We have used USRentacar for all our car hire in the USA for years. They are super helpful, and really responsive with queries. They are also great value for money, which is a huge plus. I love that th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Completely stress free booking. Ordered car pick up from Miami beach and dropped off at Miami airport 3 days later. Took 5 minutes to book in at pick up, and literally 1 minute on returning. No hassle... See more
Excellent service. Website very user friendly. Always get a competitive price. I take out gold cover which includes everything I need. It’s great booking with a company which has everything covered as... See more
I've used Usarentacar many times now and have always been happy with their service. I always check alternatives who may initially appear cheaper but by the time you have chosen all the normal extras t... See more
Company details
Information provided by various external sources
Car Hire in the USA and Florida with U.S. Rent A Car
Contact info
Westmead House, GU14 7LP, Farnborough, United Kingdom
- 0845 226 8523
- info@usrentacar.co.uk
- www.usrentacar.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy booking, but no confirmation
Easy booking, but did not receive confirmation. Had to log into account to look if booking is confirmed, while credit card was already charged. Overall not a big issue, but can improve.
Excellent service
Great rates and easy to use website
I have used usrentacar.co.uk on a number of occasions in recent years,the website is straightforward and easy to use. The rental rates for convertibles in Fort Myers, Florida are very competitive and show a significant saving on other rental companies.
Have used this company many times
Have used this company many times. Always a fair price, cheaper than other places anyway. Staff are pleasant to deal with. The only negative I would say is that a couple of times I've extra charges made to my card after the rental ends, which have been incorrect, and while they have tried to help me resolve the problem we have been somewhat abandoned and had to sort it out ourselves. The selection of cars and rental companies are good though and never a problem with the paperwork
Check the vehicle has an on-board satnav!
Easy online booking experience with quick confirmation. However, it would be helpful for hirers to know if the vehicle has an on-board satnav before booking as this will save them $17.99 a day to hire one from the rental company which is what Thrifty wanted to charge us
Easy to book and pick up
Easy to book and pick up, used machine at pick up that wouldn't complete transaction but employee at counter more than happy to help out. Super quick and easy to drop off.
I have been using this company for many…
I have been using this company for many years now no complaints its
They deal with everything very efficiently and are very keen to help
Easy to use website all upfront costs nothing hidden def a plus when trying to hire a car
Always the best prices when I compare…
Always the best prices when I compare the market.
Very helpful when I had to change the dates of my hire due to a flight change via their helpdesk.
Good price when booking and like the…
Good price when booking and like the all inclusive packages offered.
Best Prices
Always the best value deal available. Easy to navigate website.
Was easy to book but check the small print
Was easy to book but some details hidden in the small print.
Price quoted to pay was not the final price as one-way travel plus tax (rate of which was not shown so could be anything) will be charged locally. This is fine, but in effect the actual cost doubles.
I wish this was shown on the website clearly as a TOTAL figure for the WHOLE trip then you could compare more easily with other sites.
Great Company
Great service and very easy to deal with. Would recommend this company to everyone.
Very good deal easy to book
I found the web site not particularly…
I found the web site not particularly intuitive, but i’ve Used us rentacar for the majority of my us holidays. I like the fact it’s sorted up front and have no need to go through the hard sell of the car hire companies in the airport. Car a always ready when we land and package makes dropping off so easy
Chris
I have used Usrentacar for several years, always great service and quick response to queries.
I have used this company for many years…
I have used this company for many years and find them efficient and cost effective.
I have no hesitation in recommending them and I will continue to use them for all my USA trips.
Happy with the experience and deal.
Happy with the experience and deal.
However being a national company the one way charge of $500 is ridiculous
ticked all my boxes
got a car at a very good price, with everything explained as to what my package included
Quick and easy to navigate sourcing for…
Quick and easy to navigate sourcing for the transport we needed and the cheapest all inclusive deal I could find. Used them several times with no problems.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








