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Rated 5 out of 5 stars

This online beauty supply store is excellent, products are original,shipping is super fast and oh my their packing is so encouraging like your product is carefully handled,I'm so pleased with my pur... See more

Rated 1 out of 5 stars

I really wanted to like US Beauty Bazaar. They have great prices and shipping speed was nice. However, their customer service department is subpar at best. I contacted them regarding dissatisfaction... See more

Rated 2 out of 5 stars

Unless you want to loose money and not hear anything dont order from tis site. order 198436 I made an order 8th and never heard anything till I pushed for an answer on 11th May. I only heard bec... See more

Company replied

Rated 1 out of 5 stars

I made an order and payed for a three days express delivery over a month ago, I still haven't received anything. I sent a couple of emails, but no response. Very poor customer relations.

Company details

  1. Health and Beauty Shop

Information provided by various external sources

One stop to shop wholesale prices on hair care, skin care and health & beauty products


Contact info

2.5

Poor

TrustScore 2.5 out of 5

292 reviews

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Rated 2 out of 5 stars

Poor Communication and delayed orders

Unless you want to loose money and not hear anything dont order from tis site. order 198436

I made an order 8th and never heard anything till I pushed for an answer on 11th May. I only heard because there was error their site which I reported. My order was cancelled with no explanation.

Th customer service is exceptionally poor though I was refunded after emailing about the progress of my order.

May 12, 2021
Unprompted review
Usbeautybazaar logo

Reply from Usbeautybazaar

Dear Customer,
Thanks for your feedback, can you please let us know your order number, it will help us to reply you with exact information

Thank you.

Rated 1 out of 5 stars

This will be the last time I will be…

This will be the last time I will be buying anything from this bulshit website. I order extreme glow soap for almost one week now, and it has still not been shipped. How can it be the same US and order has not been shipped for almost a week??? If you are not ready for business better not take people’s money!

April 21, 2021
Usbeautybazaar logo

Reply from Usbeautybazaar

Dear customer,
Your last order was on 14th December 2020 and you received package on December 16, 2020

Please find the below url for your shipment
https://www.fedex.com/fedextrack/?trknbr=781384387390&trkqual=2459198000~781384387390~FX

Rated 1 out of 5 stars

I ordered 23 items with 2 separate…

I ordered 23 items with 2 separate order numbers. When I saw the 📦 from post office I signed n received my package but when I opened it only 6 items, 17 items were missing. I have send multiple emails with the ID NUMBER and all the missing items but to no avail.
They send me an email that every item has been delivered, which is a lie.please a lot of complaints about your delivery system. I am asking for justice. How can you include all items delivered when you know you put only 6 items. Where is my balance items. Please I am extremely disappointed. You are acting fraudulent. This is stealing by tricks. I need my balance items.
You never reply emails and keeping people in suspense.

April 20, 2021
Unprompted review
Usbeautybazaar logo

Reply from Usbeautybazaar

Dear customer,
Please let us know your order number, it will help us to investigate and resolve your issue, please let us know which email did you use to send the queries?

Need assistance, please send your email to info@usbeautybazaar.com

Rated 1 out of 5 stars

I never received my order and they…

I never received my order and they didn’t respond to any of my emails

March 14, 2021
Unprompted review
Usbeautybazaar logo

Reply from Usbeautybazaar

Dear Customer,

Can you please let us know your order number, it will help us to find the status of your order, please send all your queries to info@usbeautybazaar.com...we will try to resolve this issue as soon as possibe

Rated 5 out of 5 stars

I have been a loyal and long time…

I have been a loyal and long time customer of Usbeauty Bazaar and I must say that they do an exceptional job with making sure products get to delivered to their customers on time as well as make sure any questions or issues are taken care of and solved. I have not had any issues with this company and all products are good quality.

March 1, 2021
Rated 1 out of 5 stars

Refund! I didn’t get my package

I didn’t get my package, it wasn’t even delivered to me, it came to my state post office but was returned back to the sender and I don’t know why. I didn’t get my package and I want a refund 9400111899220620071060 is my tracking number for my package

March 1, 2021
Rated 1 out of 5 stars

That website is fake I didn't get my…

That website is fake I didn't get my products and I spent a lot of money

February 28, 2021
Unprompted review
Usbeautybazaar logo

Reply from Usbeautybazaar

Dear customer,

Sorry for the inconvenience,

Can you please let us know your order number?

Or please send your queries to info@usbeautybazaar.com, surely will help you out from this issue.

Rated 1 out of 5 stars

RUN FAKE AND USED PRODUCTS

RUN . I BOUGHT TWO PRODUCTS FROM THEM THEY FIRST SENT ME A HALF EMPTY USED BOTTLE OF PRODUCT. THE OTHER ONE IS FAKE. DONT WASTE YOUR MONEY.

February 24, 2021
Unprompted review
Usbeautybazaar logo

Reply from Usbeautybazaar

Thanks for your feedback,
Can you please let us know your order number and issue to info@usbeautybazaar.com, surely we will help you to fix the issue,

Please note that we are not selling any fake products,

If you are not satisfied with the quality or performance of the product and have exceeded the allowable 15 day return time limit, you will need to contact the direct manufacturer of the product regarding issues.

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