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ValueOils Reviews 518

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TrustScore 4.5 out of 5

4.4

Heating Oil Supplier
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient delivery. Many people appreciate the helpful and friendly staff, especially the delivery drivers, who are often described as polite and professional. The ordering process is frequently noted as easy and straightforward, with many consumers highlighting the convenience of early deliveries. However, some customers also noted issues with order fulfillment, including significant delays and unexpected changes to delivery dates. A few people mentioned problems with communication regarding these delays, and some experienced difficulties with unexpected price increases or additional charges.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast and punctual... See more

Price

Clients share positive opinions on price, with many finding the prices to be good, competitive, and even the... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised the easy ordering system, good... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent and efficient service,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers highlight the kindness, patience,... See more

Based on these reviews

Rated 5 out of 5 stars

Always delivers when scheduled. If I order too much oil they will credit difference back into my bank account which a lot of companies do not. Have had trouble in past with a company deducting £20 bec... See more

Rated 5 out of 5 stars

I pay an amount each month into my Value Oil account which is like a saving plan, then when I need to order oil I don't have a big bill to pay. I don't miss the amount I pay via direct debit. I used s... See more

Rated 5 out of 5 stars

Delivery was earlier than expected, which was good. (Although I didn't hear about this until the same morning, which could have been awkward.) The driver came with a smaller tanker, as requested, wh... See more

Rated 5 out of 5 stars

Value Oils provided an excellent service. They were competitively priced and delivered exactly when they said they would. The driver was very friendly and polite. I would use Value Oils again and defi... See more

Company details

  1. Heating Oil Supplier

Written by the company

ValueOils.com is the UK’s leading independent online home heating oil price comparison website. We are headquartered in Belfast and supply home heating oil (Kerosene) and gas oil (Red Diesel) to thousands of customers in every part of the UK daily. ValueOils.com can offer you cheap heating oil every day by comparing fuel prices from our extensive network of suppliers, presenting you with the best price and delivery options available for your postcode. With every quote we provide, we always offer the cheapest oil prices that we have available - guaranteed.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

518 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great value & would highly recommend.

I pay an amount each month into my Value Oil account which is like a saving plan, then when I need to order oil I don't have a big bill to pay. I don't miss the amount I pay via direct debit. I used shop around for the best price, but always get a great price from this company with different options of delivery dates. My delivery usually arrives well before the date given. Highly recommend Value oils.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Just made an order and it was easy and straight forward I always order from these guys as I have no problems ever thankyou.
Mr s l r taylor and ordered 18/10/25

October 18, 2025
Unprompted review
Rated 1 out of 5 stars

Over-Ordering

Be careful over-ordering as you pay per litre returned and then various hidden costs (Short delivery / Rehandling / Returns to Depot Charge)

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Having used value oils previously

Having used value oils previously, I found the price amazingly different from a former supplier,to the tune of £200.00. And delivery as stated.definitely worth an estimate for your heating oil.

March 9, 2025
Unprompted review

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