I ordered ink cartridges 17th January and still haven't received my order I have emailed them 3 times yet still no ink cartridges even though they took my money would not recommend
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See what reviewers are saying
First time using this company for my ink, I would not hesitate to use again and recommend. I had no problems from ordering to delivery.
I should have read these reviews before ordering... Bought over £600 worth of cartridges to export but never received an email confirmation. After writing several emails and trying to call they finall... See more
I bought a genuine Epson "Stag" T3106 colour pack, and one T3101 Black cartridge from ValueShop making a saving in excess of £8 compared to the cheapest eBay prices and over £14 against PC World pric... See more
Company details
Information provided by various external sources
Inkjet Cartridges - the UK's largest reseller of Inkjet Cartridges, Ink Jet Printer Supplies such as Inkjet Refill kits. Save money on brand names and compatible ink jet cartridges for Brother, Epson, Hewlett Packard, Lexmark, Canon, Compaq, and Xerox Printers.
Contact info
Unit G, Enterprise Trading Est, M17 1SG, Manchester, United Kingdom
- 0845 073 9425
- customercare@valueshop.co.uk
- www.valueshop.co.uk
Hasn’t replied to negative reviews
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Perfect service
I ordered a complete set of official ink cartridges for my Brother printer. They were cheaper than anywhere else, dispatched quickly, safely packed and exactly as described.
Good Place for Surplus stock
Very helpful…
Very helpful when I called up to check the status of my delivery, and delivery was pretty swift. Would buy ink here again!
NO CUSTOMER SERVICE
Received 3 x HP302XL black ink cartridges. One of them did not work, so I emailed the company. No reply. I have emailed them 6 times now, and they do not bother replying. I will NEVER buy from them again.
No complaints.
Product was as requested. Reasonable price. Easy to use website and delivery was quick, bearing in mind it was over the Christmas period. Yes, I'd use them again.
Thieves Don’t bother been waiting two weeks for…
Don’t bother been waiting two weeks for ink cartridges as I’m a business on eBay. And getting hassled to leave feedback. No tracking number at all. Disgusted.
This is the worst shop I have ever used…
This is the worst shop I have ever used for customer service. They never answer emails and delivery times seem to be at their whim (I'm still waiting for my ink and they overcharged me for delivery). I would NEVER use again.
Do NOT trust or buy from ValueShop EVER…
Avoid this shop.Do not trust them.I ordered new Canon ink Cartridges they sent the wrong ones I phoned and was asked to post them back.I sent them back 1st Class costing £4.Waited to get the proper ink for my computer I am still waiting2 months later.I have constantly emailed them with no reply.It is nothing short of Theft of£38-57.I am now claiming from my Bank
Delivery issues
There were issues with delivery. The customer service received was not very good, especially when charged shipment costs.
I would leave zero stars if I could.
I would leave zero stars if I could.
Avoid like the plague, clearly scam merchants.
No receipt for my purchase of a Canon ink replacement, but pretty quick to take the money. When I followed up, the telephone kept being put down soon after it was answered.
Natch, no ink cartridge delivered.........
Great price and quick delivery
Great price and quick delivery. My go to shop for ink from now on.
Great find, great price
Tried hard to source the Ink Cartridges needed for our printer, we found them on ValueShop & were happy with the price, we purchased them & were delivered within a few days. They are still working great, we will definitely buy again 👍
Fantastic customer service
Fantastic customer service, will definitely use again!
Easy to order website and great…
Easy to order website and great service. Communication was excellent.
Minor hiccup sorted quickly
Had a small problem with order but rang their Customer Services who were very helpful & they dealt with it very quickly & effectively. Great reliable company!
bought canon inks
bought canon inks. Good service and price and very speedy delivery
Good Price
Ordered a multipack of HP original XL cartridges, best price and arrived in good time, recommended.
Good prices but be wary
Placed my order 25th April and emailed them on 4th May after hearing no update. I got a reply the same day and received it on 6th May.
Good prices, it seems, but be wary of dispatch delays and see what other reviews say.
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