USB2U Reviews 

7,645
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the professional, efficient, and faultless approach from start to finish. Many people are highly satisfied with the top-class product quality, noting that items are well-built, look fantastic, and are always up to scratch for their needs. Reviewers frequently commend the helpful and responsive staff for their excellent communication and patience throughout the entire process. Additionally, consumers appreciate the impressively quick delivery service, with many orders arriving on time or even earlier than expected, consistently meeting tight deadlines and urgent requirements.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the quality and appearance of items... See more

Service

Users describe positive interactions with service, consistently highlighting its promptness, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their promptness, efficiency, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Consumers consistently express satisfaction with product quality, noting that items are always up to scratch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are small natural history film company, who for 20 odd years have issued our documentaries on DVD's as Collectors Boxsets. Last year we made the decision to phase them out and replace them with USB... See more

Rated 5 out of 5 stars

We’re really pleased with the quality of the USBs we ordered, especially at the price point. The whole process was slick, straightforward and handled in a friendly, professional way. Turnaround was im... See more

Rated 5 out of 5 stars

Everything about our order was great. We came to USB2U when another supplier let us down and we were looking for branded items as part of a new office move - so speed and quality were really importan... See more

Rated 5 out of 5 stars

The boxes are so well built, the lid easily opened and closed, the etch is consistent, overall its the best usb box Ive bought in the last five years. The customer service is excellent, prompt, polite... See more


Company details

  1. Promotional Item Store
  2. Drives and Storage Service
  3. Promotional Products Supplier

Written by the company

Here at USB2U we offer top quality promotional tech gifts including branded USB sticks, branded power banks, headphones, cables, speakers and packaging, all printed or engraved with your company logo. We offer a 24hr express service allowing for a speedy turnaround on many of our products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(7,645)

125 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience working with Tristan…

Great experience working with Tristan at USB2U, and very happy with the final product we received.
Good communication throughout and quick to answer any questions or adjustments needed in the process.

We would recommend for businesses looking for premium branded USBs.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

I worked with Karen to get UBSs for…

I worked with Karen to get UBSs for marketing material for myself employed business. She was incredibly supportive and friendly and helped deliver a really sleek and professional design that exceeded my expectations.

I highly recommend Karen and USB2U

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Tristan was really responsive, and the order was turned around super fast for my deadline. From enquiry to proof to approval in about 3 hours.

Excellent product, too!

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

USB2U helped us make a big gamble pay off.

We are small natural history film company, who for 20 odd years have issued our documentaries on DVD's as Collectors Boxsets. Last year we made the decision to phase them out and replace them with USB sticks. The gamble has paid off handsomely and USB2U were with us all the way with this risky transition. Thank you Tristan.

January 19, 2026
Rated 5 out of 5 stars

I have used USB2U for many years now…

I have used USB2U for many years now and have never been let down. I have ordered everything from simple USBs with a logo to a customised USB modelled to one of our products (it looked so good), every time I have been happy with the product received and the service from the team.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

USB2U was an excellent company to use

USB2U was an excellent company to use. Tristan was very helpful and friendly. I ordered some personalised USB sticks from them, everything was seamless from the start to finish. Delivery via DPD was excellent as well. I would definitely recommend them.

January 19, 2026
Rated 5 out of 5 stars

Great service from USB2U Team

Great service from USB2U Team for Komori. Everything was handled quickly and professionally, with clear communication throughout. The whole process was easy and hassle-free, and the support was really helpful. Would happily use them again and recommend them to others.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely faultless service from start…

Absolutely faultless service from start to finish! They helped me get my order delivery on Time and exactly what I’m envisioned - and delivered in time for Christmas at very short notice!!! brilliant pricing, and perfect quality!! five stars all the way!!

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

First class service

Tristan had my quotes through quickly, I sent my company logo, got everything proofed and the USB were printed and shipped. Delivery within a few days which I was not expecting. First class service and very professional to deal with. Will definitely be a returning customer.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Really happy again with my order from…

Really happy again with my order from USB2U. This is my second time ordering custom USB sticks and matching giftboxes for my business. I really appreciate the straight forward re-ordering and design process. Delivered quickly, well packaged and completed to a brilliant standard.

December 15, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look