Valued Opinions Reviews 

802
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quick response times and efficient customer service, noting that issues are often resolved swiftly and satisfactorily. Many users also find the surveys engaging and easy to complete, appreciating the variety of options and the ability to earn rewards. Conversely, a small portion of people felt dissatisfied with the user experience, often being screened out of surveys late in the process or having accounts suspended without clear reasons, leading to concerns about lost earnings. Some customers also reported unresponsive customer support and technical problems with the website or login functionality.

What people talk about most

Customer service

Users describe ambiguous interactions with customer service, with many reviewers reporting positive... See more

Website

Customers consistently note ambiguous experiences with the website, with many praising it as a good or... See more

User experience

People report ambiguous experiences with user experience, with some reviewers enjoying the surveys and... See more

Response time

Consumers find response times to be positive, with many reviewers praising the quick and efficient support... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising the excellent, speedy, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I'd give it higher but for the fact that I'm getting much fewer surveys to participate in, and a company that I redeemed survey points through has been removed. However the response when notified of... See more

Rated 3 out of 5 stars

This is a legit site which I've made a decent amount via over the last couple of years, if you are happy with e giftcards for your opinions then it's a great site until you get the surveys where you c... See more

Rated 2 out of 5 stars

After many years of using Valued Opinions, there seems to be a change in their support when issues with surveys happen. My recent experience was to complete a survey, over 20 minutes and not be rewa... See more

Rated 2 out of 5 stars

Ive been with them for about 2 to 3 months and this is the survey site i would get the most surveys on, now all of a sudden i go from about 4 or more a day to 3 a week, and half of those im screened o... See more


Company details

  1. Money & Insurance

Information provided by various external sources

Valued Opinions is a market Research panel that offers our valued members great rewards and gift vouchers in exchange for taking surveys. Getting started is easy - simply sign up and start earning today!


Contact info

3.5

Average

TrustScore 3.5 out of 5

802 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.5

All reviews

(802)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't waste your time

What a scam. After earning $17 in a couple of days, I stopped receiving surveys and was unable to cash out because my account was put under a "72 hour review". It has been months, and I never heard back from support. Don't waste your time.

April 27, 2025
Unprompted review
Rated 3 out of 5 stars

Support needs loads of improvement

There is absolutely zero support.
Submitted multiple support emails with zero responses
Even after completing multiple surveys, my account is not "verified" so I am unable to redeem any rewards.

After about two weeks, received an email that I am verified

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

What a waste of time

What a waste of time. You can't get a survey, or you do a survey only to be told you don't fit the criteria. For $1 a 10 minute study it's just not worth logging in and wasting your life let alone signing up. :(

April 6, 2025
Unprompted review
Rated 1 out of 5 stars

Scam site

I have over $100 sitting in my account but can't get any vouchers as there is a 72 hour review notice that keeps coming up. I have contacted them twice. Haven't heard anything back. Complete waste of time!!

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Payouts Suck

The rewards versus the amount of time spent is a scam, last one I opened was $2 rewards for 15 mins, that would make $8 per hour the questionnaire took over 30 mins then displayed a screen stating we had to finish it early so I got 5c. Really pathetic payout for the time spent on it.

March 2, 2025
Unprompted review
Rated 1 out of 5 stars

This is such a scam!!!!!!

This is such a scam!!!!!!
72 hours to "verify".
An absolute waste of time!!! You do their surveys to then be disappointed and frustrated!!!!!!!!

February 22, 2025
Unprompted review
Rated 1 out of 5 stars

Incompetent survey company

I have been diligently answering surveys and all of a sudden I can't access my account anymore. I have emailed support and told me my account has been suspended as I violated something in their Terms and Conditions. I have asked them which clause I violated and they can't even pinpoint what the one is. I have $130 in my account and gone to waste. Stay away from this company if possible.

February 13, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute waste of time - avoid!

Used to be great, however, in the last few months almost every survey will get to 80% or complete, then suddenly close and tell me I don't qualify to do the survey. Have made multiple complaints to customer service but have had no response. Absolute waste of time to give companies all my information for no reward. Disgusting that Valued Opinions is allowing this.

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

Same shit different user

Same shit different user. Spent weeks earning enough points for jb hifi vouchers and...nope. come to redemption time, nothing. Scammers. Beware. Don't waste your time.

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

Since when is 72 hours a week or more

Since when is 72 hours a week or more? Having painstakingly (and tediously) filled out surveys for months, when I finally reach the amount of points needed for a voucher, I am told that as a 'new account' I have to go through a verification process. Two major problems with this. Firstly, I have been waiting over a week, not the 72 hours advised for verification, but secondly (and more importantly), how is mine a 'new' account, when I have been filling in their boring surveys for so long?

Either this is a scam, or it's incompetently managed. Either way, AVOID.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Definitely not a scam.

Like a few other people I also experienced the 72 hour verification delay, but once contacting through the support available the issue was solved within the day. Definitely not a scam, I have redeemed $100 in vouchers in the last month and it is a great help towards purchasing things a desire. Thanks valued opinions :)

November 13, 2024
Unprompted review
Rated 1 out of 5 stars

They are scammer's at best

They are scammer's at best! There's probably a lot more I could say but my review would then become redundant.
They make you verify in order to redeem but then their site is set up to keep telling you, for days and days that you're under review for 72 hours. I've been getting that message for the last week at least.
It's all rubbish and I'd recommend you stay well clear.
Fraudulent

September 2, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE! Worst survey site!

Do not use! Spent half a day filling in surveys and when it did come to withdrawal time they suspended my account and took four days before notifying me that they “permanently suspended” account. This is because I am not a citizen but a resident.

Disgusting. Especially when you consider how many survey providers (taken via their site) now have my data, and how much time I spent.

Not to mention the “customer service” is awful.

Will be reporting them.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great rewards

I havr been a member for 7 years and really enjoy earning a bit of extra cash. There are always survey available and the value is great compared to some other panels.

October 1, 2023

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