USB2U Reviews 

7,645
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the professional, efficient, and faultless approach from start to finish. Many people are highly satisfied with the top-class product quality, noting that items are well-built, look fantastic, and are always up to scratch for their needs. Reviewers frequently commend the helpful and responsive staff for their excellent communication and patience throughout the entire process. Additionally, consumers appreciate the impressively quick delivery service, with many orders arriving on time or even earlier than expected, consistently meeting tight deadlines and urgent requirements.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the quality and appearance of items... See more

Service

Users describe positive interactions with service, consistently highlighting its promptness, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their promptness, efficiency, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Consumers consistently express satisfaction with product quality, noting that items are always up to scratch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are small natural history film company, who for 20 odd years have issued our documentaries on DVD's as Collectors Boxsets. Last year we made the decision to phase them out and replace them with USB... See more

Rated 5 out of 5 stars

We’re really pleased with the quality of the USBs we ordered, especially at the price point. The whole process was slick, straightforward and handled in a friendly, professional way. Turnaround was im... See more

Rated 5 out of 5 stars

Everything about our order was great. We came to USB2U when another supplier let us down and we were looking for branded items as part of a new office move - so speed and quality were really importan... See more

Rated 5 out of 5 stars

The boxes are so well built, the lid easily opened and closed, the etch is consistent, overall its the best usb box Ive bought in the last five years. The customer service is excellent, prompt, polite... See more


Company details

  1. Promotional Item Store
  2. Drives and Storage Service
  3. Promotional Products Supplier

Written by the company

Here at USB2U we offer top quality promotional tech gifts including branded USB sticks, branded power banks, headphones, cables, speakers and packaging, all printed or engraved with your company logo. We offer a 24hr express service allowing for a speedy turnaround on many of our products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

8K reviews

5-star
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Asks customers to review

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How this company uses Trustpilot

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5.0

All reviews

(7,645)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Theses guys were competitive with their…

These guys were competitive with their prices compared with others in their field and quality of kit is very high , our marketing items arrived fast and our account manager Tristan was always responsive on email to keep up the communication

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

AWESOME

Tristan and the team were awesome. Quick in responding. I had such a tight turnaround, and I got them bang on time.

High recommend. They look awesome.

thanks guys
:-)

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Super Helpful Team!

Super Helpful Team!

From placing a quote, designing the product to delivery, our account manager Tristan was beyond helpful, responsive and patient! Would recommend to anyone.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and efficient service

Was running low on personalised USB stock for my photography business and so contacted Tristan from USB2U who I have ordered previously from and they quickly put my order through, so there was no delay to my business deliveries…fantastic service and happy to recommend this company

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer

The speed at which USB2U placed & processed my order is a rarity these days.A job other organisations needed 10 working days to complete was done in about 12hrs.I own a business & they should teach me such efficiency :)

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products and great service

Excellent products and great service. I am so pleased with how my gift sets look and I know my customers will really like them. I would highly recommend Karen and the team at usb2u

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Returning customer

Returning customer, in a way that says it all. Requested updated quote received with 4 hours, Ordered on 5/11 delivered 13/11 . All perfect. Can you wish for more. Delighted as usual.
Vulcan to the Sky Trust

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

Had a very short turnaround to get some gadgets branded and came across this site, so I decided to give it a try. I’m really glad I did! The team was incredibly quick, responsive, and genuinely pleasant to work with. The products arrived right on time, exactly as promised, and they looked fantastic. Overall, a great experience. Highly recommended!

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Tristan Heard 5*

Dealt with Tristan Heard, who was super from start to finish. Order went through quickly and delivery was swift.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE

Easy ordering, great product and fast delivery. Happy customer that will return.

September 22, 2025
Unprompted review

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