USB Phone World Reviews 

76
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Worst customer service I have ever experienced. They sent me a laptop battery which would not take a charge and I returned to them via US mail, but numerous phone calls and e-mails have not resulted... See more

Rated 4 out of 5 stars

Got the product I needed at a reasonable price. Delivery time was a bit slower than advertised. It took about 5 days longer than advertised for regular ground delivery. Don't know if I would have r... See more

Rated 5 out of 5 stars

I still use my first-version MacBook Pro laptop and every year, it needs a new battery due to computer issues that are no longer serviceabie by Apple. USBPhoneworld has the batteries in stock. Twice I... See more

Rated 1 out of 5 stars

I ordered and payed a computerbattery from usbphoneworld, but they send a wrong battery. They acknowledged the fault and promised to deliver a new one, Now 6 months later we still have not received o... See more

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2.7

Poor

TrustScore 2.5 out of 5

76 reviews

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2.7

All reviews

(76)

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Rated 5 out of 5 stars

Price - Product - Prompt: PERFECT

We were in a pickle. Our laptop had a dead battery. We
checked the companies and the ratings and landed on USB Phone world.
We wanted a good product at a good price and we needed it right away.
We found it all in USB Phone world.

Thanks,

fishfurfun

March 25, 2014
Unprompted review
Rated 5 out of 5 stars

excellent service.

I needed a new battery for my HP laptop. They found a heavier duty one
for only a few dollars more than the regular one. Got it in just a few days too.
Great service and also it was live chat on the internet too. You can't beat that.

March 25, 2014
Unprompted review
Rated 5 out of 5 stars

great experience

I received the correct product in a timely manner. The product worked as expected and I would not hesitate ordering from this company again

March 25, 2014
Unprompted review
Rated 4 out of 5 stars

Got the product I needed at a reasonable price.

Got the product I needed at a reasonable price. Delivery time was a bit slower than advertised. It took about 5 days longer than advertised for regular ground delivery. Don't know if I would have received it sooner if I paid extra for faster delivery or it the delay was caused by lack of product availability.

March 25, 2014
Unprompted review
Rated 4 out of 5 stars

Worst Scam I have encountered See Update 3/29/14 Called me to make things right.

Update 3/29/14:
Mr. Un just called me at 8:00 pm on a Saturday night. He felt bad that things had gotten so bad and promised to reorder my new battery in 2 weeks and I will send him the first one. We had a death in the family and my computer is dead ,so Mr. Un. Promised to get it to me as soon as possible even though it may cost more. I greatly appreciate the phone call
Original post:
I feel like I have been trying to call a company working out of the GARAGE. No one called me back after several messages left. I also sent several emails never to have someone take care of the problem. Each time I received the same response (Someone will get back to you the next business day.). They never did. They sent me a battery that does not fit into my computer and will not resolve the problem. They have no CSR's - Just Voice Mail and they do not call back. I even left my work number and home phone. They never called as promised. It's a SCAM. I am out $50.00. It's almost a month.

March 24, 2014
Unprompted review
Rated 5 out of 5 stars

A good replacement for the original

I bought a replacement battery for my Dell Mini 10 from USB Phone world. It performs as well as the original at a very reasonable price. The construction quality and fit were excellent and customer service regarding a minor problem was fast and excellent. I would buy from this company again.

March 24, 2014
Unprompted review
Rated 3 out of 5 stars

Mixed feelings toward this company.

My first purchase from USB Phone World was quite pleasant. I placed my order and received within the week. Which is why I placed a second order. This was a terrible experience. The only e-mail I received was the automatically generated one after placing my order. After over a week had gone by, I contacted them to check the status and was told that I would receive my order in three days. I allowed a couple of extra days, and contacted them again since I hadn't received anything. I was then told it was on back order and that I would receive it the following week. At this point, I told them to cancel the order, which they did promptly. So, I guess that part is good. Unfortunately, they've lost any future business from me.

March 24, 2014
Unprompted review
Rated 5 out of 5 stars

Out of several online companies I ordered through, this was the ONLY battery that fit my laptop, and had the power I desired.

When the battery died to my laptop, an HP Pavilion, I first checked around town to locate a replacement. When unable to do so, I then went to the internet. At the time I didn’t realize my laptop required one that isn’t easily found. Because of this I made many costly mistakes before coming across USB Phone World. When going through their wide assortment of batteries I found one that looked like the battery that had come with the laptop, and ordered it. I have had it now for awhile, and I’m very pleased with my purchase, and how quickly they processed the order.

March 24, 2014
Unprompted review
Rated 5 out of 5 stars

Simple. Quick. Reliable.

I bought a replacement charger for my laptop. My dog had just chewed through my last one. I was bummed because the last time I had to replace one it was very expensive. USB Phone World had the exact same charger for $56 less than I paid in store. It also arrived the very week I ordered it. Excellence in service.

Thank you, USB Phone World.

March 24, 2014
Unprompted review
Rated 5 out of 5 stars

no hassle purchase

USB Phone World replaced a defective part for me immediately, no questions asked. Very pleasant to deal with!!

March 24, 2014
Unprompted review
Rated 5 out of 5 stars

Ordered, Received, Performed as Expected

I still use my first-version MacBook Pro laptop and every year, it needs a new battery due to computer issues that are no longer serviceabie by Apple. USBPhoneworld has the batteries in stock. Twice I have ordered from USBPhoneworld and twice I have promptly received what I ordered. Both times, the battery performed as I expected it to. That's good enough for me and easy to recommend USBPhoneworld for an old-timer MacBook Pro with an OS X (Version 10.4.11) like mine.

March 24, 2014
Unprompted review

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