Valued Opinions Reviews 

801
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the prompt and efficient response times when they encounter issues, with many finding their concerns resolved quickly and easily. People also appreciate the variety of interesting surveys available, making it an enjoyable way to earn rewards. Reviewers often highlight the fairness of the rewards and the overall ease of using the platform. However, some customers noted dissatisfaction with surveys screening them out late, often after significant time investment, without proper compensation. A few people also felt that customer support was unresponsive or unhelpful in resolving issues. Additionally, some users experienced unexpected account suspensions or terminations without clear explanations.

What people talk about most

Customer service

Customers consistently note ambiguous experiences with customer service, with many reviewers praising the... See more

Website

Reviewers highlight ambiguous aspects of website. Many customers praise the website as a good and legitimate... See more

User experience

Reviewers mention ambiguous feedback about user experience, with many expressing satisfaction with the... See more

Response time

Users describe positive interactions with response times, with many reviewers highlighting the quick and... See more

Service

Consumers find service to be ambiguous, with some reviewers praising the excellent, speedy, and efficient... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I'd give it higher but for the fact that I'm getting much fewer surveys to participate in, and a company that I redeemed survey points through has been removed. However the response when notified of... See more

Rated 3 out of 5 stars

This is a legit site which I've made a decent amount via over the last couple of years, if you are happy with e giftcards for your opinions then it's a great site until you get the surveys where you c... See more

Rated 2 out of 5 stars

After many years of using Valued Opinions, there seems to be a change in their support when issues with surveys happen. My recent experience was to complete a survey, over 20 minutes and not be rewa... See more

Rated 2 out of 5 stars

Ive been with them for about 2 to 3 months and this is the survey site i would get the most surveys on, now all of a sudden i go from about 4 or more a day to 3 a week, and half of those im screened o... See more


Company details

  1. Money & Insurance

Information provided by various external sources

Valued Opinions is a market Research panel that offers our valued members great rewards and gift vouchers in exchange for taking surveys. Getting started is easy - simply sign up and start earning today!


Contact info

3.5

Average

TrustScore 3.5 out of 5

801 reviews

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No recent history of asking for reviews

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3.5

All reviews

(801)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Sharing info

It is SO good to be able to share thoughts or ideas that may be helpful to others and it is also a big help for those now retired to be able to spend it on gardening, which is my main hobby!

May 4, 2026
Unprompted review
Rated 2 out of 5 stars

Ive been with them for about 2 to 3…

Ive been with them for about 2 to 3 months and this is the survey site i would get the most surveys on, now all of a sudden i go from about 4 or more a day to 3 a week, and half of those im screened out of, not sure whats going on but im not getting anywhere with them for the last 2 weeks.

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

They used to be really good

They used to be really good. Dropped the ball. You can't log into your account now. Reset password and it still doesn't work. Contact them and you just get a generic email to do a password reset. Poor customer service - do not respond to questions on facebook page or answer emails or customer support tickets. USELESS.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

oh dear of all the sites to be a scam…

oh dear of all the sites to be a scam another site making it hard to get paid now they say they need a smart phone to get your e cards i have been told they cant over ride there system such lies this site is a SCAM stay away from this site i have made a claim to a samll calims court if they dont pay up ballifts will be in formed another site taking the mick dont listen to there reply it will be a lies lies there scam

March 24, 2026
Unprompted review
Rated 4 out of 5 stars

Generally satisfied with Valued…

Generally satisfied with Valued Opinions surveys - although seem to miss out on many for what appears to be my age (69). In terms of the survey failing to progress - my notification of the survey template failing to progress is more to let them know that there may be a problem with the software. The response is courteous and often recognised with a small amount to my account balance.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Love the variety of surveys

Love the variety of surveys, Easy to use, Love watching my dollars increase. Even receive if i don't make the cut for the survey. great options and variety for vouchers. Been using Valued opinions for 12 years now and still love it

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

I was 90% of the way through a survey…

I was 90% of the way through a survey when the app froze. I tried going back, refreshing, you name it. Nothing would work. I left a message on the contacts address and woke in the morning to find the issue acknowledged, and extra points credited to my account. SOmetimes, things will screw up. It was acknowledged. I appreciated that.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

If I have a problem they answer my…

If I have a problem they answer my concern within about 6 hours, and the 'fix' arrives a few minutes later. I've found this site a real financial help to me, as a supplement to Govt super. I use the dollars to buy gift vouchers for the birthdays of family members. I enjoy doing thsurveys and am thankful for the financial rewards.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Be Very Careful!

I was a member of Valued Opinions for many years and never had any issues until recently. I had built up $107.00 but had been unable to complete surveys regularly because of family illnesses. After an initial warning I managed to do a few surveys and then I got a 14 day warning. When I attempted to do more surveys I was directed to update ID with a selfie and drivers licence photo. But when I tried I always got a message that their system was "down". I had contact with their customer service team on a few occasions...it was always someone different! Finally I was told that my account was terminated because of not enough completed surveys and it was implied that my input hadn't been honest. This was a sore point as I have worked with scores of survey sites and have NEVER had my integrity questioned!! But Valued Opinions weren't prepared to listen So the $107.00 has been forfeited. This is ironic as it was achieved way before the warnings!!!. So my message to anyone thinking of joining up is DON'T!! There are far better survey sites out there who will treat you much better and actually listen to you!

February 15, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute joke and waste of time

They used to be ok - surveys took a long time, and the rewards were very low for the amount of time spent completing them. Recently, they have taken a serious turn for the worse - the surveys have screened me about 10-15 minutes into completing them and then not issuing a reward. Surveys have broken, and it has become a waste of time, often taking 30-45 minutes to earn $1 - $2. Their customer service is unhelpful in resolving issues. Adios, Valued Opinions and I definitely won't be seeing you later. I have deregistered my account and am using other survey panels that have been far better to work with.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

I have been doing Valued Opinion…

I have been doing Valued Opinion surveys for over two years, they are the best survey companies, as I have tried a lot of them. They are easy to do, rewards are very fair, and any issues are sorted in the shortest amount of time. Not like other companies you wait for 3-5 days, the rewards payment system is done immediately so no waiting for a voucher, which the choices are endless. Excellent customer service, thank you

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

It's being great using this platform…

It's being great using this platform for more than a year now and I can tell you it's one of the best paying survey platform around. Easy to use and have great customer experience. Would definitely recommend.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

As an young student, I really appreciate and would definitely recommend this Survey site, that is legit and is also an excellent way to make extra income while studying, or on summer breaks.

Please, keep in mind it does take time and patience to redeem your reward.

Overall, I am very pleased and would definitely recommend this website to others well, friendly and satisfying customer service as well.

February 1, 2026
Unprompted review

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