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Rated 1 out of 5 stars

I started using this 6 mths ago. At first it was practically dust free and didnt tend to track around the house. The last 2 bags ive had delivered, the quality has gone down hill considerably! It's al... See more

Rated 5 out of 5 stars

We discovered VanCat litter a couple of years ago and haven’t used anything else since. It’s definitely the best litter we’ve used and lasts far longer than other brands. Excellent service and consist... See more

Rated 5 out of 5 stars

I have been using this product for the last 12 months ,my cats love it, clean litter box every day. The absorption rate of this litter is fantastic, clumping great,odour control fantastic. I place an... See more

Rated 5 out of 5 stars

first time odering this cat litter super fast delivery by DPD and i could also track delivery my 8 month old kitten took to it straight away super fast clumping and as yet i havnt noticed any dust o... See more

Company details

  1. Pet Supply Store

Written by the company

VanCatUK is an award-winning premium cat litter, premium in the quality but not in the price! We are cats favourite as we provide a much more hygienic and comfortable environment both to our furry friends & their owners. With the World Branding Forum awarding VanCat Brand of the Year 2019 in the ‘Pet Cleaning & Sanitation’.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow best ever

Wow this is the best clumping cat litter i have tried all clumping cat litter cheap and expensive expensive, it does what it says there is no smell ,I bought 3 bags in January and have just reordered some more ,will be recommending to my friends and family

January 20, 2023
Unprompted review
Rated 5 out of 5 stars

This really is a game changer

This really is a game changer. I was very sceptical but the clumping action is so strong that I remove all traces of what comes
Out of my cat with no problem. It keeps the rest of the litter clean and so I haven’t had to change the entire tray for about 10 days, just top up. At one point I emptied all the dry litter out just to check the base and there was only a small patch of wetness. I cleaned the tray and reloaded with the old litter.
There is no smell, very little wastes litter, low dust. I am so impressed.

March 31, 2023
Rated 2 out of 5 stars

Bag was spilt open in the box

Bag was spilt open in the box. All over the floor when the parcel was delivered

April 12, 2023
VanCatUK logo

Reply from VanCatUK

Hi, I am ever so sorry that your parcel has arrived this way, this is not acceptable. Unfortunately, we are not able to handle claims or refunds, they all have to through support@vancatuk.com if you would like to raise a claim, follow the link below which will take you through to our refund policy. Do ensure you provide all of the correct information when contacting support

Information required: full external packaging, full internal Packaging, DPD parcel label on the box, damage to the box and product, a full image of the product and the order number.

https://www.vancatuk.com/refund-policy/

Rated 1 out of 5 stars

They deliver my package to the…

They deliver my package to the neighbours but they do not return the package and don’t answer the door. I do not want my packages to go to the neighbours.

April 12, 2023
VanCatUK logo

Reply from VanCatUK

Hi Sophia,

I am very sorry to hear that you are having trouble retrieving your parcel from your neighbour. Please get in touch with support@vancatuk.com and a member of the team will be happy to assist you.

Regarding future orders, I would recommend downloading the 'mydpd' app and saving your delivery preferences to avoid your parcels going to your neighbour.

Rated 5 out of 5 stars

The absolutely best cat litter on the…

The absolutely best cat litter on the market! Nothing else compares to it! Been buying it for nearly 4 years and would never go elsewhere! All i can say is... trust these reviews this stuff really does what it shows on the ad! Thank you vancat 👍👍👍👍👍

April 11, 2023
Rated 5 out of 5 stars

I didn’t expect to say this but this…

I didn’t expect to say this but this product is brilliant, I thought it a little expensive but in actual fact it is worth the money as it does exactly what it says it does, you can pick out the used litter without compromising the unused litter. I will be using this again.

March 26, 2023

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