Valued Opinions Reviews 

797
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the quick and efficient responses from customer service when issues arise, often finding their concerns resolved promptly and to their satisfaction. Reviewers also find the website easy to use, with a good variety of surveys that are interesting to complete and offer fair rewards. However, some people were dissatisfied with the service, reporting issues where surveys would disqualify them after significant time investment, leading to unrewarded effort. There are also complaints about customer support being unresponsive or unhelpful, with some users experiencing account suspensions without clear explanations. Additionally, some reviewers noted a decrease in survey availability and difficulties with website functionality, such as login problems or system downtime.

What people talk about most

Customer service

Users describe ambiguous interactions with customer service, with many reviewers reporting positive... See more

Website

Clients share ambiguous opinions on the website, with some reviewers finding it to be one of the better... See more

User experience

People report ambiguous experiences with user experience, with some customers enjoying surveys and the extra... See more

Response time

Customers generally report positive experiences with response times, with many praising the speed and... See more

Service

Consumers find service to be ambiguous, with some reviewers praising the excellent, speedy, and efficient... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I'd give it higher but for the fact that I'm getting much fewer surveys to participate in, and a company that I redeemed survey points through has been removed. However the response when notified of... See more

Rated 2 out of 5 stars

After many years of using Valued Opinions, there seems to be a change in their support when issues with surveys happen. My recent experience was to complete a survey, over 20 minutes and not be rewa... See more

Rated 2 out of 5 stars

Ive been with them for about 2 to 3 months and this is the survey site i would get the most surveys on, now all of a sudden i go from about 4 or more a day to 3 a week, and half of those im screened o... See more

Rated 5 out of 5 stars

I have been with VO for many years and never had any disappointing encounters with them. If you need to contact them it's easy and they listen. You can make your own choices of surveys you want to par... See more


Company details

  1. Money & Insurance

Information provided by various external sources

Valued Opinions is a market Research panel that offers our valued members great rewards and gift vouchers in exchange for taking surveys. Getting started is easy - simply sign up and start earning today!


Contact info

3.5

Average

TrustScore 3.5 out of 5

797 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(797)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

QUICK and EFFICIENT Support as Always

As is always the case, whenever I contact the Valued Opinions team for support, they meticulously investigate my reason for contacting them, and deal with it quickly, efficiently, and to my full satisfaction.
Steve M

June 29, 2026
Unprompted review
Rated 4 out of 5 stars

So far so good

Im enjoying the surveys and getting a little extra income is a bonus. The only issue I've had so far was with one egift card it wasn't set up correctly so I couldn't open it. I contacted Valued Opinions and they sorted it out very quickly and efficiently, I was quite impressed with the speed my problem was sorted. I dont have any suggestions at this stage, keep the surveys coming through.

June 29, 2026
Unprompted review
Rated 2 out of 5 stars

After many years of using Valued Opinions

After many years of using Valued Opinions, there seems to be a change in their support when issues with surveys happen. My recent experience was to complete a survey, over 20 minutes and not be rewarded. I was amazed when I was told you can actually complete a survey and not be rewarded. This in my view is unacceptable and I have posted this review to make others aware of this change. See below for the Valued Opinions response.

“We understand how disappointing it can be to spend time on a survey only to be disqualified. Some surveys have their own qualifying or quality check questions, which may not refer to your profile data. Because of this, you might be disqualified at the start, somewhere in the middle, or even near the end of a survey. In some cases, a survey may allow you to complete it without awarding points”

June 20, 2026
Unprompted review
Rated 1 out of 5 stars

I cannot recommend this service

I cannot recommend this service, as my experience, similar to that of other users, involved an unexpected account suspension after years of participation, which prevented me from accessing my accumulated rewards.

It appears they have been kicking long term members out for no reason

June 22, 2026
Unprompted review
Rated 1 out of 5 stars

absolutely disgusted

i have been using valued opinions since 2008 and never had any issues until last week when i was unable to log in to my account, i sent numerous emails and got no reply, i then conatcted through facebook and got the reply that my account has been banned due to incorrect answers to surveys which is absolutely rubbish ive been doing surveys for years and never once had any issues then all of a sudden their system has flagged something up, they will not listen to me and told me that not their problem, i wouldnt recommend using their platform as they seem to lie and scam people for information then not pay. will never use them again... stay clear !!!!

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

Been doing surveys for years

Been doing surveys for years. Just been suspended for violation. Lol
What violation? They hate when users make money off their site. You start doing good, you will be removed. And they don't reward you most times for surveys. Waste of time

June 14, 2026
Unprompted review
Rated 5 out of 5 stars

Can't be beaten.

They continually have surveys available at what would appear to be at a reasonable/better reward rate compared to other sites/programs and are one of the fastest, if not the fastest to pay when a redemption is requested. I just had a problem with the Flexi e-gift site they use but they had it sorted within a couple of days of being notified. This was not a problem caused by them and congratulations to them for sorting it so quickly, great customer support!

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Company

I am really enjoying doing these surveys and getting paid for it. I like that when I contact Valued Opinions they reply and sort out in a timely manner

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

No common sense

After many years with valued opinions they introduced a new verification system and then told me I am suspended from my account due to their system detecting ' account violations'. No further explanation and don't seem to care.
Looks like other people having same problem.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

I JUST LOVE SURVEYS

I JUST LOVE SURVEYS THE REWARDS ARE VERY SATISFYING. IVE BEEN A MEMBER FOR A NUMBER OF YEARS NOW AND WILL CONTINUE TO ENJOY THE EXPERIENCES

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

Don't take surveys

Don't take surveys - NO rewards!!!!
I haven't been able to redeem my reward for several days!!! I wrote to the help desk and did everything I could, but still nothing!!! I replied saying it wasn't working, and I got a message again telling me to do the same thing as before - clear my history, cache, and cookies!!! Treat survey takers NOT SERIOUSLY!!!! Ignoring their messages and not reading them!!!! And after a few days, my gift card icons still don't work!!!!

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

I have been a user of Valued Opinions…

I have been a user of Valued Opinions for a number of years and I am very pleased with them. I have encountered occasional problems but the customer service team has always sorted this out quickly for me or on occasion explained to me what I was doing wrong (in most cases completing surveys too quickly or answering too repetitively). Overall I am 100% satisfied with Valued Opinions and the vouchers I have earned have helped me by adding to my income.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely unacceptable experience

After spending time completing surveys in good faith and earning over £10, my account was suddenly blocked following a so-called “identity verification” process. All the documents I provided are completely genuine, yet I was told I “failed” verification with no meaningful explanation.
No transparency, no proper review, no support, just a generic rejection and locked earnings.
This feels extremely unfair and disrespectful towards users who invest their time on your platform. If there are issues with verification, at the very least there should be a clear explanation and a proper manual review process. Instead, everything is handled in a vague and dismissive way.
At this point, it’s hard not to question the legitimacy of the process when users are denied access to earnings without proper justification.
I will be escalating this issue further, as this is not an acceptable way to treat users.
Avoid if you value your time.

May 22, 2026
Unprompted review
Rated 4 out of 5 stars

Sharing info

It is SO good to be able to share thoughts or ideas that may be helpful to others and it is also a big help for those now retired to be able to spend it on gardening, which is my main hobby!

May 4, 2026
Unprompted review
Rated 2 out of 5 stars

Ive been with them for about 2 to 3…

Ive been with them for about 2 to 3 months and this is the survey site i would get the most surveys on, now all of a sudden i go from about 4 or more a day to 3 a week, and half of those im screened out of, not sure whats going on but im not getting anywhere with them for the last 2 weeks.

April 20, 2026
Unprompted review

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