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Valued Opinions Reviews 

802
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TrustScore 3.5 out of 5

3.5

Money & Insurance
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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to navigate, appreciating the wide variety of interesting surveys available to participate in daily. Many people mention that support teams handle queries promptly and provide helpful assistance when issues or questions arise. Reviewers often highlight that earning extra income through these completed questionnaires is straightforward and reliable. Though some customers experienced issues, reviewers noted problems regarding late disqualifications from surveys after spending considerable time completing them. A few other people also felt that customer service was unhelpful or unresponsive when dealing with unexpected account closures and technical difficulties.

What people talk about most

Website

Users describe ambiguous interactions with website, reflecting a wide range of differing experiences. On one... See more

Customer service

Customers had ambiguous experiences with customer service. Many consumers praise the team for being quick to... See more

User experience

Clients share ambiguous opinions on user_experience. Many reviewers enjoy completing interesting surveys for... See more

Response time

Reviewers express high satisfaction regarding the prompt response times, noting that queries are answered... See more

Service

Customers consistently note ambiguous experiences with service, reflecting mixed opinions. Some reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I'd give it higher but for the fact that I'm getting much fewer surveys to participate in, and a company that I redeemed survey points through has been removed. However the response when notified of... See more

Rated 3 out of 5 stars

This is a legit site which I've made a decent amount via over the last couple of years, if you are happy with e giftcards for your opinions then it's a great site until you get the surveys where you c... See more

Rated 2 out of 5 stars

After many years of using Valued Opinions, there seems to be a change in their support when issues with surveys happen. My recent experience was to complete a survey, over 20 minutes and not be rewa... See more

Rated 2 out of 5 stars

Ive been with them for about 2 to 3 months and this is the survey site i would get the most surveys on, now all of a sudden i go from about 4 or more a day to 3 a week, and half of those im screened o... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Valued Opinions is a market Research panel that offers our valued members great rewards and gift vouchers in exchange for taking surveys. Getting started is easy - simply sign up and start earning today!

Contact info

3.5

Average

TrustScore 3.5 out of 5

802 reviews

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No recent history of asking for reviews

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3.5

All reviews

(802)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Faulty surveys punish respondents

Some surveys have faults in them. That's down to the survey clients rather than necessarily VO, but seldom do VO seem able to have those faults fixed. The survey clients seem to have a presumption of perfection, so that if we respondents give accurate, honest answers to faulty questions we suffer the punishment in terms of our repute within the clients' respondent profiles. Such a system creates an incentive for respondents to answer surveys not honestly but instead cynically, so the clients' presumption of perfection is actually undermining the quality of the data they collect, creating junk data.

An example: one survey I correctly gave gender: male, age range: 50-59, but at the end the "check" questions were female, age 55-59, and correctly answering them both as "no" meant I was tagged as giving false/unreliable answers and so have been blocked from a great many subsequent surveys by that client, all because of the inconsistency of the age ranges in *their* system, not my behaviour.

September 20, 2023

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