. Ha en skøn dag! Venlig hilsen, Elvira Urvaerket.dk

Rated 5 out of 5 stars

Super service

March 6, 2018
Unprompted review
Urvaerket.dk logo

Reply from Urvaerket.dk

Hej Theresa,
Super godt at høre, at du havde en god oplevelse!
Venlig hilsen, Frida Urvaerket.dk

Rated 5 out of 5 stars

God pris

God pris. Super hurtig levering.

February 18, 2018
Unprompted review
Urvaerket.dk logo

Reply from Urvaerket.dk

Hej Per, Mange tak for anbefalingen og din anmeldelse! Venlig hilsen Elvira, Urvaerket.dk

Rated 3 out of 5 stars

Ordered a watch in stock to avoid any …

Ordered a watch in stock to avoid any delay in delivery due to watch was a gift and promised delivery in 1-2 week days. Watch only arrived after 7 work days and then it was to late.

December 23, 2017
Unprompted review
Urvaerket.dk logo

Reply from Urvaerket.dk

Hello Morten, thank you for your review! We apologies that you watch arrived later then what was expected. Feel free to contact our customer support if we can help you with anything: support@urvaerket.dk or give us a call on: 70 14 54 24. Have a good afternoon!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, reliable good prices

December 11, 2017
Unprompted review
Urvaerket.dk logo

Reply from Urvaerket.dk

Hello,

thank you for your nice review.

We wish you a lovely day and welcome you back in the future!


// Emma, Support Agent

Rated 5 out of 5 stars

Very good

Very good. Fast delivery. Nice watches

December 9, 2017
Unprompted review
Urvaerket.dk logo

Reply from Urvaerket.dk

Hello,

thank you for your nice review.

We wish you a lovely day and welcome you back in the future!


// Emma, Support Agent

Rated 5 out of 5 stars

.retro watches, cheap and quick

my watch broke and I decided to buy 4 retro Casio digital watches. urværket had exactly the cheap and simple model I wanted and I got them in 2 days!

December 6, 2017
Unprompted review
Urvaerket.dk logo

Reply from Urvaerket.dk

Hello Andrea,

thank you for your review!

We are very pleased to hear that you are happy with our fast delivery and your purchase.

Have a nice day!


// Emma, Support Agent

Rated 5 out of 5 stars

Super

Hurtig levering til god pris fin fin

December 5, 2017
Unprompted review
Urvaerket.dk logo

Reply from Urvaerket.dk

Hej Hans,

tusen tack för ditt omdöme!

Vi är mycket glada över att du är nöjd med våra priser och vår leverans.


Önskar dig en trevlig vecka!

// Emma, Support Agent

Rated 5 out of 5 stars

God service.

November 22, 2017
Unprompted review
Urvaerket.dk logo

Reply from Urvaerket.dk

Hej!

Många tack för ditt fina omdöme.

Vi blir väldigt glada över att du är nöjd med vår service.

Du är varmt välkommen åter!

// Emma, Support Agent

Rated 5 out of 5 stars

Satisfied customer

Quick delivery. Well packed in a secure box.

November 16, 2017
Unprompted review
Urvaerket.dk logo

Reply from Urvaerket.dk

Hello Ohbree!

Thanks a lot for your review.

It is very nice to hear that you are happy with your order and the delivery of your package.

We welcome you back!

// Emma, Support Agent

Rated 1 out of 5 stars

The worst service I have ever come across

The worst service I have ever come across, I bought a watch from them and after 3 weeks it arrived.
Now a month after having the watch, it doesn't work anymore, and I have to go out, buy a new box for the case just so I can send it back and get it checked.
Plus, when the watch is sent, it will take 2 weeks just for it to arrive at their office, then it will be checked and I'll have to wait another 2 weeks for it to come back to me....
very bad service, don't buy from there!

October 17, 2017
Unprompted review
Urvaerket.dk logo

Reply from Urvaerket.dk

Hej Patrick,

thanks for your feedback to our support!

I'm sorry to hear that you are disappointed with our service.

In can see in your order that we have had mail contact with you explaining that we need to get this watch back to our service department to check it for you.

Of course we will help you with your problem once we get it to our service department.

The service time varies and it depends on many factors, usually upon how difficult your service matter is.

There isn't a set standard time for the package to arrive at our service department, it depends on the post.

But I can guarantee that we always handle the service matters as quick as we can.

I hope that answered your questions.

Please get back to us if you want help with something else:

Either through mail or call us on Tlf. 70 14 54 24

We are always here for our customers.

Have a great day!

// Frida, Support Agent

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