Had taken some time in considering health insurance, but your customer services advisor was very patient and kept his cool. Very impressed with his knowledge of the market and therein the adv... See more
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Get a QuoteUsay House, Lakeside Business Park, South Cerney, GL7 5XZ, Cirencester, United Kingdom
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We received excellent advice from Thomas Fox from Usay with regard to private medical insurance. Thomas took his time to listen to our requirements and then explained everything carefully. We did not feel pressured at any stage and would highly recommend him and Usay.

Reply from Usay Compare
Excellent service. Fast and reliable, always called back on time. Saved all the grief of contacting and comparing multiple insurance companies which is always frustrating.

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Sam Bryan selected what he thought would be the best medical insurance for me. I didn't feel rushed or pressured and everything was explained to me professionally. This gave me the time to reflect on the different policies before deciding which one to go with. Many thanks Sam.

Reply from Usay Compare
Used Matthew Davies today for my partners health insurance He saved her over £3k for the same cover with BUPA. HE also saved me a similar amount earlier this year Have also recommended my brother Harvey Plant and his savings were of similar amount with Uswitch Matthew was very helpful and I will continue to recommend your company thank you Paul Plant

Reply from Usay Compare
Charlie was very helpful and explained everything very clearly and easy to understand

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Very helpful in guiding me through the options and providing the best cover/value

Reply from Usay Compare
Had issues with my direct debit, Usay phoned me in May to say my insurance was cancelled in Feb, They said they would look into it and come back to me, which I agreed to. Without any phone call back they just took 4 lots of £90 out my account (£360) on the 12th of June. They had no right. I complained. They agreed to reimburse me and would phone me to discuss and then investigate my complaint. Its now 22nd June. I have not received my money back and no one has called me. Shocking behaviour to start followed by non existent customer service . How do these companies accept this kind of behaviour.

Reply from Usay Compare
Excellent and prompt service by experts in the insurance business.

Reply from Usay Compare
Having been put off by other medical-insurance brokers, Usay's Brandon Beak worked hard to gain my confidence. He was friendly, professional, listened to my requirements, and answered my many questions, giving clear pros and cons for different options. I wouldn't hesitate to recommend him.

Reply from Usay Compare
Michael was brilliant made chosing health insurance clear ,precise and help me understand the cove fully.

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Jess was polite and easy to understand.
There was no rush and she helped me to decide which would be best for myself and my husband.

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Great service. Charlie was very knowledgeable and understood my situation and requirements. All the T&C's were explained and my policy was taken up.

Reply from Usay Compare
Paul Williams did a good job of advising on the options and explained the benefits of the cover. He wasn’t pushy and allowed me time to absorb the quote.

Reply from Usay Compare
Prompt and attentive. Clear and concise. A small issue with the proposed supplier, although irritating, was resolved , but for a while it removed some of the shine.

Reply from Usay Compare
After enquiring, I received a call the next day from Denis. He went through the details in a clear and detailed manner giving options relevant to what I was looking for. Information was promptly emailed and queries dealt with the next day. I now have private health insurance thanks to Denis who made it an easy process.

Reply from Usay Compare
We contacted Usay for advice on changing our Health Insurance provider and we were called back quickly by Trevor (L) who immediately put us at ease and asked in depth questions about the sort of personal cover we were seeking and after much discussion he came up with a plan that fitted us perfectly at a very competitive price. So far he has delivered everything he said, as we received the paperwork within a day. Excellent friendly and efficient service all round on his and Usay’s part. C&A

Reply from Usay Compare
Kai was very approachable, knowledgeable and helpful. His consideration and advice were superb. I would highly recommend him.

Reply from Usay Compare
Advisor sam really helpful and answered all my questions. Explained things very carefully and in language I could understand. Extremely patience and kind listen to what I wanted from insurance and found the right policy for me. Didn't try to oversell. Would recommend to anyone.

Reply from Usay Compare
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